Relative Insight Alternatives

Semeon can help you understand and prioritize large-scale employee, customer and marketplace feedback data from anywhere like social, surveys, reviews and CRM data. Our platform automatically extracts the most relevant multi-word concepts from your data, measures sentiment and generates insightful dashboards. Available in 10+ native languages, government entities, security and defense agencies, brands and organizations around the world rely on Semeon’s technology to improve customer experience and citizens’ life, reduce operational costs and drive growth.

OpenText™ Unstructured Data Analytics products employ AI and machine learning to help organizations uncover and leverage key insights stored deep within their unstructured data, including text, audio, video, and images. Organizations can connect all their data to understand the context and information locked inside high-growth unstructured content—at scale. Discover insights hidden within all types of media with unified text, speech, and video analytics that support more than 1,500 data formats. Use natural language processing, optical character recognition (OCR), and other AI-powered models to understand and track the meaning within unstructured data. Employ the latest innovations in machine learning and deep neural networks to understand written and spoken language in data, revealing greater insights.

The TextRazor API helps you extract and understand the Who, What, Why and How from your news stories with unprecedented accuracy and speed. Entity Extraction, Disambiguation and Linking. Keyphrase Extraction. Automatic Topic Tagging and Classification. All in 12 languages. Deep analysis of your content to extract Relations, Typed Dependencies between words and Synonyms, enabling powerful context aware semantic applications. Rapidly extract custom products, companies and build problem specific rules for tagging your content with your own categories. TextRazor offers a complete cloud or self-hosted text analysis infrastructure. We combine state-of-the-art natural language processing techniques with a comprehensive knowledgebase of real-life facts to help rapidly extract the value from your documents, tweets or web pages.

Semantria is a natural language processing (NLP) API from Lexalytics, leaders in enterprise sentiment analysis and text analytics since 2004. Semantria offers multi-layered sentiment analysis, categorization, entity recognition, theme analysis, intention detection and summarization in an easy-to-integrate RESTful API package. Semantria is totally customizable through graphical configuration tools, supports 24 languages, and can be deployed across private, public and hybrid clouds. Semantria scales effortlessly from single servers to entire data centers and back again to meet your on-demand processing needs. Integrate Semantria to add powerful, flexible text analytics and natural language processing capabilities to your cloud-based data analytics products or enterprise business intelligence infrastructure. Or add Lexalytics storage and visualization tools to create a complete business intelligence platform for storing, managing, analyzing and visualizing text documents.

Our AI-powered natural language processing technology can capture, analyze, and visualize insights from every channel of customer communication. Call transcriptions, chats, emails, support tickets, return claims, social media, and surveys. All in 47 languages! With Explorer, anyone can analyze open ended text responses in minutes. Explorer has an API that allows you to integrate your unstructured text data into your business intelligence ecosystem. Employee experience is the field of analyzing and determining factors that make employees happy and motivated. Our products help companies process, analyze and understand large amounts of unstructured natural language data in a short amount of time. An intuitive platform to build your custom bots fully suited to your business needs, with no coding needed. Minutes to start for immediate efficiency gains. The Gavagai API is a collection of semantic analysis tools supporting 47 languages. Access our easy to use endpoints immediately.

Canvs AI is an insights platform that transforms open-ended text from surveys, social media, transcripts, product reviews, and more into conversational intelligence about how people feel and why. Canvs is used by some of the world’s most admired brands, research agencies, and media and entertainment companies to accelerate time-to-insights, deepen understanding of audiences, and reduce the cost of analysis. Automate the analysis of open-ended text to quickly unlock consumer insights with deep, nuanced emotional context and high analytical confidence. Quickly explore, filter, and compare findings and generate stunning data visualizations with Canvs’ intuitive, easy-to-use insights portal. Streamline analysis of open-ends in your brand and concept tests and automate the coding of unaided awareness, recall and attribute questions. Quickly identify and categorize the sentiment and emotions associated with responses and respondents.

Watson Natural Language Understanding is a cloud native product that uses deep learning to extract metadata from text such as entities, keywords, categories, sentiment, emotion, relations, and syntax. Get underneath the topics mentioned in your data by using text analysis to extract keywords, concepts, categories and more. Analyze your unstructured data in more than thirteen languages. Out-of-the-box machine learning models for text mining provide a high degree of accuracy across your content. Deploy Watson Natural Language Understanding behind your firewall or on any cloud. Train Watson to understand the language of your business and extract customized insights with Watson Knowledge Studio. Maintain ownership of your data with the assurance that your data is safe and secure. IBM will not collect or store your data. By using our advanced natural language processing (NLP) service, we give developers the tools to process and extract valuable insights from unstructured data.

Luminoso turns unstructured text data into business-critical insights. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, training, or data input, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and accurately analyze text in minutes, not months. Our software provides native support in over a dozen languages, so leaders can explore relationships in data, make sense of feedback, and triage inquiries to drive value, fast. Luminoso is privately held and headquartered in Boston, MA.

Komprehend AI APIs are the most comprehensive set of document classification and NLP APIs for software developers. Our NLP models are trained on more than a billion documents and provide state-of-the-art accuracy on most common NLP use cases such as sentiment analysis and emotion detection. Try our free demo now and see the effectiveness of our Text Analysis API. Maintains high accuracy in the real world, and brings out useful insights from open-ended textual data. Works on a variety of data, ranging from finance to healthcare. Supports private cloud deployments via Docker containers or on-premise deployment ensuring no data leakage. Protects your data and follows the GDPR compliance guidelines to the last word. Understand the social sentiment of your brand, product, or service while monitoring online conversations. Sentiment analysis is contextual mining of text which identifies and extracts subjective information in the source material.

Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are the TOP skills of Kimola Cognitive: - Scrape Web and Collect Reviews - Text Analysis with Entity Recognition - Analyze Data with Pre-Built models on Kimola Cognitive Gallery - Create, Train and Store Your Own Custom Models (No Coding Skills are Required) - Create Executive Summary, Generate SWOT Analysis and many powerful marketing materials using GPT Integration - Available in 6 languages (and counting!)

Handle text data with a no-code console that can read natural language. Never again with a spreadsheet. Spreadsheets have no clue about words meaning and languages. You do, and SimpleX does too. No complicated queries nor machine learning gibberish. A.I. is well hidden behind a simple and intuitive UI. Analyze 10x faster free text answers. Import, tag, categorize, and filter hundreds of quotes in seconds. Our A.I. does all the heavy lifting for you. Instant treemaps or word clouds, ready to be pasted in your presentation. And tidy exports with all the right insights. Understands and processes natively 50 languages, even mixed up. Deals with up to 10k text answers such as quotes, feedback, comments, and reviews. Extracts insights 10 times faster thanks to AI-powered analytical features. Performs in real-time time-consuming tasks you thought only humans could do. Sophisticated AI is a simple & friendly solution.

Repustate provides world-class AI-powered semantic search, sentiment analysis and text analytics for organizations globally. It gives businesses the capability to decode terabytes of information and discover valuable, actionable, business insights more astutely than ever. From our esteemed clients in the Healthcare industry, to recognised leaders in Education, Banking or Governance, Repustate provides continuous deep dives into complex integrated data across industries. Our solution drives sentiment analysis and text analytics for social media listening, Voice of Customer (VOC), and video content analysis (VCA) across platforms. It encompasses the plethora of slangs, emojis and acronyms superseding the rules of formal language in social media. Whether it’s data from Youtube, IGTV, Facebook, Twitter or TikTok, or your own customer review forums, employee surveys, or EHRs, you can identify the critical aspects of your business precisely.

BytesView is an advanced machine learning and NLP-based text analysis tool. It can compile and analyze large volumes of text data from multiple information sources with ease. The various text mining and analysis models can help analyze and extract valuable insights from unstructured text. BytesView also offers API services that can help you train custom data analysis models with data specific to your organization to increase accuracy and efficiency.

Encode your knowledge into machine learning models that can automate text-based workflows at scale with human-level quality. Build your own models from scratch, retrain our world-class models for your specific task, or use Primer models off-the-shelf. Anyone in your organization can build and train models using Primer Automate — no coding or technical skills required. Add a structured layer of intelligence on top of your data and create a scalable, self-curating knowledge base that can sift through billions of documents in seconds. Find answers to critical questions quickly, monitor updates in real time, and automatically generate easy-to-read reports. Process all of your documents, emails, PDFs, text messages, and social media to find the information that matters most. Primer Extract uses cutting-edge machine learning tools to help you explore your data quickly, and at scale. Going beyond keyword search, Extract also gives you translation, OCR, and image recognition capabilities.

