Audience
Organizations that use Genesys contact center
About PureSocial
Add social networks and digital messaging to your Genesys Contact Center. PureSocial is the cloud solution to enrich your Genesys contact center with a 100% omnichannel vision. By integrating social networks and digital messaging, you can expand the capabilities of your current Contact Center. Add powerful features to improve the experience of your customers and increase the productivity of your agents. With PureSocial you can incorporate Twitter, Facebook, Instagram, YouTube, Linkedin, Messenger, SMS and WhatsApp in less than 24 hours and only with a few clicks on your Genesys Cloud.
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Integrations
Company Information
Sixbell
Founded: 1989
Chile
www.puresocial.cx/en/
Videos and Screen Captures
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