Audience
Telemarketers and call centers of any size
About Readymode
Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.
Pricing
includes all features, all-in-one platform
Integrations
Company Information
Product Details
Readymode Frequently Asked Questions
Readymode Product Features
Auto Dialer
Call Center
Inside Sales
Predictive Dialer
Readymode Additional Categories
Readymode Reviews
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"Rude cowardly staff who refuse you good customer service. " Posted 2022-02-13
Pros: Nice software great dialer really but wow no more pros management is terrible can't even fill up this whole thing cause they're just that bad! This dialer is for scammers! And they're rude.
Cons: Rude staff. I've never experienced such rude staff anywhere! It all started with one refusing to ask me how my day is going then when I got angry about the bad service on top of him not knowing how to help at all I was accused of verbally abusing the staff and told to take my business elsewhere after years of business and spending over 50k with them.
Overall: Absolutely terrible. Never have I been so angry and felt so helpless i've had to find another provider all together cause they'd rather kick someone out than provide good customer service they should be ashamed of themselves and should be put out of business. Do not put your business in their hands they will fail you and rob you and charge you for scam likely numbers and not tell you how to fix it! Which results in bills 1-2 thousand USD higher than they're supposed to be if you're a scammer or piece of scum they're perfect for you! This is a dialer for the worst of the worst and is only for scammers!
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