Alternatives to SEGMENTAIL
Compare SEGMENTAIL alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to SEGMENTAIL in 2026. Compare features, ratings, user reviews, pricing, and more from SEGMENTAIL competitors and alternatives in order to make an informed decision for your business.
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FROGED
FROGED Technologies
FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions—always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: 1. Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. 2. Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. 3. AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools.Starting Price: $32.5 per month -
2
Medallia Concierge
Medallia
Medallia Concierge (formerly Zingle) is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty. Delight customers with personalized engagement and build brand loyalty. Drive sales with AI-powered, personalized promotions. Uncover meaningful insights from every interaction to increase efficiencies. Use personalized two-way messaging to build customer loyalty by seamlessly addressing customer wants and needs in real-time. Communicate and solicit feedback from across channels – from SMS to web chat to Facebook Messenger and other apps wherever your customers are, and identify opportunities to improve experiences as they unfold. Directly connect this data with the most commonly used CRM solutions, and customer service tools. And with Medallia's advanced segmentation capabilities, customer data can be utilized to design brand-differentiated services for each customer segment.Starting Price: $179 per month -
3
Pleasepoint
Pleasepoint
Pleasepoint is the machine learning platform that segments your CRM customers with customer purchase predictions to personalize your digital marketing at scale. Pleasepoint is the leading predictive marketing solution to enrich CRM. We offer all the client and product intelligence to increase the LTV of each client. Segment customers based on their value and personalized interactions. Increase conversions by improving acquisition and encouraging loyalty. Our Artificial Intelligence helps you easily identify your customer database based on consumption criteria, brand loyalty and purchase propensity. Please point automatically calculates customer segments according to their degree of loyalty with Artificial Intelligence. At all times you will know which clients have started a hibernation process and which ones are gaining loyalty. Create different communication strategies for each segment. -
4
Pega Customer Engagement Platform
Pegasystems
Customer engagement today is increasingly complex as customers expect personal, consistent and relevant interaction with your brand across all channels. Your customer engagement platform should make this easy, but too many platforms are unwieldy and unable to deliver on the promise of personalized interaction. Most can't connect the necessary information from organizational data silos required to respond to customers in real time on any channel. Pega Marketing is the next step in the evolution of the customer engagement platform. Integrating sophisticated customer analytics and business rules in real time, Pega constantly evaluates the context of each customer interaction and recommends the most relevant offer, content, channel and action to take. With Pega, you can build deeper connections with customers, moving beyond segmentation campaigns to a focus on customer experience management across all channels. -
5
BlueVenn
Upland Software
Customer Data Platform and Omnichannel Marketing Hub. Unify every customer interaction, from all devices and channels, and deliver personalized, omnichannel experiences that increase customer engagement and lifetime value. BlueVenn is a unified customer data management, compliance and customer journey orchestration platform, with analytics and machine learning, to drive highly targeted personalized engagements. Our unique drag & drop customer analytics, segmentation and predictive tools put customer insights at your fingertips, whilst the omnichannel customer journey builder personalizes every online or offline customer touch-point.Starting Price: $2,333 per month -
6
OpenText CEM
OpenText
Create customers for life with intelligent and connected omnichannel experiences, while optimizing operations. Customer experience management (CEM) is the practice of designing and reacting to customer interactions to meet or exceed their expectations for greater customer satisfaction, loyalty and advocacy. Customer experience management platforms offer a set of solutions to create and deliver omnichannel experiences and track customer interactions throughout their journey. They help organizations collaborate better and execute faster to deliver highly personalized experiences, at scale. OpenText™ Customer Experience Platform empowers Marketing and Line-of-Business teams to augment the current systems of record, such as MRM, CRM and ERP, capabilities to intelligently create, individual experiences for true data driven omnichannel experiences at scale. -
7
Sibyl
Signet Research
Sibyl Surveys by Signet Research Pulse alerts you to ‘at risk’ customers who may need your attention and gives you the tools to collect critical insight that will help you retain and expand your clientele, optimize your products/services, and maximize the utility of your resources. Different survey campaigns with different goals, products, events, or customer touch points. Unlimited custom filtering of your respondents and their feedback. Segment your client list by any custom variables you choose. Track and Analyze your Quantitative and Qualitative survey data over time using custom filters such as customer attributes, dates, account managers, products, renewal dates, etc. Manage who you are sharing your survey data with, throughout your organization. With the ability to segment your audience into well-defined groups using our custom data filters, you can select the right members of your audience to reach out to for product development/R&D surveys, target relevant marketing material. -
