Audience
Businesses and public-sector organizations with customer-facing teams that collect payments or handle sensitive information through contact centers, digital channels, or conversational AI.
About PCI Pal
PCI Pal is cloud software for securing payments and sensitive information during customer interactions handled by contact centers, digital channels, and conversational AI. It lets customers enter payment details through keypad or speech capture and secure digital payment links, while helping agents avoid exposure to card data. The platform also supports customer authentication and protection of sensitive information across assisted and automated journeys. Organizations can connect it with existing communications and payment systems, so payment service providers continue processing transactions while PCI Pal helps protect the interaction. It is designed for businesses and public-sector organizations whose customer-facing teams collect payments or sensitive data by voice, chat, or other digital channels.
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Company Information
PCI Pal
Founded: 1999
United Kingdom
www.pcipal.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
PCI Pal Frequently Asked Questions
Q: What kinds of users and organization types does PCI Pal work with?
PCI Pal works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does PCI Pal support in their product?
PCI Pal supports these languages: English.
Q: What kind of support options does PCI Pal offer?
PCI Pal offers support via online.
Q: What other applications or services does PCI Pal integrate with?
PCI Pal integrates with: Amazon Connect, 8x8 Contact Center, Vonage Contact Center, Five9, Genesys Cloud CX, NiCE CXone Mpower, Talkdesk, and Zoom Contact Center.
Q: Does PCI Pal have an API?
Yes, PCI Pal has an API.
Q: What type of training does PCI Pal provide?
PCI Pal provides training in the form of documentation.