Audience

Businesses searching for a powerful Call Accounting solution

About ResponseTap

We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective. ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history, so you can understand which campaigns and keywords were responsible for driving phone sales. Smart Match offers the fastest and easiest way to link call revenue to marketing activity. When you activate it in ResponseTap, you can easily discover which marketing source is driving your highest value phone sales. All it takes is a simple CSV upload, meaning you can now effortlessly close the gap in your reporting puzzle. Easily make comparisons on performance with lifetime access to your call data. Some Call Intelligence providers only allow access to 12 months, but we think reporting year on year comparisons should be a given.

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Integrations

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Ratings/Reviews

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Company Information

ResponseTap
United Kingdom
www.responsetap.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

ResponseTap Frequently Asked Questions

Q: What kinds of users and organization types does ResponseTap work with?
Q: What languages does ResponseTap support in their product?
Q: What kind of support options does ResponseTap offer?
Q: What other applications or services does ResponseTap integrate with?
Q: What type of training does ResponseTap provide?

ResponseTap Product Features

Call Accounting

Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
By-Extension Reporting

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Call Log
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