8
For-Sight CRM
For-Sight
For-Sight Guest Engagement is a Marketing and Hotel CRM solution designed to enhance your guest experience by driving direct bookings, enhancing your data and maximizing your marketing. Our solution harvests data from your Property Management System (PMS) and other core transactional hotel systems including Point of Sale, Reputation Management and Wifi registration to name a few. It then consistently assimilates information to create a central source of truth for each guest and their journey through every hotel touchpoint. Run deep dive queries on your data with our easy to use and intuitive Query Engine. Save and schedule regular queries to save you time. Segment your data to allow you to deliver personalized omnichannel communications to your guests, enhancing their experience and driving upsell opportunities. Delivering a personalized guest experience not only encourages brand loyalty and direct bookings but also delivers greater ROI on your marketing and less reliance on OTAs. -
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ZEPIC
ZEPIC
ZEPIC is an AI-infused Customer Engagement Platform that delivers hyper-personalized experiences throughout the customer lifecycle. With Zenie AI at its core, it unifies data, automates cross-channel campaigns, and provides actionable insights, empowering marketers to excel. The platform's built-in CDP offers a 360-degree customer view, driving intelligent audience segmentation and omnichannel activation. ZEPIC's award-winning, intuitive interface enables businesses of all sizes to create impactful marketing campaigns without the need for technical expertise— accelerating business growth.Starting Price: $30/month -
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CSG Xponent
CSG
Companies have the data to truly know and understand their customers, but few can extract insights from it. Even fewer can use those insights to personalize experiences in real time. And still fewer—the customer engagement leaders—can scale that real-time personalization across different channels, journeys and lines of business. Take your place among the world’s customer engagement leaders. Leverage your existing data, technology and communication channels to create extraordinary experiences using our unified, cloud engagement platform, CSG Xponent™. Xponent combines a robust customer data platform, industry-leading customer journey orchestration and analytics, and proven omnichannel communications in one solution. With Xponent, companies deliver personalized, predictive and proactive customer interactions that improve business outcomes, quicken time to value and reduce risk. -
11
ClientLogix
UNAPEN
One solution that is built to handle the very distinct differences in the types of relationships, distribution channels, interested parties and intermediaries in each of these lines of business. One central portal to quickly find all client, prospect and 3rd party information, streamlined portfolio setup and maintenance with a bi-directional interface to many portfolio accounting systems, plus flexible import from sponsor platforms. Heads-up CRM data and document library keeps you informed without leaving Outlook, quickly set up meetings, review/take meeting notes, view history and reminders and much more. User adoption soars when people can arrange the interface to meet their personal preferences, both in the office and on their mobile devices. Insight into social interaction helps drive client relationships and referrals. -
12
Tavisca
Tavisca
Delivering the best customer experience is more than knowing when to communicate. It’s also about how to communicate in our digital, multi-device, multi-channel world to deliver personalized engagement and meaningful interaction. Irrespective of the medium, the message, or the mode, we have the customer experience team and tools to ensure the best experience for your customers, with a seamless representation of your brand. Within our ecosystem, data powers every customer interaction with analytics at the core. As a result, our responsive and contextual platform drives customers to greater lifetime value. Applying machine learning and algorithmic techniques to personalization, call center fraud, gaming, marketing, content intelligence, customer intelligence, digital concierge, and overall engagement. Providing active drill-down dashboards, allowing clients to unlock their insights and collaborate in an analytics playground to further drive strategy. -
13
Go4Clients
Go4Clients
Automate customer engagement with our Drips technology. Go4Clients latest Drips feature uses a combination of SMS, Voice, Email, and Mobile Landing Pages to interact with your customers. Map out the customer journey and let consumers flow down your sales funnel automatically. Trigger messages with different channels based on a user's actions or no actions. Want to BOOST YOUR SALES? Easy. Integrate your current forms to Go4Clients and automate your communications in just a few minutes. Go4Clients allows you to automatically pass data to and from other web services without writing a single line of code. DRIPS make omnichannel and automation simple. Just pick your message and choose the most relevant channel for the very right time. Let’s start connecting with customers anywhere in the globe. Go4Clients has worked across many Industries.Starting Price: $50 per month -
