Audience
Travel and Hospitality industry
About ReviewPro
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
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Little Hotelier
We aim to help you run your small property more efficiently, taking care of the admin so that you can spend more time on the things you love!
Little Hotelier is an all-in-one reservation and accommodation management system specifically thought about, designed and built for Bed and Breakfasts, Guest Houses and Small Hotels; helping hospitality business owners and managers play the web professionally, saving on time and resource. It comes with a very smart and powerful Channel Manager, a commission free Booking Engine for your own website, and an intuitive, easy to use Front Desk System – which together, is everything you need to easily run the daily operations of your property and reach your potential guests wherever they may be in the world.
It's a cloud-based system packed full of clever technology without the hefty price tag.
Want to get in contact? Our friendly Little Hotelier consultants will be happy to explain the all-in-one solution.
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ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.
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Cloudbeds
Cloudbeds is a unified hospitality management platform designed to simplify operations, boost revenue, and enhance guest experiences. It combines PMS, channel management, booking engine, payments, and guest communication tools into one seamless system. The platform’s built-in Signals AI model provides predictive insights, automates decision-making, and improves forecasting accuracy by up to 95%. Hoteliers can manage distribution across 300+ OTAs, streamline check-ins, and drive direct bookings from a single dashboard. With intuitive interfaces and over 350 integrations, Cloudbeds allows teams to operate efficiently and scale with flexibility. Trusted by hospitality businesses in over 150 countries, it transforms hotel management into an intelligent growth engine.
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AreTheyHappy
AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence.
• Review Management
• Social Media Management
• Team collaboration & auto-updating tasks
• Smart ticketing surveys
• Automated reporting
The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc)
One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams.
The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences.
Start with a 14 days free trial
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Review Rank
Founded: 2008
Spain
www.reviewpro.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
ReviewPro Frequently Asked Questions
ReviewPro Product Features
Chatbot
Human Takeover
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration
Call to Action
Context and Coherence
Inline Media / Videos
Payment Integration
Prediction
Sentiment Analysis
Customer Communications Management
Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Content Management
Email Distribution
Interactive Content
Print Management
Video Content
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Recurring Issues
Task Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Scheduling
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis
Campaign Management
Review Request
Social Sharing
White Label
Survey
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Skip Logic
Custom Survey URLs
Email Marketing
Offline Response Collection
Paper Survey
Site Intercept Survey
Supports Audio / Images / Video