MeaningCloud is the easiest, most powerful, and most affordable way to extract the meaning from unstructured content: documents, articles, social conversations, web content, etc. We provide text analytics products to extract the most accurate insights from any content in many languages. And we do it SaaS and On-prem. We work for different industries (pharma, finance, media, retail, hospitality, telco, etc.) developing personalized and industry-oriented solutions.  Pay only for what you use, without any activation fees, minimum time commitment and with the most generous free plan of the market. If you don't like it, you can stop using it, just like that. Without software to install or infrastructure to deploy. All the reliability and scalability of solutions in the cloud, and the possibility of testing it for free.

Our systems intelligently gather a variety of high quality unstructured data streams across hundreds of sources, in the form of text, voice, images and videos. Our systems clean this data and are trained to extract signals across products, services, attributes, brands, sentiments, customers, markets, and trends. It gets synthesized and contextualized using our proprietary Deep Product Learning ® technology. Use our enterprise-grade integrations to ingest your private data. Assess and benchmark your view of your products and services with the competitive landscape. Our platform delivers powerful AI-driven actions where you need it - dashboard, APIs and integrations - and turn insights into action, across PIMs, CRMs, voice assistants, chatbots, and more.

Dcipher Analytics is the modern no-code, end-to-end SaaS-based text analytics platform that makes text analytics available for the general domain expert. The platform accelerates the time-to-insight, model-training, and automation of workflows for all analysts and insights professionals. A unique architecture and proprietary query language tailored for nested data structure, such as text, is the foundation of the solution. Dcipher Analytics is the world’s leading end-to-end solution for gaining value from unstructured text data. Whether you’re looking for a tool, an API, or pure insights, you’ve come to the right place. Analyze customer emails, reviews, and chat logs to discover issues and strengthen customer success. Build more relevant FAQs and train chatbots faster. Mine social media to understand consumer needs and pains and identify emerging trends. Use for marketing and product development.

Mine insights in unstructured text using NLP—no machine-learning expertise required—using text analytics, a collection of features from Cognitive Service for Language. Gain a deeper understanding of customer opinions with sentiment analysis. Identify key phrases and entities such as people, places, and organizations to understand common topics and trends. Classify medical terminology using domain-specific, pretrained models. Evaluate text in a wide range of languages. Identify important concepts in text, including key phrases and named entities such as people, events, and organizations. Examine what customers are saying about your brand and analyze sentiments around specific topics through opinion mining. Extract insights from unstructured clinical documents such as doctors' notes, electronic health records, and patient intake forms using text analytics for health.

WordStat is a flexible and easy-to-use text analysis software – whether you need text mining tools for fast extraction of themes and trends, or careful and precise measurement with state-of-the-art quantitative content analysis tools. WordStat can be used by anyone who needs to quickly extract and analyze information from large amounts of documents. Our content analysis and text mining software can be used in many applications such as analysis of open-ended responses, business intelligence, content analysis of news coverage, fraud detection and more. WordStat‘s seamless integration with SimStat – our statistical data analysis tool – QDA Miner – our qualitative data analysis software – and Stata – the comprehensive statistical software from StataCorp, gives you unprecedented flexibility for analyzing text and relating its content to structured information, including numerical and categorical data.

Our NLP uncovers insight from text at scale with an accuracy that is unrivaled in the industry and with the flexibility to integrate into your specific business and workflow requirements. Achieve meaningful, repeatable results. Many of our models in production achieve greater than 90% accuracy in precision and recall. Compared with the industry average of 68%, it’s no surprise why Amenity’s NLP is trusted by some of the largest players across multiple industries. Extract value-relevant text, while ignoring noise. Our NLP extracts, distills, and structures text from millions of documents into actionable business insights. It determines the context and meaning of text and how they might change from the phrase to the paragraph. Transform any source of text into industry-specific analysis and sentiment tied to business events with a clear view on the “why” behind the results. No black boxes here. Our NLP is configurable to what you need and where you need it.

Extract actionable business intelligence from unstructured data across web chat, email, social media, and call notes to drive an enhanced insight into your customer experience (CX). Use multichannel analytics to better understand your multichannel customers. Your customers are now multichannel and as a result your customer and employee analytics must also be multichannel. While voice remains a critical channel, customers are increasingly choosing digital customer service channels such as chat, email and social media. Adding Text Analytics gives you a holistic analysis of your customer engagement strategy.