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Altcraft
Altcraft Platform
Altcraft Platform is an omnichannel CDP . Distributed as a private cloud or on-premise software. - On-premise deployment allows to customize the software to fit exact business needs. - Cloud offers an account with tariffs based on the number of customer profiles. FEATURES Collect customer profiles - Entire history of actions - Multiple resource subscriptions - Location & device information - CRM & SQL data integration - Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Testing Tools - Content personalization - Static & dynamic segmentation - Web & messaging events tracking - Transactional messaging - Easy, powerful email builder Communicate via digital channels - Messengers - SMS marketing - Rich mobile and web push - Banners, social & custom channels - Forms Check analytics in real time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels - Summary reportsStarting Price: $300/mo -
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Dito CRM
Dito
CRM for Omnichannel Retail. From physical stores to e-commerce, impact your brand consumers and always sell with data-driven marketing. We are a B2B technology company that was born in the San Pedro Valley, an ecosystem of startups in BH. Since 2008 we have revolutionized the way brands know, relate to and manage their consumers. Through our platform it is possible to better manage the relationship of brands with their customers. We integrate all online and offline sales channels, from physical stores to e-commerce, and thus deliver a unique view of consumers' shopping journey. From this, brands have the intelligence to segment messages by demographic and behavioral data, which can impact their customers through multichannels, such as email, SMS, push mobile, browser push and Facebook custom audience, and the seller himself. -
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Apex 72
Apex 72
Monitor and track your sales activity to make sure you are on the path to success. Tailored features to fit your business. With Apex 72’s interactive client experience, you can securely capture personal client data and create a unique and personal experience. Managers stay informed with APEX 72’s built-in dashboard viewing and reporting systems. Streamline the discovery process with clients through our interactive and real-time fact-finding application. Support sales team leaders with activity, marketing, calendar, and process management reporting. Virtual transparency for your entire team. Don’t just take our word for it. Efficient technology is essential to focus on the core of your business. Sales through technology productivity are critical to achieving growth and continue to be a major struggle for businesses everywhere. -
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Growmatik
Artbees
All-in-one marketing automation & personalization for WordPress & WooCommerce. Discover sales funnels. Drive engagement. Personalize customer journeys. Skyrocket sales and build loyalty. Segment your audience and unleash precision-targeted engagement at scale. highly personalized email. Send highly personalized emails and newsletters to different customer segments. Highly targeted forms and popups. Display highly targeted forms and popup exactly when customers want it. Personalize landing and product pages. Personalize your landing and product pages. Create experiences as unique as your customers. Marketing Automation & Personalization for WordPress - user segmentation. User Segmentation Segment users based on behavior and interests. Segment users based on more than 50 different personal and behavioral attributes across their journey such as personal details, in-site activity, email activity, shopping behavior and more.Starting Price: $25 per month -
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FastSensor
GTI Technologies
Create interactions with customers sooner and more meaningful to maximize affinity and efficiency. Build perfect events, booths and more with data-driven analytics shaped and designed by each customer that passes through. FastSensor AI tracks physical foot traffic moving in and around your space to convert into actionable data. FastSensor AI makes sense of these data, seeking specific trends and translating them into advanced analytics. FastSensor is an AI-powered, hardware-enabled SaaS ecosystem that measures and analyzes complete, connected journeys to reveal ROI-boosting optimizations. FastSensor provides eCommerce style metrics to connect the dots from each step of the physical journey and identify critical opportunities throughout your conversion funnel. Our fully scalable ecosystem allows businesses to build custom solutions based on individual needs, KPIs or goals, and focus on what's most important for you.Starting Price: $78 per month -
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Csmart CX
Covalense Digital Solutions
Csmart CX is an AI-powered, cloud-native platform that enables personalized, seamless, and omni-channel customer experiences for telecoms and enterprises. With a microservices architecture, it supports real-time engagement, intelligent automation, and end-to-end customer journey management—from onboarding to billing to care. Powered by AI/ML and Generative AI, Csmart CX analyzes behavior, predicts intent, and triggers contextual actions across channels like apps, SMS, email, WhatsApp, and more. It provides a unified 360° customer view, dynamic workflows, and rich analytics to boost satisfaction and retention. Easily integrable with existing BSS, CRM, and billing systems, Csmart CX accelerates digital transformation with scalability, security, and performance. It empowers organizations to create meaningful, data-driven interactions and deliver measurable business outcomes. -
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OpenText Experience Cloud
OpenText
OpenText Experience Cloud is a comprehensive, composable customer-experience and digital-experience platform that integrates media, communications, messaging, customer data, and content management in a unified environment, delivering seamless, personalized interactions across the entire customer lifecycle. It enables organizations to break down silos between marketing, content, and communication systems, modernize and augment existing tech stacks, and deploy experiences at their own pace, whether they need a full platform or a set of modular capabilities. With built-in AI and generative-AI-powered tools (via OpenText Experience Aviator), Experience Cloud accelerates content creation, personalizes customer communications, streamlines workflows, and helps deliver relevant, context-aware information to customers across channels. It supports omnichannel engagement (email, messaging, web, rich media, etc.), journey orchestration, and unified customer-data handling. -
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PouchNATION
PouchNATION
PouchNATION is a SaaS-based platform with NFC wearable technology and a one-stop guest management solution, focused on venues and live events to digitize their operations and deliver a worry-free experience to their guests, online and/or offline, providing advanced insights that enhance revenues and efficiencies. We constantly look forward to providing better solutions with the constant development of our in-house technology. We offer scalable and flexible solutions through successful implementations of our systems at your venue. Our approach is very client oriented, therefore we have developed tailored solutions depending on the type of client and the needs they have. PouchNATION’s in-house technology solutions allow events to deliver the smoothest guest experience, and increase visibility and profitability to their brand.Starting Price: $65 per device per month -
22
AnnounceKit
AnnounceKit
Engage visitors with an eye-catching notification widgets that allows them to quickly overview your latest updates. See how users feel about new updates. Allow them to respond by clicking on emoji or send a comment directly. Let them know that their voices are being heard. If users are away from your website or product, you can still keep them in the loop with the latest product updates by sending a notification straight to their inbox. Segment your users based on any property like their role, location, past events or basically anything. Send your posts to only the relevant users based on their segments. If your audience speaks multiple languages, so can AnnounceKit. Create posts in multiple languages, easily publish translations and provide a completely localized experience for all of your users. Update your team about releases over. Slack or anything else. Inform your clients if something will be deprecated. Beautify your changelogs, offer users some eye-candy.Starting Price: $49 per month -
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Recommend
Recommend
Recommend empowers your business to grow in the right direction while curating your visitors' personalized shopping experience. Powered by AI, Recommend collects information and analyzes the actions taken by your customers to create a unique shopping experience for each one of them. Recommend is a personalization and 360º marketing platform for e-commerce businesses. Recommend helps brands to create a one-of-kind shopping journey to anticipate consumers' needs and desires. The future of eCommerce is to move away from seeing the audience as Segments to addressing them as Individuals. From the moment customers reach your website, your business needs to understand who they are, their journey and their interests. Our sophisticated data gathering system will collect information and analyze each action while browsing your website to create a unique shopping experience for each one of them.Starting Price: $82.38 per month -
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Obsidian Suite
Obsidian Suite
From prospect to established client we have you covered. Track activities, notes, and manage your pipeline. Fully integrate your inbox to sync important emails with your CRM. Close deals faster with the only interactive prospect portal included with the CRM for finance suite. Designed for financial professionals. Obsidian’s Business Intelligence Suite offers a variety of plugins helping financial firms analyze portfolio and investor data, including subscription tracking by portfolio, sales person, or representative, performance & risk analytics, as well as account activity & PnL tracking. Obsidian’s interactive client portals cover any type of client including institutional, high net worth, professional firms etc. This suite offers unparalleled flexibility in client communication to suit all investment management firms. -
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AwareX
AwareX
Engage with your customers over any digital channel. You win by cutting costs, increasing revenues and boosting customer satisfaction. Our company believes that contextual awareness is critical to providing the best consumer digital engagement. Service Providers are able to identify, offer and deploy relevant new services to consumer segments. Our platform can then deliver a multi-pronged engagement: Self-service, new product selection and payment, push notifications within an app, links to specific promotions or directions to the nearest store location. This closed loop interaction not only presents data in a meaningful and actionable way for a consumer but helps service providers maximize overall wallet share. AwareX is a 100% pure software as a service product offering. It is delivered from the Cloud and provides 365 day, 24 hour customer engagement for a wide range of optimized customer journeys. -
26
Ai-Intelekt
Ai-Intelekt
Say goodbye to marketing tunnel vision and solutions that just don’t cut it. Say hello to a turnkey, flexible platform that drives real-time buying decisions and adjusts to your business needs, and empowers you to create seamless, omnichannel experiences that adapt to each customer, from the first touchpoint to the last. Ai-Intelekt implements hyper-personalization, prescriptive analytics, customer journey analytics, & closed-loop integration. Hyper-personalization allows you to create deeply personalized customer journeys of your brand through coordinated, informed actions & campaigns. Track the journey taken by each lead and customer so you always know their preferred path, chosen messaging, service background or purchase history. Predictive analytics Take control of your customer’s lifetime value by employing the power of true artificial intelligence (AI). Forecast outcomes based on behavioral data, historical sales, and actions to accelerate the customer journey. -
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Fuel AI-Powered CRM
Fuel Travel
Increase guest engagement with relevant, timely marketing campaigns tailored to each guest. Our all-new AI-Powered Hotel CRM software tracks every guest behavior in real-time, creates real-time segments with personalized recommendations, and enables customer-centric marketing across all your channels. Combine all guest attributes from across your systems, including message engagement, website behavior, and PMS profile information, into a single customer view of each guest, allowing for true 1:1 marketing. Target drip campaigns to guests based on their unique potential value, sentiment, and propensity, determined in real-time through a holistic view of guest research and booking behavior patterns. Engage the right guests for each campaign with automated segmentation recommendations, powered by Blueshift’s machine learning algorithms and Fuel’s data scientists. Guests will receive messages at the precise times they are most likely to interact with your brand. -
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retailCRM
retailCRM
See how your team can process orders and requests, automate marketing and analyze results. Orders from all sources are collected into a single list and distributed among operators. Each customer has overall communications history despite the channel. Triggers assign tasks to employees automatically, send messages to customers and change their data. Operators work in a single window mode - it is not necessary to leave CRM for viewing stock balances, issuing invoices, arranging delivery. Collect customer data from all sources in CRM. Make segmentation of the base taking into account this data. Set up automatic rules for increasing repeated sales. Send personalized mailings by segments. Communicate with customers in messengers in CRM interface. View all earlier information about the customers in 2 clicks. Create orders directly in CRM conversations. Check stock availability due to built-in product catalogue. -
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Concilio
Concilio Labs
The intelligence platform that unlocks powerful insights from hotel and guest data. Delight each guest by acknowledging the relationship online and on property. Our proprietary guest scoring systems reveals the real person behind every reservation and their value to the hotel. The Concilio Insight EngineTM uses actionable insights to help you communicate and sell to guests, individually or collectively. Built for modern hoteliers, interact with your data any way you choose. Effortlessly navigate through intuitive dashboards to extract guest personas and segments. Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream. Enrich your guest profiles with additional insights using proprietary classification and segmentation techniques. Interact with your enhanced data any way you choose from one visually rich, user-friendly interface. -
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SCRMpro
Sphinx Worldbiz
Sphinx’s indigenous CRM software, the SCRMpro, is tailored to the needs of SMEs and multinational corporations. The SCRMpro system enables business enterprises to manage their critical customer-related processes such as acquisition & retention and gaining customer insights and improving customer loyalty. Our SCRMpro uses different types of customer-focused strategies to meet client-specific requirements of managing processes such as sales, leads management and channel management. Our customer-centrist solutions assist clients in driving growth, maintaining competitiveness, and attaining operational excellence. The CRM software is capable of scaling up to each client’s requirement and can manage different aspects of a business such as lead capturing and allocation, data warehousing, sales tracking, asset management, and reports generation. Our custom CRM software solutions have consistently helped improve our clients’ customer response time. -
31
ContactPigeon
ContactPigeon
