Audience

Enterprises that need a Queue Management system

About Qmatic Orchestra

Regardless of whether you need a system for smooth queue management or a robust platform for omni channel customer journey management - Qmatic Orchestra 7 is the solution. Take care of your visitors already before they arrive - with Orchestra 7 you can offer both online appointment booking and mobile tickets. Once on your premises you may opt to allow for check-in via a self-service kiosk, a reception or offer both and let your visitor decide which method to use. Finally, when the visit is over, Orchestra 7 also lets you reach out and ask for customer feedback in order for you to learn more and stay in touch with your visitors. Thanks to its modular design Orchestra 7 may be tailored to suit your specific needs, with regards both to functionality, number of branches and amount of users. And, as your needs change, Orchestra offers all the flexibility need to adapt.

Pricing

Pricing Details:
Upon request

Integrations

API:
Yes, Qmatic Orchestra offers API access

Ratings/Reviews

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Company Information

Qmatic
Founded: 1981
Sweden
www.qmatic.com/products/orchestra/

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Product Details

Platforms Supported
Cloud
Windows
Mac
On-Premises
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Qmatic Orchestra Frequently Asked Questions

Q: What kinds of users and organization types does Qmatic Orchestra work with?
Q: What languages does Qmatic Orchestra support in their product?
Q: What kind of support options does Qmatic Orchestra offer?
Q: What other applications or services does Qmatic Orchestra integrate with?
Q: Does Qmatic Orchestra have an API?
Q: What type of training does Qmatic Orchestra provide?
Q: What pricing for support is available for Qmatic Orchestra?
Q: What pricing for training is available for Qmatic Orchestra?

Qmatic Orchestra Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue