Audience
Teams interested in a tool for requesters to submit tickets on external sites
About Plumsail HelpDesk
One of the nice features of SharePoint is that you can easily extend its functionality with third-party tools. Plumsail HelpDesk built on top of SharePoint and Office 365, so all power of these apps is included. If you still think if HelpDesk is a match for you, here is some nice facts about us. Concerned about updates? We are providing them as soon as updates of Office 365 and Sharepoint 2013/2016 is out. Small and medium companies will be interested in more affordable plans, while enterprise customers will be glad to use HelpDesk without limits. With the help of special web-widget for external sites. Customers don’t need to leave your site anymore as they can submit tickets through the ticket submission form. Customization is everything. You can customize triggers, tickets views, templates, forms, reports, statuses and the way your HelpDesk looks like.
Pricing
Starting Price:
$39 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Plumsail
Founded: 2011
US
plumsail.com/sharepoint-helpdesk/
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Documentation
Support
Online