Audience
Travel and Hospitality industry
About ReviewPro
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
Birdeye
Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.
Learn more
Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business.
Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere.
Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more.
Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
Learn more
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications.
We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including:
SMS
MMS
RCS
Live Chat
WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
Learn more
Freshdesk
Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint.
With Freshdesk, businesses can:
- Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view
- Improve agent productivity with smart workflow automation rules
- Deliver seamless self-service experiences with AI-powered chatbots and branded help centers
- Monitor key performance metrics with advanced analytics and custom reports
Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
Learn more
Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Review Rank
Founded: 2008
Spain
www.reviewpro.com
Videos and Screen Captures
You Might Also Like
Deploy Red Hat Ansible Automation Platform on Microsoft Azure for a strategic automation solution that allows you to orchestrate, govern and operationalize your Azure environment.
Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
ReviewPro Frequently Asked Questions
ReviewPro Product Features
Chatbot
Human Takeover
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration
Call to Action
Context and Coherence
Inline Media / Videos
Payment Integration
Prediction
Sentiment Analysis
Customer Communications Management
Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Content Management
Email Distribution
Interactive Content
Print Management
Video Content
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Recurring Issues
Task Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Scheduling
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis
Campaign Management
Review Request
Social Sharing
White Label
Survey
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Skip Logic
Custom Survey URLs
Email Marketing
Offline Response Collection
Paper Survey
Site Intercept Survey
Supports Audio / Images / Video