Turn your language data into insights, fast and with no code. Join 10,000+ companies, researchers, and marketers using Speak to reduce manual labor, unlock competitive advantages, build stronger customer relationships, and make better decisions. Whether you are doing qualitative research, academic research, marketing research, competitive analysis, digital marketing, or other crucial functions of your organization, Speak has enabled easy individual and bulk uploading of audio, video, and text data. Convert audio and video to text with automated transcription, import CSVs for bulk analysis, capture recordings with an embeddable recorder, create directly in Speak, or use popular integrations to automate capture. Whether it is customer interviews, Zoom recordings, YouTube videos, podcasts, focus groups, Amazon Reviews, tweets, or other crucial qualitative feedback channels, Speak will help you identify actionable, competitive insights in your data.

ExB offers an AI and ML Driven Cognitive Process Automation platform that allows insurance companies to convert any form of text into actionable information and insights for input management and process automation. Insurers can implement ready-to-use pre-trained policy management, claims management, text mining in reports, and invoice assessment modules, request us to train ad-hoc models for their unique business workflows, or directly utilize our Cognitive Workbench to independently create and train any sort of text mining and end-to-end input management models.

Deep Talk is the fastest way to transform text from chats, emails, surveys, reviews, social networks into real business intelligence. Understand what's inside communications with customers with our easy-to-use AI platform. Unsupervised deep learning models to analyze your unstructured text data. Deepers are pre trained deep learning models to get custom detections inside your data. Use the "Deepers" API to analyze text in real time and tag text or conversations. Reach the people who need a product, request a new feature or express a complaint. Deep Talk offers cloud-based deep learning models as a service. You just need to upload your data or integrate one of the support services to extract all the insights and information from WhatsApp, chat conversations, emails, surveys or social networks.

Integrate our text analytics APIs to add world-leading NLP into your product, platform, or application. The most feature-complete NLP feature stack on the market, 19 years in development and constantly being improved with new libraries, configurations, and models. Determine whether a piece of writing is positive, negative, or neutral. Sort and organize documents into customizable groups. Determine the expressed intent of customers and reviewers. Find people, places, dates, companies, products, jobs, titles, and more. Deploy our text analytics and NLP systems across any combination of on-premise, private cloud, hybrid cloud, and public cloud infrastructure. Our core text analytics and natural language processing software libraries are at your command. Suitable for data scientists and architects who want complete access to the underlying technology or who need on-premise deployment for security or privacy reasons.

Text analytics and NLP software libraries for on-premise deployment or integration. Integrate Salience into your enterprise business intelligence architecture or white label it inside your own data analytics product. Salience can process 200 tweets per second while scaling from single process cores to entire data centers with a small memory footprint. Use Java, Python, .NET/C# bindings for higher level ease or the native C/C++ interface for maximum speed. Enjoy full access to the underlying technology. Tune every text analytics function and NLP feature, from tokenization and part of speech tagging to sentiment scoring, categorization, theme analysis, and more. Built on a pipeline model of NLP rules and machine learning models. When issues arise, see exactly where they are in the pipeline. Adjust specific features without disrupting the larger system. Salience runs entirely on your servers while staying flexible enough to offload insensitive data to cloud servers.

Take control of your models with the leading Machine Learning-as-a-Service Platform for unstructured social and voice-of-customer text analytics. Our experienced team of experts can help you build highly-advanced, bespoke social models to leverage, deploy, generalize and utilize your information properly. Align your social listening initiatives with best practice AI strategies for transparency, accuracy and fairness. New to social listening or want to advance the effectiveness of your solution? We provide the industry’s most experienced team to help guide your journey. You have the data but now want to discover critical insights. We provide a wide range of industry-leading programmatic insight solutions powered by our AI classifiers. Choose from a robust library of industry-based prebuilt machine learning models for immediate deployment. Help ensure your models are not inadvertently discriminatory and inaccurate. Understand the performance of each model clearly before deployment.

Iris.ai is a world-leading and award-winning AI engine for scientific text understanding. It is a comprehensive platform for all research-related knowledge processing needs. Our Researcher Workspace solution provides smart search and a wide range of smart filters, reading list analysis, auto-generated summaries, autonomous extraction, and systematising of data. Iris.ai allows humans to focus on value creation by saving 75% of a researcher’s time, doing specialised, interdisciplinary field analysis to an above human level of accuracy. Its algorithms for text similarity, tabular data extraction, domain-specific entity representation learning, and entity disambiguation and linking measure up to the best in the world. Its machine builds a comprehensive knowledge graph containing all entities and their linkages to allow humans to learn from it, use it, and give feedback to the system. Applying these features to scientific and technical text is a complicated challenge few others can achieve.

Discovering, extracting, retrieving and finding the value in your enterprise data is all about getting insights. TAS Insight Engine provides you all the essential insights leading you to the right business decision. Getting insight means a kind of information extraction out of enterprise data, with the aim of supporting the business decision making. It is obvious why getting insight plays a major role nowadays, since understanding your data and obtaining results and answers are essential to face the challenges of today’s business world. In all areas or sectors, always. To make this possible, TAS Insight Engine combines the latest achievements as benefits of text analytics, Natural Language Processing (NLP) and Machine Learning (ML).

Machine Learning and Predictive Analytics Platform. Augment data-driven decision making and accelerate business with advanced artificial intelligence in a pre-built machine learning and big data analytics platform. OpenText Magellan uses AI technologies to provide predictive analytics in easy to consume and flexible data visualizations that maximize the value of business intelligence. Artificial intelligence software eliminates the need for manual big data processing by presenting valuable business insights in a way that is accessible and related to the most critical objectives of the organization. By augmenting business processes through a curated mix of capabilities, including predictive modeling, data discovery tools, data mining techniques, IoT data analytics and more, organizations can use their data to improve decision making based on real business intelligence and analytics.

Respond to customer perceptions faster than ever before. Discover and rank your top brand drivers. Score brand equity vis a vis competitors. Discover emerging trends in your category. Keep your marketing and positioning at par with latest trends. Discover your customer beliefs. Strike a chord by talking their language. Understand how change in customer perceptions impact your brand – with the help of Artificial Intelligence. Our intelligence platform analyzes billions of customer opinions from all data sources in real-time to reveal topics that matter most to the customers. Clootrack can distinguish between a high-quality review and a pointless comment. It understands the emotional intensity of the opinions to clearly identify customers’ pressing needs.

NetOwl TextMiner combines our award winning NetOwl Extractor with Elasticsearch to provide unique text analytics software. TextMiner leverages all aspects of NetOwl capabilities and is ideal for supporting “what if” analysis, discovery, quick response investigation, and detailed research. NetOwl TextMiner integrates all text analytics capabilities of NetOwl Extractor, including entity extraction, relationship, and event extraction, sentiment analysis, text categorization, and geotagging into all-encompassing text mining software. Extractor output is stored in Elasticsearch for a variety of intelligent search and analytic capabilities. The combination of Elasticsearch and NetOwl provides fast and scalable real-time text analysis for Big Data. TextMiner’s Web-based UI is an easy to use and configurable text analytics tool for different analysis scenarios and enables users to gain quick access to all and only high-value information derived from a vast amount of texts.

Collaborative text analytics for human and machine-learning. We provide dozens of multilingual, text mining, data science, human annotation, and machine-learning features. DiscoverText offers a range of simple to advanced cloud-based software tools empowering users to quickly and accurately evaluate large amounts of text data. Our customers sort unstructured free text common in market research, as well as associated metadata, also found in customer feedback platforms, CRMs, chats, email, large scale HR or other surveys, public comment to government agencies, Twitter, RSS feeds, and other forms of text data. Find out why we are ranked #1 for text, metadata, and social network analysis support and trusted by hundreds of academic research groups. Our machine-learning sifters are created in hours or just a few minutes using crowdsourcing. We offer an API and support technical integrations with Twitter and SurveyMonkey.

• Categorize Themes • Visualize Results • Topic-Level Sentiment Analysis • Powered by Collaborative AI Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them. Since its inception in the Spring of 2018, Caplena has analyzed over 50 million responses, with 120 new projects added each week. Today Caplena is the text analytics tool of choice for over 100 companies in more than 15 countries, boasting customers such as Swisscom, eBay, DHL, Coop, and Joyn.

The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying.

