Alternatives to PlayAI

Compare PlayAI alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to PlayAI in 2024. Compare features, ratings, user reviews, pricing, and more from PlayAI competitors and alternatives in order to make an informed decision for your business.

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    IBM watsonx Assistant
    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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    Dialogflow
    Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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    AI Rudder

    AI Rudder

    AI Rudder

    AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.
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    LumenVox

    LumenVox

    LumenVox

    Transforming customer engagement with AI-driven speech recognition and voice authentication technology. We’ve spent the last 20 years empowering our partners’ success through collaboration. Our curiosity keeps us innovating for the next 20. Our flexible speech-enabling technology enables you to build a solution that fulfills all your customers’ demands, affordably and reliably. We do one thing, and we do it well. And that's speech-enabling your applications. Finally, deliver great voice automation and interactions. Whether short and simple commands, or conversational questions, LumenVox ASR and TTS is accurate and affordable, helping you improve efficiencies on both sides of the phone line. You’ll never repeat yourself again. We provide you with the utmost flexibility from a capabilities, deployment and monetization perspective. If you can think it, you can build it with LumenVox. Shorten your development to deployment time with our easy, intuitive technology and toolsets.
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    Amazon Lex
    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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    Nuance Conversational IVR

    Nuance Conversational IVR

    Nuance Communications

    Nuance Conversational IVR resolves inbound telephone queries through natural, human‑like interactions that encourage self‑service and increase customer satisfaction. Nuance Conversational IVR allows customers to speak freely and resolve their issues successfully, just as if they were speaking with a live agent. Intelligent voicebots anticipate customer needs, offer personalized greetings, and change speaking styles based on the context of the conversation—resolving cases first time and freeing your agents to focus on higher value tasks. Nuance's intuitive interactive voice response system enables you to create personalized, automated voicebots for your brand that resolve customer queries, boost the agent experience, and improve your contact center results. Accelerate resolutions and promote loyalty with simple, effective self‑service.
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    Talkie

    Talkie

    Talkie

    Build, train and manage voice assistants in one place. Talkie is a one-stop-shop for conversational AI. It lets you create powerful virtual agents without writing a single line of code. Quick to implement. Scales on demand. Interacting with our voice assistants feels natural because customers can speak at their usual pace, interrupt, change the subject without warning, similar to a conversation between humans. Voice assistants can take care of repetitive queries and provide support 24/7, significantly decreasing your contact center costs. Provide zero on-hold time and first-call resolution to improve customer experience. Free up agents’ time to solve complex queries and provide personal support. Reduce customer effort by providing the same level of experience and accuracy during every call. Use a friendly, drag-and-drop interface to create virtual agents that help customers achieve their goals: get information, schedule an appointment, or order their favorite product.
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    Interactions Intelligent Virtual Assistant
    Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying.
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    Cocohub

    Cocohub

    Cocohub

    Create conversational bots for video platforms like Zoom, Google Meet, and Facetime. Easily, in a matter of minutes. No coding knowledge is required, all you need to do is write the conversation. Create bots that interact using natural language. No buttons, IVRs, or other restrictive options. Simple, flowing, natural conversation. Create rich, deep conversational flows. Choose from the world’s largest repository of conversational components (CoCos). Create your brand ambassador, personal assistant, or team member. Build a video bot, personalize and customize the avatar and meet your users where they are. We offer multiple one-click integrations into websites, social and messaging apps, and online meeting tools. Wherever you already are, we’ll bring the chatbot to you. Create and publish your own bot video bot, voice, or text. Give your audience a seamless experience, while reducing your team’s workload.
    Starting Price: $36 per month
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    Callin.io

