Audience

Organizations that want to deliver positive experiences to their customers

About Potentiate

There’s never been a more important time for brands to show customers their human side. Not with words, but through actions. By doing the right thing and by delivering positive experiences that delight their customers. Making informed decisions just got a whole lot easier. Integrate data from multiple sources and merge disparate data to uncover hidden truths. Your customers are humans. They’re not numbers. They’re not lines on a graph. They’re living, breathing people with dreams & desires. We’ll help you understand your customers as people so you can deliver exceptional human experiences. HX Connect is an action-based program that reveals any issues your customers are experiencing, identifies painpoints to improve and celebrates what you’re doing well. HX One integrates all your business-critical information in one place. Live, dynamic, interactive. Making informed decisions in your business just got a whole lot easier.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Potentiate
Founded: 1992
Australia
www.potentiate.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Webinars
Support
24/7 Live Support
Online

Potentiate Frequently Asked Questions

Q: What kinds of users and organization types does Potentiate work with?
Q: What languages does Potentiate support in their product?
Q: What kind of support options does Potentiate offer?
Q: What type of training does Potentiate provide?

Potentiate Product Features

Experience Management

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Survey

Email Marketing Supported
Question Branching Supported
Skip Logic Supported
Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Supports Audio / Images / Video Not Supported