Audience

SME's & Banking, Educational, Healthcare, Retail Sectors are the audience of Qwaiting software.

About Qwaiting

With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.

Pricing

Starting Price:
$89 per month per location
Free Trial:
Free Trial available.

Integrations

API:
Yes, Qwaiting offers API access

Ratings/Reviews - 6 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Qwaiting
Founded: 2018
Singapore
qwaiting.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Qwaiting Frequently Asked Questions

Q: What kinds of users and organization types does Qwaiting work with?
Q: What languages does Qwaiting support in their product?
Q: What kind of support options does Qwaiting offer?
Q: What other applications or services does Qwaiting integrate with?
Q: Does Qwaiting have an API?
Q: Does Qwaiting have a mobile app?
Q: What type of training does Qwaiting provide?
Q: Does Qwaiting offer a free trial?
Q: How much does Qwaiting cost?
Q: What pricing for training is available for Qwaiting?

Qwaiting Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Qwaiting Verified User Reviews

Write a Review
  • Mateo S.
    Technical
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple and Effective Qwaiting Software"

    Posted 2023-09-11

    Pros: Qwaiting software is incredibly easy to understand and use. You don't need to be a tech expert to figure it out. This software is a pro at making queues work smoothly.

    Cons: In my personal opinion, I found everything about it to be excellent, and I genuinely enjoyed using it.

    Overall: Qwaiting is a game-changer for businesses and organizations that rely on queue management. I highly recommend Qwaiting Software to anyone in need of an efficient and user-friendly queue management solution.

    Read More...
  • Tan C.
    Technical
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing queue management software"

    Posted 2023-08-28

    Pros: I am using this software from last 6 months and i would like to say it makes my life easy because no more long queues. Great software with amazing features for staff and customers too.

    Cons: According to me, it is the best one. There are no disadvantages.

    Overall: Loved having this amazing software in our lives. The team is always available to assist with any issues. Highly recommended!

    Read More...
  • Cathenna A.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing ally for managing long queues"

    Posted 2023-08-14

    Pros: I like the most that there is no need to be physically present there. We can use this virtually, and when our turn comes, we receive the notification on our mobile phones.

    Cons: If I am talking about not liking, then I can say that I haven't experienced any issues so far.

    Overall: An amazing software for everybody: Now, no one has to stand in long queues and waste their precious time waiting for their turn. Instead, they can utilize their waiting time effectively.

    Read More...
  • Lucas M.
    Admin
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Superb Software for Reducing Waiting Time"

    Posted 2023-08-04

    Pros: I like that customers can use a QR code at the entrance to join the virtual queue. They get an SMS to confirm their spot, and then they can wait in their car or outside. When it's their turn, they receive a notification/SMS to come inside and take their place.

    Cons: Regarding any dislikes, I haven't encountered any issues with this software so far. From my perspective, it's a good one.

    Overall: The overall experience with Qwaiting is the best. It is easy to use and understand, and customer support is available 24/7 for assistance. It benefits both the staff and the customers alike. Thank you for this wonderful software.

    Read More...
  • Alvis A.
    Admin
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Efficient and Streamlined Queue Management Software"

    Posted 2023-07-06

    Pros: I recently had the opportunity to use queue management software, and I must admit, it has greatly enhanced my ability to handle customer queues. This software has introduced a higher level of efficiency and organization to our everyday operations, making it a lot simpler to manage customer flow and deliver a smooth experience.

    Cons: Well, I didn't receive any issues till now. Highly recommended.

    Overall: Overall, Qwaiting is an outstanding software for managing queues that has brought a significant transformation to how we handle customer queues. With its wide range of features and easy-to-use interface, it has become a crucial tool for ensuring smooth and organized customer flow in our business.

    Read More...
  • Reema G.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Queue Management Software"

    Posted 2023-05-31

    Pros: I am using this software and it's great software for managing the queues. It helps to reduce the waiting times, send the sms notification to their turn, and many more. I loved it.

    Cons: As I am using this I didn't get any issue with this. So it’s highly recommended.

    Overall: Overall, I will say it’s one of the best software. Easy to use and understand. Supporting team is always available.

    Read More...
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