    Callin.io

    Callin.io

    AI voice assistant for businesses of every scale. Callin's AI-driven voice assistants are tailored to bolster the growth of businesses, handling inbound and outbound customer conversations. Quick to implement and built for impactful results, Callin AI agents are the quintessential team additions, encapsulating the AI features you’ve always imagined. Callin responds to unanswered calls consistently, 24/7, and handles calls from both external customers and internal employees. Outperforms human agents in turning leads into clients. Our AI voice agents are customizable to meet the specific needs of your business. Answer every incoming call, capture lead details, and book appointments on the spot. Follow up on missing documents and incomplete applications. Speed up the process and maximize conversion. Remind customers of upcoming payments and appointments, or share critical updates. Handle any number of calls in a language of your customers’ choice.
    Starting Price: $29 per month
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    Vocodia

    Vocodia

    Vocodia

    Vocodia is revolutionizing the contact center with next-generation conversational AI technology. an advanced software AI that allows you to automate and streamline your contact center operations. Perfect for the “heavy lifting” of cold calling lead gen, pre-qual, and regulatory compliance, DISA is the competitive edge that takes your business to the next level. Drive sales, sign up customers and propel promotions with the efficiency and consistency of a machine, all while reducing overhead costs and perfecting your customer experience. Drive sales, sign up customers and propel promotions with the efficiency and consistency of a machine, all while reducing overhead costs and perfecting your customer experience. DISA never goes off script, works 24/7/365 and never needs a break. It can cold call and pre-qualify relentlessly, or call with scheduling or payment reminders. DISA speaks with Incredibly natural-sounding voices.
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    VoiceGenie

    VoiceGenie

    VoiceGenie

    Welcome to VoiceGenie.AI, an extraordinarily advanced voice bot that captivates your audience through exceptional, human-like conversations. Our groundbreaking platform, fuelled by the latest AI technology, is meticulously crafted by the renowned Oriserve team, boasting over five years of experience in delivering unparalleled AI customer solutions. Embrace limitless customer satisfaction and sales growth with Ori's trailblazing conversational AI. Our mission focuses on automating every aspect of the customer journey through a seamlessly interwoven, multilingual platform. Discover our matchless cognitive AI solutions, carefully engineered to ensure a smooth customer experience spanning sales, marketing, support, and engagement endeavors. Our cutting-edge AI technology effortlessly transcends barriers, integrating seamlessly with IoT devices, sensors, web, apps, social media, and messaging platforms to revolutionize your business operations.
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    Bland AI

    Bland AI

    Bland AI

    Send or receive millions of phone calls per day, using programmable voice agents that sound and feel human. Serving sectors including real estate, healthcare, logistics, financial services, alternative data, small business, and prospecting. Qualify and collect data from small businesses, consumers, and everyone in between. Call website visitors immediately after form submission to further qualify them, and then live transfer to a salesperson. Offer a 24/7 support agent to answer customers’ questions and collect their contact info to call back later. Transfer calls to a human whenever a condition you define is met. Integrate your APIs to inject live data into phone calls and select from our library or create a voice clone. Sign up and send your first phone call, test your phone agent and craft a robust conversational pathway. Deploy your agent to fully automate your inbound and outbound phone calls.
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    Ringly

    Ringly

    Ringly

    Replace your customer service with an AI phone agent. Replace customer service with a human-like AI phone agent. Picks up immediately, available 24/7, speaks to 1000s at the same time, answers all customer questions, and informs customers about order status. Choose language, voice, gender, environmental sounds, voice speed, voice stability, engagement, and more. Tell the agent whatever you want it to do. You'll get task templates you can use and tailor to your needs. If a phone call requires a human, the AI can transfer the call to the right person. From call recordings to transcripts and extensive analytics, you can check everything that ever happens. If your needs exceed what our plans offer, or if you need custom features or integrations, please contact us so we can set up a custom plan. Our AI calling assistant is designed to enhance your e-commerce business by managing all incoming calls, so your customers always feel heard and valued.
    Starting Price: $69 per month
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    Retell AI

    Retell AI

    Retell AI

    Familiar with spending hundreds of hours stitching together Speech-to-text, LLM, and Text-to-speech, yet still having awkward conversations with long latency? Try our API with hosted models and various optimizations in each step. We are building an API that enables your product to provide an intuitive and engaging way for user interaction - through voice. As many of you may have already discovered, building a convincing voice AI agent is not as simple as just combining speech-to-text, LLM, and text-to-speech modules. Numerous optimizations need to be made and maintained to ensure human-like interactions that are low-latency and have great conversational flow. Additionally, the vast majority of the costs come from the providers, not from us.
    Starting Price: $6 per hour
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    CEDEX Technologies