ContactPigeon is an all-in-one eCommerce marketing automation platform that helps enterprises engage, nurture and convert their website visitors to customers, via an omnichannel approach. The platform offers proven eCommerce automation, contact management, list segmentation, easy drag and drop email campaign generator and all the necessary tools an enterprise needs to massively scale up across multiple channels - emails, web, SMS & push notifications. ContactPigeon has more than 250 enterprise customers in the US and Europe. TNW, Fortune, smartinsights.com, and smallbizdaily have featured ContactPigeon in the past. Resolve your customers’ issues instantly with pre-determined conversations that will kick off the conversation. Promote your brand with efficient, AI-generated predictions based on previous visitor behavior. Trigger custom-made messages to nurture or to follow up with your visitors.Starting Price: $165 per month -
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Strad Pro
Strad Pro
Strad Pro is a cloud-based Family Office CRM designed for professional advisors, such as financial advisors, attorneys, tax specialists, and insurance agents, to provide a virtual family office experience for clients at any wealth level. It offers a 360° view of each client’s assets, liabilities, and legal documents, plus centralized task management, customizable workflows, and a secure document center. A shared client-and-advisor portal enables collaborative interaction among all professionals involved. It also includes white-label marketing tools (digital and print) and is SOC 2 Type 2 certified for data security and privacy. Strad Pro empowers advisory teams to coordinate seamlessly, streamline operations, enhance client experience, and expand services by offering family office–style support. -
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Clatos CRM
Dunes Factory
Clatos CRM brings the most effective general-purpose solutions and vertical solutions under one roof. Get to understand your audience and find new ways to plug into them. Clatos CRM enables you to adjust your promoting, deals, and back groups with bound together client data. Increase your deal efficiency by 25%. It ranks as the no.1 CRM for its services and user interface. Connect deals, benefits, showcasing, commerce, and IT, and personalize experiences. Ease of plan and execution at speed with high ROI. Keep track of all leads in one spot so you can quickly track their development. Auto-import leads from email, make notes, generate proposals, and attach files. Create a professional and eye-catching invoice. Attach files and send them to your clients immediately. The ability to create recurring invoices. Create an email from scratch or use a pre-built template that fills in necessary contact details. Then, add a document from the CRM document management system. -
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Blueshift
Blueshift
Blueshift enables brands to automate and personalize engagement across every marketing channel. Blueshift's Intelligent Customer Engagement platform leverages patented AI technology to unify, analyze, and activate comprehensive customer data across all channels and applications. With an integrated customer data platform and cross-channel marketing hub, Blueshift equips brands with everything needed to deliver seamless, real-time 1:1 experiences throughout the entire customer journey. Blueshift Customer AI combines agentic, predictive, and generative intelligence to help marketers scale 1:1 engagement—fast. From identifying high-value segments to automatically launching and optimizing campaigns, Customer AI does the heavy lifting—so your team can move faster, test more, and grow smarter. With 89% of marketing leaders saying AI helps improve timing, content recommendations, and personalized product delivery, it’s clear that smarter automation is now essential for growth. -
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MessageGears
MessageGears
Use your modern data warehouse to power customer engagement and cross-channel marketing, opening a world of new possibilities for relevant, timely, personalized messaging that yields real results. Use all the data you have, not just what you’ve copied to your marketing cloud. Eliminate wasteful spending and send better messages across channels. MessageGears uses your data where it lives in the format it’s already in, giving you a full suite of enterprise marketing tools at a significantly lower cost of a typical marketing cloud. MessageGears Segment combines the power of an intuitive drag-and-drop segment builder with a segmentation engine that runs as fast as your data warehouse. MessageGears Message allows you to use any available data in any format to personalize messages to each of your customers at a scale that other email marketing providers can’t achieve. -
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Evolv Al
Evolv Al
Evolv Al powers intelligent experiences that enable organizations to learn valuable insights from every session and improve conversions continuously. Easy to implement and integrate with any tech stack, Evolv AI produces exponential results. Our AI-powered platform uses innovative tools to scale the number of experiences delivered, automate the process of identifying the best experiences across the customer journey, and personalize each visitor’s sessions. Utilizing a proprietary machine learning engine and client visitor data, Evolv AI delivers on digital growth goals at a velocity that takes conversion optimization and personalization to an entirely new level. Why just A/B test when you can Evolv?Starting Price: $0/Year -
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GrowthDot CRM and Deals
GrowthDot
