Audience

Multi-Location Marketers

About SOCi

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results.

Integrations

API:
Yes, SOCi offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

SOCi, Inc.
Founded: 2012
United States
www.meetsoci.com

Videos and Screen Captures

SOCi Platform

SOCi Platform

You Might Also Like
Engage for Amazon Connect, the Pre-built Contact Center Platform Icon
Engage for Amazon Connect, the Pre-built Contact Center Platform

Utilizing the power of AWS and Generative AI, Engage provides your customers with highly personalized, exceptional experiences.

Engage is a pre-built, intelligent contact center platform that transforms customer service.

Product Details

Platforms Supported
SaaS
iPhone
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

SOCi Frequently Asked Questions

Q: What kinds of users and organization types does SOCi work with?
Q: What languages does SOCi support in their product?
Q: What kind of support options does SOCi offer?
Q: What other applications or services does SOCi integrate with?
Q: Does SOCi have an API?
Q: Does SOCi have a mobile app?
Q: What type of training does SOCi provide?
Q: What pricing for support is available for SOCi?
Q: What pricing for training is available for SOCi?

SOCi Product Features

Chatbot

Call to Action
Machine Learning
Natural Language Processing
Reporting / Analytics
Social Media Integration
Context and Coherence
Human Takeover
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Sentiment Analysis

Local Marketing

Online Listings Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
PR Management
Store Locator
Website Management

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Campaign Management
Gamification
Review Generation
Social Media Metrics
Social Media Monitoring
White Label

Social Media Advertising

Campaign Management
Collaboration Tools
Digital Asset Management
Reporting / Analytics
Roles / Permissions
Ad Buying
Ad Creation
Bulk Advertising
Comment / Reply Moderation
Retargeting

Social Media Management

Automated Publishing
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Brand Tracking

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Keyword Filtering
Multi-Account Management
Post Scheduling
Conversion Tracking
Customer Targeting

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Dashboard
Reputation Management
Sentiment Analysis
Configurable Alerts
Customer Engagement
Impact Scoring
Influencer Tracking
Trend Tracking