    CEDEX Technologies

    CEDEX Technologies

    CEDEX Technologies is a specialized chatbot development company from Kerala, India. We are a dedicated team of chatbot and voicebot experts. We develop custom chatbots based on our client's unique business requirements. We design, develop and train high-quality chatbots and voice apps with conversational abilities, context sensitivity, and personality traits. Chatbots are evolving very fast and it is expected that they will eventually replace humans in areas like customer care, e-commerce, entertainment, news, delivery services, corporate information exchange etc. Developing chatbots may seen pretty easy on the surface. But to build a chatbot that meet the exact business requirements needs the expertise of a dedicated chatbot development team. Chatbots can help your customers 24/7. They don't have bad days and they don't get frustrated and thus provide a better customer support. Chatbots can automate tasks which are to be done frequently and at the right time.
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    Thoughtly

    Thoughtly

    Thoughtly

    Thoughtly helps businesses build and deploy human-like AI voice agents in just 17 minutes. Welcome to the future of calling. Empower your decision-making with comprehensive analytics, detailed reports, and A/B testing. Thoughtly provides real-time data visualization and performance metrics, enabling you to optimize communication strategies, understand customer behavior, and drive conversions more effectively. Your Thoughtly agent syncs with your calendar, working alongside callers to pinpoint the perfect meeting time. Coordinate effortlessly. Every incoming call is an opportunity. Your Thoughtly agent will never miss a call from a potential lead, intuitively directing them to the ideal point of contact. Perfect routing, every time, ready to convert.
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    Apstellar AI Voice Bot
    AI Voice Bot is a Conversational Artificial Intelligence (AI) technology which enables an meaningful and humanized communication between software system and humans. When an AI Voice Bot system is built to perfection, the AI Voice Bot system could deliver a indistinguishable experience from could have been delivered by a human operator.
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    Skit

    Skit

    Skit.ai

    Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers.
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    EchoHQ

    EchoHQ

    EchoHQ

    EchoHQ is fast and efficient, which mirrors the skills of a seasoned human support agent but faster. Equipped with an extensive database of information, services, and SOPs, it tackles calls and responds faster than the blink of an eye. Infinite support agents at your command - no queues, no delays. Train once, and EchoHQ remembers, delivering precision on every call. Availability that never sleeps, for support that never stops. Train all agents in one go, with immediate results. EchoHQ's 99% confidence in your policy comprehension. Speak your customers' language naturally and instantly.
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    ConverseNow

    ConverseNow

    ConverseNow

    Voice AI, or conversational AI, is the newest generation of artificial intelligence for restaurants, a huge step up from the frustrating interactions we’ve all had in the past when talking to automated phone systems. Introduced to guests as virtual ordering assistants, voice AI engages in limitless conversations at once: each with the personable, tailored approach that people expect when speaking to a team member. Combining the ease and efficiency of online ordering with the customizable, high-touch experience of the traditional drive-thru and phone conversations, voice AI automates the previously time-consuming order-taking process with remarkable accuracy. And with national and international QSR brands racing to integrate conversational AI into their operation, voice AI is sweeping the restaurant industry. Our AI brings restaurants into the digital age to solve everyday problems from their non-digital world.
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    SoundHound

    SoundHound

    SoundHound

    We believe every brand should have a voice and every person should be able to interact naturally with the products around them, by simply talking. At SoundHound Inc., we’re working together with our strategic partners to build a more accessible and connected world. We build custom voice assistants for companies wanting to keep their brand, users, and data. Built on the foundation of proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies, the Houndify platform provides conversational intelligence unmatched by others in the industry. Houndify everything! Voice-enable the world with conversational intelligence. Create a voice AI platform that exceeds human capabilities and brings value and delight via an ecosystem of billions of products enhanced by innovation and monetization opportunities. Headquartered in the heart of Silicon Valley, we are a global company with 9 offices in key markets and teams in 16 countries.
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    Wluper

