Audience

Companies looking for a platform to revolutionize customer service using AI

About Parloa

AI is disrupting customer service now & forever – with our AI platform you enter a new generation of contact centers. We provide an AI contact center platform where people and AI join forces to shape customer service of the next decade. Parloa orchestrates and tailors the best AI components, so you get up to 15% better results out of the box. The most common use cases are ready to use, with no extra effort on your end. Enable your business units to have easy access to all the AI technologies they need, without IT dependency. Simply drag & drop your automation processes and control the AI without a line of code. Our technical infrastructure ensures full control over all aspects of a call and chat – with unparalleled automation quality.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Parloa
Founded: 2018
Germany
www.parloa.com

Videos and Screen Captures

Parloa Screenshot 1
Parloa Screenshot 1 Parloa Screenshot 2
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Product Details

Platforms Supported
SaaS
Training
Documentation
Webinars
Videos
Support
Phone Support
Online

Parloa Frequently Asked Questions

Q: What kinds of users and organization types does Parloa work with?
Q: What languages does Parloa support in their product?
Q: What kind of support options does Parloa offer?
Q: What type of training does Parloa provide?

Parloa Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database
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