CRM and Deals for Zendesk is a sales CRM that will help you to manage pipelines inside Zendesk Support without buying Zendesk Sell. With its help, you can combine customer support with the sales process and create one unified and omnichannel platform. Here is a list of the main app features: Obtain sales opportunities directly from Zendesk Support tickets View a complete record of interactions with each client Centralize all sales deal information in one location Customize and create pipelines to fit your specific sales process Include product descriptions in your deals Incorporate stages, product details, and client data Set lost reasons and their subcategories Automatically schedule lost deals to be moved Attach files to your deals Analyze reports on lost deal reasons, sales trends, and more User-friendly interface for easy navigationStarting Price: $6 per agent/per month -
38
Helmdeck
Helmdeck
Meetings, mails, calls or internal notes. Log it all in the system. Store generated or uploaded documents. Complete history of cooperation you will find in one place. Help yourself and coworkers with high quality service. You don’t have to adapt the organization to the app, introduce your own solution. Adjust the forms and work with worked-out solutions. Centrally shared information helps avoid duplication. Information can be tagged and segmented. Define what details are crucial to fill in. Written down data you can filter and collate in reports. Garner information for better understanding of clients preferences. Send apropriate quotes in the most relevant moment. Managing business relations was never that simple.Starting Price: $27 per month -
39
JuicyScore
JuicyScore
Digital fraud prevention and risk assessment services for fintech companies. Device risk assessment and online user protection via non-personal and behavioral data analysis technologies. Prevent fraudulent activities, reduce the risk of threats, and gain new clients with sustainable portfolio growth. JuicyScore allows you to identify different types of fraud, shady behavior, and user intentions, segment the incoming flow based on risk level, and raise the informative value and resolution of your decision-making systems. Ensure robust personal account security for your clients and increase conversion of online transactions. JuicyID enables instant seamless client authentication, protecting their sensitive data and narrowing down fraudulent actions and intentions. We identify various kinds of technical and social fraud, determine segments of high and low risk, provide a broad data vector to enrich your own scoring models and increase the resolution of your decision-making system. -
40
Imagino
Imagino
imagino is a data-first customer engagement platform that combines a modern customer data platform with marketing activation tools to help businesses unify, enrich, and activate their customer data in real time. It offers seamless data collection and integration from multiple sources, minimizing data movement, with high-quality, enriched data showing a full customer 360 view that includes behaviour, preferences, and past interactions. It supports precise audience segmentation with advanced filtering, journey orchestration tools to engineer end-to-end customer experiences, AI-powered personalization across channels, and predictive analytics for measuring and optimizing campaign performance. Options are modular; brands can use either or both of its main components, Elevate CDP (a “zero-copy,” agile, real-time CDP) and Engage Activation (marketing activation with built-in CDP). -
41
Bookboost
Bookboost
Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.Starting Price: €99 per month -
42
UserReplay
UserReplay
Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams. -
43
VOL AI
VOL AI
We analyze the client's data, seller's info, and interaction history to find relationships, analyze dependencies, and build personalized insights. Automate sales processes by handling routine tasks, updating CRM fields, writing summaries, and strategies, and composing content. Our system learns from communication history with your clients, CRM data, and internal knowledge of your company to generate relevant sales content and strategies. AI learns from your emails, meeting transcripts, product information, and sales documents in real time. Besides internal docs and threads with the client, we're parsing information from public sources (LinkedIn, Crunchbase, etc.) to enrich profiles and always have a reason for follow-up. Generates personalized sales campaigns based on client interactions, preferences, and behaviors, ensuring each communication is relevant and impactful. Our AI system can be trained to mimic your sales techniques. -
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Hashtag Loyalty
Hashtag Loyalty
Hashtag Loyalty helps you build customer loyalty, improve customer retention and increase your revenue. First-party customer data via a touchpoint - loyalty program, feedback or reservation system - that adds value to your business and enhances customer experience. Customer behaviour and preferences through performance reports, actionable insights, and in-depth customer segmentation that help you make key business decisions. With customers at scale in an automated, targeted and personalized manner based on their activity. Track engagement performance and revenue generated in real-time. Trusted by over 1000 businesses across 30 cities in India to build customer loyalty, improve customer retention and increase revenue. Establish long-lasting, meaningful customer relationships that are essential to growing your business to the next level. An easy-to-use interface that enables each member of a business to understand simply and use the platform to its maximum potential. -
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plusoft Omni CRM
Plusoft
