Audience
For medium-sized to large-scale enterprises across a wide variety of industries.
About Plum Voice Cloud IVR
Plum Voice is the leading independent interactive voice response (IVR) provider in the market. The company powers telcos across the world with its fully comprehensive Cloud IVR solution. Reliable, flexible, and secure, the Plum Voice Cloud IVR gives users the freedom to automate and control their most critical business processes or customer touch point over the phone without the hassle of managing complex telephony infrastructure. The solution is also HIPAA and PCI-DSS level 1 compliant, so users can assure that Plum Voice Cloud IVR can help securely handle critical medical and financial information.
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Integrations
Company Information
The Plum Group
Founded: 2000
United States
www.plumvoice.com
Videos and Screen Captures
PlumVoice-Create.a.NewReport
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Support
Online
Phone Support
24/7 Live Support
Plum Voice Cloud IVR Frequently Asked Questions
Plum Voice Cloud IVR Product Features
IVR
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Call Center
Voice Mail