QCAmap is an open access web application for systematic text analysis in scientific projects based on the techniques of qualitative content analysis. QCAmap can be used within research projects in e.g. psychology, sociology, education, economics, linguistic sciences, to analyze small and large amounts of any text material and images coming from interviews, group discussions, observation protocols, documents, open-ended questionnaire items and others. Qualitative Content Analysis is a strictly rule-guided procedure containing qualitative steps (assignment of categories to text passages and images) and quantitative steps (analysis of category frequencies). We have developed a web-based interactive software package, which leads you step by step through the different techniques of Qualitative Content Analysis. The software is free available. All your old projects are migrated to the new version and can be used as normal.

Get insightful text analysis with machine learning that extracts, analyzes, and stores text. Train high-quality machine learning custom models without a single line of code with AutoML. Apply natural language understanding (NLU) to apps with Natural Language API. Use entity analysis to find and label fields within a document, including emails, chat, and social media, and then sentiment analysis to understand customer opinions to find actionable product and UX insights. Natural Language with speech-to-text API extracts insights from audio. Vision API adds optical character recognition (OCR) for scanned docs. Translation API understands sentiments in multiple languages. Use custom entity extraction to identify domain-specific entities within documents, many of which don’t appear in standard language models, without having to spend time or money on manual analysis. Train your own high-quality machine learning custom models to classify, extract, and detect sentiment.

We are faced with overwhelming volumes of unstructured data, news feeds, reports, presentations, videos, etc. There is a powerful competitive advantage for organizations able to exploit unstructured data, yet only 1% are able to leverage it as a strategic asset. Adarga’s knowledge platform processes unstructured data at a speed simply unachievable by humans alone, presenting it in comprehensible formats. Users can accelerate reporting, analyze complex situations and understand intricate networks with out-of-the-box AI capability that enhances human decision-making. The Adarga knowledge platform transforms productivity and extends human capability by automating time and knowledge-intensive tasks. It uses cutting-edge AI techniques, including natural language processing and network science, to understand and analyze unstructured data at speed, fusing it into a single, secure software platform.

NaturalText A.I. helps you get more out of your data. Discover relationships, create collections, and unveil hidden insights in documents and other text-based data. NaturalText A.I. uses novel artificial intelligence technology to uncover hidden relationships in data. The software uses various state-of-the-art methods to understand context, analyze patterns, and reveal insights—all in a human-readable way. Reveal insights hidden in your data. Finding everything hidden in your text data is a difficult, if not impossible, task. With traditional search, you can only locate information related to a document. NaturalText A.I., on the other hand, uncovers new information within millions of documents, including scientific papers and patents. Use NaturalText A.I. to reveal insights in the data you are currently missing.

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. No machine learning experience required. There is a treasure trove of potential sitting in your unstructured data. Customer emails, support tickets, product reviews, social media, even advertising copy represents insights into customer sentiment that can be put to work for your business. The question is how to get at it? As it turns out, Machine learning is particularly good at accurately identifying specific items of interest inside vast swathes of text (such as finding company names in analyst reports), and can learn the sentiment hidden inside language (identifying negative reviews, or positive customer interactions with customer service agents), at almost limitless scale. Amazon Comprehend uses machine learning to help you uncover the insights and relationships in your unstructured data.

Given the sea of content, your business generates, identifies, and processes only text that is of interest to you, quickly, accurately, and efficiently. Regardless of your business needs, operational agility, faster decisions, obtaining customer insights or more, teXai, a Forbes recognized text analytics company, helps you take advantage of text to propel your business forward. teXai's powerful customizable preprocessor engine identifies and extracts objects of your interest in the nooks and crannies of your organization’s emails, text messages, tables, website, social media, archives, or any documents of your choice. Its intelligent customizable linguistic application identifies text genre, groups, similar content and creates concise summaries so that your business teams can obtain the right context from the right text. The easy-to-use text analytics software extracts the essence of your text and simplifies the decision-making process.