    Wluper

    Wluper

    Wluper is an advanced voice-based conversational AI platform that allows workforces to leverage advanced natural language capabilities to create meaningful experiences. With a layer of unique language understanding skills, you can create and calibrate the workforce experience within your industry or sector, strengthen your position and empower your staff with an innovative solution that scales.
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    VOIQ

    VOIQ

    VOIQ

    Conversational VoiceBots for Websites & Calls. Our AI Voice suite empowers companies to use AI VoiceBots on their website and over the phone channel to connect, qualify and engage their leads & customers through highly-personalized, human-like voice conversations. Have personal conversations at scale. VoiceBots carry out high-touch, intelligent calls to your customers and leads that are interested in receiving more information from you. Increase the power of your Sales, Marketing, Logistics and Customer Support teams to provide a high-touch, delightful experience for your customers and leads. VoiceBots are a great way to both start and continue voice conversations with your leads and customers in an automated way. Qualify your website visitors, live transferring high-level prospects to your Sales team. Schedule demos or meetings with interested leads onto your sales reps' calendars. Navigate or search for information on your website using voice commands.
    Starting Price: $150 per month
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    Spitch

    Spitch

    Spitch

    Our products and solutions operate in omnichannel mode (voice and text, including chat, videoconferencing and social networks) and automate both customer support and employee support services. Improve customer experience. Make sure customer voices are heard with no waiting time in line and navigating complex menus. Analyze 100% of conversations to extract valuable evidence for sales optimization. Digitalization and automation of routine processes through voice and text self-services bring measurable cost reductions from the start. Our differentiators are fast solutions delivery, out-of-the-box products, and advanced toolsets, which allow quick tuning and further development either by Spitch or customers/partners themselves. Omnichannel virtual assistants allow handling voice and text queries addressing the entire spectrum of tasks from precise intent recognition to fully automatic end-to-end processing of standard customer requests in natural language.
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    Satisfaction.AI
    Eliminate repetitive work and free teams to focus on high-value tasks that increase employee satisfaction and boost productivity. Replace wait times with a 24/7 customer service system that supports agents in their workflows. Update outdated systems with engaging, intelligent, proactive conversational AI that transform conversations into conversions. Automatically switch between text, voice, email, and more to converse on the channel that best serves your customers. With our plug-and-play solutions, you can deploy chatbots and voicebots in a matter of hours. No code required. Our team has over a decade of experience creating reliable solutions that harness the latest advances in conversational AI. You can use your data or create bots using our industry-specific templates for retail, banking, healthcare, and more. Measure the performance of your bots in real time using an intuitive interface that tracks conversations across all your channels.
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    Engagely.ai

    Engagely.ai

    Engagely.ai

    73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology.
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    Dydu

    Dydu

    Dydu

    The most advanced software to implement a true conversational strategy. Our clients are convinced and involved, no need for programming skills when using our software. Intuitive and easy to access, we leave it in the hands of users to effortlessly create and manage their bots. The product of a decade of artificial intelligence research, our software allows you to create and manage your bot in the simplest way possible thanks to a user-intuitive interface. Its algorithm for natural language processing creates a fluid and natural conversation with users. All our bots are GDPR compliant. Our chatbot building platform is available in a self-service mode which allows you to independently create your chatbot from start to finish, without coding! Once your bot has been created, you can integrate it into your website or app, and manage it thanks to our intuitive bot management system.
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    Replicant

    Replicant

    Replicant

    With the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before.
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    Chatlayer

