Audience
Chat and Collaboration platform for companies
About Rake
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.
Pricing
Starting Price:
$4/month/user
Pricing Details:
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Rake
United States
www.rake.ai/
Videos and Screen Captures
Conversation channels
Intercom
Deliver great experiences, no matter what. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support. The #1 Business Messenger for you and your customers. Use Intercom to drive growth at every stage of the customer lifecycle. Our chatbots and live chat capture more of your best leads and convert them while they’re hot. Set your customers up for success with tailored onboarding and activation messages. Real-time tools and rich insights mean our support solution amplifies your team for an unbeatable experience. Give customers personal touchpoints with your brand through the familiar medium of messaging. Engage customers at the exact moment they're ready to buy, whether on your website or in your app. Intercom connects your tools and workflows so you can communicate personally at scale. Set clear expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.
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LiveAgent
Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2024. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 195+ integrations.
Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 1-month trial today, no credit card required.
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Zendesk
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Userlike
Userlike is the leading software solution for customer messaging and support automation in Germany.
Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more.
Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply.
With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request.
Userlike is developed and hosted in Germany, making it a GDPR-compliant software
Learn more
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Product Details
Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Phone Support
Online
Rake Frequently Asked Questions
Rake Product Features
Collaboration
Chat / Messaging
Contact Management
Task Management
Brainstorming
Calendar Management
Content Management
Document Management
Project Management
Real Time Editing
Version Control
Video Conferencing
Customer Communications Management
Chat / Messaging
Multi-Channel Communications
Batch Communications
Content Management
Email Distribution
Interactive Content
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Internal Communications
Chat/Messaging
App Integration
Blogs
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Knowledge Management
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Cataloging / Categorization
Decision Tree
Discussion Boards
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Offline Form
Screen Sharing
Task Management
Collaboration
Mobile Access
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
Create Subtasks
Gamification
Gantt Charts
Percent-Complete Tracking
Recurring Tasks
Spreadsheet View
Time Tracking
To-Do List View
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Payments
Self-Destructing Messages
Threaded Discussion
Video Conferencing
Voice Calling