Extract information from a collection of text documents and uncover the themes and concepts that are concealed in them. SAS Text Miner enables you to combine quantitative variables with unstructured text and thereby incorporate text mining with other traditional data mining techniques. SAS Text Miner is a component of SAS® Enterprise Miner. SAS Enterprise Miner must be installed on the same machine. SAS High-Performance Text Mining runs on a computer grid or a single computer system with multiple CPUs. Text algorithms are multi-threaded and process in-memory, which increases responsiveness and concurrency, reducing I/O burden. It is accessible as nodes within the SAS High-Performance Data Mining environment or as two procedures PROC HPTMINE and PROC HPTMSCORE. Learn SAS technology quickly and efficiently by taking a course from the analytics experts.

spaCy is designed to help you do real work, build real products, or gather real insights. The library respects your time and tries to avoid wasting it. It's easy to install, and its API is simple and productive. spaCy excels at large-scale information extraction tasks. It's written from the ground up in carefully memory-managed Cython. If your application needs to process entire web dumps, spaCy is the library you want to be using. Since its release in 2015, spaCy has become an industry standard with a huge ecosystem. Choose from a variety of plugins, integrate with your machine learning stack, and build custom components and workflows. Components for named entity recognition, part-of-speech tagging, dependency parsing, sentence segmentation, text classification, lemmatization, morphological analysis, entity linking, and more. Easily extensible with custom components and attributes. Easy model packaging, deployment, and workflow management.

Thanks to its optimized performance and easy integration, the Lettria API will help you analyze your raw data to bring out the key elements. Enter the era of Automatic Language Processing "as a service". The Lettria API efficiently and rigorously analyzes all points of contact with your customers (email, support, telephone). It structures the data to create a clear , easily usable history and ensure your GDPR compliance. Sentiment analysis is very useful for social listening applications (or e-reputation monitoring). It moderates in real time what is said about your brand. Complete documentation to get the most out of the French / NLP automatic processing API. Tutorials to support the deployment of the Lettria API in your projects. Transparent algorithms, in order and explainable.

Atomic Intelligence provides a web-based service for the automated analysis of text content. We monitor large volumes of content, such as news, social media, and regulatory filings, and detect the opinions expressed along with mentions of company names, products, and topics. Our service is used by investment firms who use the data as part of their proprietary trading strategies, by consumer product companies who need to understand what their customers are saying, and by technology companies who want to outsource text analysis. Atomic Intelligence scans text to find mentions of companies, products, sentiment, topics, and more. Natural language processing and machine learning is used to identify important mentions, which may be explicit or implicit in the text. Atomic Intelligence works with any type of unstructured content. Upload files through the web interface, or via an API, or customize Atomic to perform automated scheduled fetching from your chosen sources.

Whether for a service or a product, whether a snapshot or monitoring over time - Cauliflower processes feedback and comments from various application areas. Using Artificial Intelligence (AI), Cauliflower identifies the most important topics, their relevance, evaluation and relationships. In-house developed machine learning models for the extraction of content and evaluation of sentiment. Intuitive dashboards with filter options and drill-downs. Use included variables for language, weight, ID, time or location. Define your own filter variables in the dropdown. Cauliflower translates the results into a uniform language if required. Define a company-wide language about customer feedback instead of reading it sporadically and quoting individual opinions.

MonkeyLearn makes it simple to clean, label and visualize customer feedback — all in one place. Powered by cutting edge Artificial Intelligence. All-in-one text analysis and data visualization studio. Gain instant insights when you run an analysis on your data. Use ready-made machine learning models, or build and train your own – code free. Discover our templates, tailored for different business scenarios and equipped with pre-made text analysis models and dashboards. Identify the topics and interests that matter most to target markets. Execute demand generation and sales strategies based on accurate analyses of customer opinions and feelings. Slice and dice your survey responses by requests, intent, and sentiment. See more than the survey intended.

Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms.

An adaptable platform for text analysis and discovery. Built for the most demanding text analytics applications and engineered to deliver high accuracy without sacrificing speed. A fully adaptable platform that is an ideal foundation for natural language processing applications. Text analytics fundamentals to prepare your data for analysis. Language-specific tools for tokenization, part-of-speech tagging, lemmatization, decompounding, and Chinese and Japanese readings for your input. Every language, including English, presents unique and difficult challenges for search applications to deliver relevant and precise results. Rosette® Base Linguistics (RBL) enables enterprise applications to effectively search or process text in many languages by providing a complete set of linguistic services. RBL enriches the original text in its native language for best-of-class natural language processing, improving speed and accuracy.

Tisane is NLU API with a focus on abusive content and law enforcement needs. Tisane detects: * hate speech * cyberbullying * criminal activity * sexual advances * attempts to establish external contact and more. Tisane classifies the actual issue, and pinpoints the offending text fragment; optionally, explanation can be supplied for a sanity check or audit purposes. Tisane supports 30 languages, even if the text contains slang and obfuscation.