    Chatlayer

    Chatlayer

    Personally and effortlessly service your customers with our smart conversational AI solutions. Build your bot in one language and make it understand 100+ languages with just one button click. We are a no-coding platform. Business users can create and manage bots without any coding skills needed. Talk to customers on Facebook messenger, WhatsApp, Google Assistant, Amazon Alexa & more. Our clever AI gives you detailed insights into your conversations and provides tips on how to improve them. Powered by our AI technology, the myBo bot helps customers of Belfius Insurance claims, freeing up time for human agents to handle the more complex cases. Build your own voice or chatbot with our 30-day free trial account. It’s easy, no IT skills needed. But don’t just take our word for it, try it out yourself for free. Chatlayer is not just a conversational platform, it’s also a partnership ecosystem! Get the most out of our tools thanks to our network of trusted partners.
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    CallFluent

    CallFluent

    CallFluent

    We use realistic voices that create genuine connections with your customers resulting in better business outcomes. 97% of your customers won’t even tell they’re talking with an artificial intelligence-powered robot. Over 30 neural AI voices that replicate human emotions. Real-time call history, recordings & transcribes. 24/7 inbound & outbound automated call management. Accurate messages for perfect conversations. 3000+ options to integrate it into your existing workflow. From sales to customer service, AI voice agents are the most efficient & cost-effective way to manage calls. The smartest most cost-effective solution for your business. Sales teams often struggle to contact all their leads promptly. Using a voice agent you can now automate outbound calls for sales teams & close clients during phone calls. Never miss a sales opportunity with 24/7 automated lead outreach. Increase conversion rates by ensuring timely and consistent follow-up with every lead.
    Starting Price: $47 per month
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    Scotty

    Scotty

    Scotty Technologies

    The intelligent virtual agent for automated in- and outbound voice and chat conversations with your target audience. One platform for voice and text based business process automation available 24/7 and in any language. One platform to seamlessly handle all your conversation-driven business processes from start to finish. Scotty comes as a managed service and pay-per-use model with no upfront investments. Scotty builds relevant and contextual customers journeys with your existing data and returns realtime insights. Say goodbye to waiting in line! Scotty handles both from start to finish in- and outbound phone calls. Scales from 1 to millions of calls, chats and emails on the same platform. No license fees or monthly instalments for the platform and only pay for the contacts you use. Scotty offers easy and efficient integration to seamlessly connect your existing platforms and your teams.
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    R Systems

    R Systems

    R Systems

    R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.
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    Rep AI
    Rep AI combines the latest in behavioral AI (built in-house) & conversational AI (from ChatGPT) to deliver personalized shopping experiences to everyone. A conversational shopping assistant powered by ChatGPT. Rep handles the entire shopping experience right in the chat — even checkout. Every conversation is contextual and focused — like it should be. AI constantly scans your website so it’s always updated — let AI do the heavy-lifting. Our AI answers all product-related questions in a conversational way. It even understands idioms and slang. Includes multi-language support, contextual conversations, and an AI built to serve 24/7. We are using a deep learning predictive algorithm to detect visitors that require help in real-time and offer them personalized and hyper-contextual artificial intelligent shopping assistance.
    Starting Price: $79 per month
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    Hatcher

    Hatcher

    Hatcher

    Hatcher is an AI startup enabling eCommerce stores to drive their sales by bettering customer engagement and experience. Build a chat and voice bot for your online store and let customers browse the products in a convenient way and buy them straight from personal assistant 24×7. Give your customers the power to browse, and even buy your products directly through the personal assistant of their choice. When a customer makes a purchase, they can ask you questions to their personal assistant, and get automatic order updates. Create a personal connection with each customer, with all of your communication in one thread. Import products instantly from your BigCommerce, Shopify, WooCommerce, Ebay or Magento shop. No APIs required! Customers can get updates, offers and recommendations personalized just for them. Customers can share products and purchases to their friends through the rich social sharing features. Engage your customers with automated AI natural language responses.
    Starting Price: $25 per month
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    Herbie.ai

    Herbie.ai

    Herbie.ai

    Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.
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    Nuance Mix