The Harvard Business Review indicates that 73% of shoppers use more than one channel during their shopping journey, be it digital or physical. This scenario demands that the company has the same experience in all channels. To do this, your company needs to have information on the entire customer history up to date and in a reliable system. To enable a frictionless experience that unifies customer information, the best solution is plusoft Omni CRM. The technology is scalable and performs the orchestration of multichannel flows and business areas, enabled for integration with legacy systems. Social distancing made health institutions strengthen their contacts with patients and customers via digital channels, which generated the need to use tools that unify the information of each user to provide the best care and each interaction. -
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X2CRM
X2Engine
Construct effortless customer experiences by enabling the most optimized process and interactions. X2CRM provides companies with speed and control in a complete, secure and highly configurable CRM suite. X2CRM is an enterprise CRM, Marketing Automation and Workflow solution that supports every aspect of your customer engagement. By combining Customer Relationship Management, Marketing Automation and Workflow, all managed on a single, cohesive platform, your company can break down data silos and propel customer relationships to a new level. X2CRM comes with 20+ modules that your company can choose to deploy. All modules are native and cohesively designed to interact with each other, and provide a comprehensive view of the customer journey. Personalize and automate every communication touchpoint throughout your customer's journey covering email, in-person, website, phone conversation, events, chat, and more. -
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Upstream Works
Upstream Works
Keep up with changing customer expectations and give your agents an enhanced agent desktop that will empower them to provide personalized, meaningful, and efficient service. Better experiences start with Upstream Works omnichannel desktop solutions. Unified agent desktop with productivity tools and visibility of all channels, interactions, and applications for personalized CX and improved FCR. Convenient channel flexibility with voice, email, web chat, messaging, social, video, co-browse, bots, conversational AI, and more. Integrate with any AI and business application and CRM system to streamline workflows and increase agent efficiency. Improve business outcomes with real-time and historical omnichannel dashboards, reports, and analytics including FCR, CES, and bot analytics. -
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Finosoft
Finosoft
Finosoft is a user-centered omnichannel CRM solution for brokers, designed to revolutionize the back office of the brokerage industry. The new integrative system gives brokers seamless control over all the CRM needs, for better management and better results. Focus on what matters, when it matters most. We provides a multi-layer lead management system, including high performance segmentation and call automation. Our focus in enhancing client management performance using full customer profile, workflow and real-time trading updates. In addition, you’ll get a flexible payment system that supports multi offering, easy to use documents management system, including automatic and secured document verification process in compliance with regulation requirements, and a 100% secured permission-based system. Finosoft puts the power of technology to work for our clients. With the best in business intelligence for brokers, we offer increased efficiency and streamlined processes that really matter. -
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Numr CXM
Numr CXM
Numr CXM decodes customer emotions, offering you intelligent strategies to enhance sales and reduce customer loss. AI surveys, smart dashboards, and automated action plans keep us one step ahead in understanding and meeting your customer needs. We're reshaping the customer experience landscape with our innovative AI-powered platform. Our technology dives deep into the core of customer interactions, leveraging generative AI to conduct meaningful conversations that reveal the underlying emotions and decisions driving customer behavior. With this nuanced understanding, we deliver granular insights that directly correlate with ROI, helping businesses make informed decisions that resonate with their customers. We specialize in transforming complex data into actionable strategies, enabling our clients to not only meet but exceed customer expectations and drive growth. Gathering insights from AI surveys to live chats and sales calls, we offer a 360-degree view of your customer interactions. -
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Beyond Feedback
Beyond Feedback
We deliver actionable insights directly from our clients’ most important stakeholders, their customers and employees, that enable continuous improvement of our clients’ strategy and business operations. We are eminently practical, drawing on our many years of experience in leadership roles working directly for companies just like our clients'. We understand our clients' needs and we are creative in finding solutions. Our experienced Client Executives serve as a single point of contact for our clients. This enables us to learn your business well and makes us easy to work with. We do not use cookie-cutter approaches - each project is customized to meet our clients' specific business needs. Rather than generating reports full of statistical summaries that sit on a shelf, we emphasize operational insights while still providing strategic value. Our service recovery action alerts, customer-identified field reports, and employee recognition alerts are popular examples.Starting Price: $2,000 one-time payment
