CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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Setyl
Setyl is a cloud-based IT asset management platform (ITAM) that combines hardware and software asset management in one.
The platform seamlessly integrates with 100+ IT systems, including MDM, RMM, IDP, SSO, HR, finance, helpdesk tools, and more.
Use Setyl to gain full visibility and control over your IT assets, SaaS applications and licenses, users, vendors and spend in one place — helping you:
✓ Streamline and scale your IT operations, including employee onboarding and offboarding.
✓ Identify and eliminate wasted IT spend.
✓ Safeguard against compliance risks and prepare for your audits, including ISO 27001 and SOC 2.
The user-friendly interface requires little to no learning curve, making it easy to use and implement, and to collaborate with people across your organization.
Features include: asset and license register, full asset lifecycle management, app renewal management, employee on/offboarding, shadow IT detection, vendor audits, and IT spend reporting.
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CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams).
25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch.
We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher.
Try 14 day FREE trial from CloudTalk (no credit card details required).
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