    Nuance Mix

    Nuance Communications

    With one tooling platform across the full software development lifecycle, enterprises gain greater control, accelerated development time, and increased business agility. The result is conversational AI that drives business outcomes. Expand from traditional channels and approaches to conversational experiences powered by AI that span all channels and provide superior service. Get to market faster with easy to use tools that work across your teams allowing everyone to collaborate quickly on one project and accelerate initial application development. Tutorials, pre‑built expert design models, and forums help users think like an expert while quickly prototyping applications. Reusing and sharing design flows and coding across multiple channels eliminates the need to redo work. For technology leaders, the pressure is on to deliver unique conversational customer experiences, fast.
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    Bolna

    Bolna

    Bolna

    Seamlessly onboard and scale your entire front desk operations to pick up every call. You do not need to be experienced with prompt engineering. We provide demo agents and templates to help you get started. Additionally, our enterprise plans include hands-on assistance in creating and testing your agents. We have integrations with the most natural AI voices that deliver human-like conversations. You can choose the voice that suits your use case perfectly. We already have integrations with leading CRMs and have a knowledge base where you can add documents. Bolna is the end-to-end open source production-ready framework for quickly building LLM-based voice-driven conversational applications. Automate all your customer conversations by building human-like voice AI agents in minutes. You can design your own functions and use them in Bolna.
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    Voso.ai

    Voso.ai

    Convoso

    Leveraging the latest in conversational AI technology, we help you engage with more leads and activate higher quality conversations. Accelerate sales and lead gen revenue through advanced conversational AI solution. Improve response rates and reach out to more leads. Reduce your CPA by letting Voso.ai handle repetitive conversations. Engage your leads via SMS and voice calls. Voso.ai manages opt-outs and understands when leads ask not to be contacted. Prospects converse as naturally with Voso as they would with another human. Improve motivation, strengthen skills, and lower churn as agents stay focused on rewarding tasks.
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    Alan AI

    Alan AI

    Alan AI

    Alan Studio, a simple but powerful IDE, is tailored to the challenges of voice interface design. Write and test conversational scenarios, maintain dialog versions and publish the results to a sandbox or the production environment. Focus on bigger things and let Alan take care of the rest. Alan captures key data points such as users' utterances, frequency of use and session length to let you see how customers interact with a voice assistant in your app. Leverage this data to understand users' behavior and flows, identify unhandled voice commands and optimize the voice assistant effectiveness. Alan provisions and handles the infrastructure required to scale, plan, and maintain voice deployments. To integrate with Alan, you only need to embed a lightweight client SDK in your app. Build a chatbot for your app to answer frequent user questions, handle common requests or just keep human-like conversations with your customers.
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    Zaion

    Zaion

    Zaion

    Zaion automates high volumes of calls and assists advisors on a daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher value-added tasks, better availability for the customer, versatile and cross-functional, and increased employee satisfaction and lower staff turnover. Voice-signal analysis which can detect tone, emotions, and gender. Security, data protection, and GDPR compliance. Thanks to its intuitive interface, the Botcenter® is an integrated supervision and activity-management tool that revolutionizes the analysis of conversations in real time. The callbot is a software program capable of understanding customer intentions in natural language and providing a precise response according to the context. In the course of time and through machine learning, bots become more intelligent and efficient. It has the most advanced cognitive capabilities on the market with models developed for every industry and thus allows the automation of many use cases.
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    Datch

    Datch

    Datch

    Datch is leading digital transformation for the mining, manufacturing, energy, and utility industries. Using a specialized voice AI, work can be issued, organized, and completed simply by talking through the job. Datch uses a highly adaptable artificial intelligence (AI) and natural language processing (NLP) engine to allow field employees to complete workflows and capture field observations in real-time using voice. Datch accurately structures spoken words, numbers, and complex asset IDs into a machine-readable format directly into your company databases, ready for analysis and insights. Capture information without internet connectivity. Auto-sync when back online. Pull information from 3rd party system to use offline. Draft processes and notes. Quick and easy way to capture knowledge. Talk however you want, whenever you want. Record information in real-time. Playback audio, and timeline of events.
    Starting Price: Free
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    nmodes

    nmodes

    nmodes

    Conversational AI that knows your product and represents your brand. Transform your customer experience with the help of a personal AI that knows your product, your customers, your sales process, and will grow with your business. Ground-breaking AI that is easy to use. Created for non-technical users to launch, build and maintain. Your AI will become your reliable sales rep. It will continue to teach itself the details of your business indefinitely. Conversational AI is the only self-sustainable solution to scale the entire customer engagement process. In today’s brave new automated world, there is an even bigger reliance on remote engagement. This is where nmodes AI comes in.
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    EasyVoice

