Audience
Repair Shops
About RepairDesk
RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
Pricing
Starting Price:
$50.00/month/user
Pricing Details:
Lite +
1 User Account
75 tickets & invoices per month
1 User Account
75 tickets & invoices per month
Free Trial:
Free Trial available.
Integrations
Company Information
RepairDesk
Founded: 2014
United States
www.repairdesk.co
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
RepairDesk Frequently Asked Questions
RepairDesk Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Call Reminders
CRM
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Call Logging
Territory Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Maintenance Scheduling
Mobile Access
Routing
Scheduling
Service History Tracking
Work Order Management
Job Management
Quotes / Estimates
Technician Management
Help Desk
Alerts / Escalation
Community Forums
Customizable Branding
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Document Storage
Incident Management
Multi-Channel Communication
Multiple Brands / Products
Jewelry Store Management
Commission Management
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management
Appraisal Management
Consignments
Customer Purchase History
Jewelry Design
Point of Sale
Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Cryptocurrency Support
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
RepairDesk Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Not just the best software in the industry, but the best people running it!!" Edited 2023-07-05
Pros: Everything from the easy-to-use interface to the wealth of knowledge that is provided by RepairDesk even without the software subscription they tell you exactly how to make a successful business.
Cons: I guess the only downside is well I cant think of one.
Overall: My experience is unbelievable. Usman actually cares about you on a personal level trust me. If you have questions concerns anything they will be answered, and not by an assistant or another employee Usman will be there to answer. I saw a quote from him that every business owner should live by, "Make friends with your customers, period"
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