    EasyVoice

    EasyVoice

    Voice assisted applications empower business to stream from the cloud to any Alexa-enabled device. Our Alexa Developer team makes it possible for your business to be accessible through the spoken word. With one simple word, a target audience of millions has instant access to your products and services. Customer engagement with voice assistance by certified alexa developers. Easy Voice develops B2B and B2C voice solutions that interact with Alexa voice services (Alexa apps and skills). We provide a complete alexa developer solution for connecting people through Amazon Echo or other Alexa-enabled devices. The Alexa Skill and Dash Button Platform is the first solution to empower organizations to manage customer engagement with voice on a single solution. Easily integrates with existing front and back office solutions. We develop the world's leading voice assistant applications, skills, and apps.
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    Nuacem

    Nuacem

    Nuacem AI

    Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels. With our Intelligent CX technology solutions, enterprises can deliver an exceptional conversational experience to customers & automate business communications. We are experts in creating a better customer experience for any enterprise via Conversational AI. Our customers benefit from a unique combination of in-depth AI knowledge and extensive experience in customer engagement, support, and experience for business applications. Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability.
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    Automate365

    Automate365

    gnani.ai

    Gnani.ai's AI-powered virtual assistant is a robust, scalable platform designed to significantly enhance customer experience while reducing operational costs. The solution offers a low-code/no-code platform with over 100 pre-built workflows, allowing businesses to go live in less than a week. It supports 40+ languages, delivers zero wait times, and boasts a 70% reduction in operating expenses. The platform's advanced natural language understanding (NLU) capabilities enable it to handle multi-intent and multi-entity queries with over 90% accuracy. It also features continuous unsupervised learning, ensuring that the virtual assistant improves over time.
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    Blutag

    Blutag

    Blutag

    Easily let customers order and re-order products using voice. Increase sales by letting customers ask for coupons and deals. Increase customer engagement by providing product search/personalized recommendations from your brand. Easily let customers find the nearest store. Inform customers of events at their local store. Match customers to more products through simple voice searches and increase impulse purchases by reducing friction. Customers receive personalized recommendations using AI so they see products relevant to their taste and need. Voice based apps can be built and made live quickly. Modify templates as needed and add new voice interactions. We handle the backend and infrastructure on commercial cloud servers. Centralized service to manage apps for various voice enabled platforms.
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    Smartly.AI

    Smartly.AI

    Smartly.AI

    Why choose between artificial intelligence and human intelligence? The Smartly.AI software platform allows you to create, deploy and supervise chatbots that help your teams to deal more effectively with each digital interaction of your customers. Today everyone wants to be able to get an answer to their question quickly and easily. It becomes essential to provide qualitative answers in ever shorter timeframes. At the crossroads of digital and conversation, the chatbot offers an ideal answer to the most demanding customers. Smartly.ai is an intuitive and powerful SaaS platform that allows you to design, deploy and supervise your chatbots on different channels. With Smartly.ai, you do not have to be a machine learning genius to create a chatbot. You can simply provide your questions / answers and our bot platform takes care of the rest. Our customers prefer Smartly.ai because this solution has been designed for professional profiles above all.
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    Sagicc

    Sagicc

    Sagicc

    Create a close relationship with your customers through the different channels and devices that They use to communicate with your company, and let them live the same incredible experience through all of them. Manage all calls, chats, emails and messages from your company's service channels in a single interface. Successfully integrate telephony, CRM, ERP and other information systems of your company to provide complete attention. Provide automated experiences to your clients through multiple channels using our chat-bots and voice-bots. Manage all the communication channels of your company and turn each interaction into a success story.
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    Yellow.ai

    Yellow.ai

    Bitonic Technology Labs

    Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.