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About

PCI Pal is cloud software for securing payments and sensitive information during customer interactions handled by contact centers, digital channels, and conversational AI. It lets customers enter payment details through keypad or speech capture and secure digital payment links, while helping agents avoid exposure to card data. The platform also supports customer authentication and protection of sensitive information across assisted and automated journeys. Organizations can connect it with existing communications and payment systems, so payment service providers continue processing transactions while PCI Pal helps protect the interaction. It is designed for businesses and public-sector organizations whose customer-facing teams collect payments or sensitive data by voice, chat, or other digital channels.

About

Paytia is a secure payment platform built for organizations that take card payments over the phone and other customer channels without exposing sensitive card data to agents or business systems. Customers enter card details using their own phone keypad while DTMF masking replaces the tones with a flat signal in real time, so agents never hear or see the digits and call recordings remain free of card information. Payments are routed directly through the business’s existing gateway, including providers such as Stripe, Braintree, Authorize.net, Adyen, and Worldpay, allowing organizations to keep their current merchant setup. It supports agent-assisted phone payments, IVR self-service, outbound collections, mobile and Zoom payments, as well as payment links through SMS, email, chat, WhatsApp, Messenger, and customized web checkout. It also supports recurring billing, ACH, FedNow, RTP, bank account capture, merchant services, and secure capture of sensitive data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and public-sector organizations with customer-facing teams that collect payments or handle sensitive information through contact centers, digital channels, or conversational AI.

Audience

Contact centers and regulated businesses needing a tool to collect phone and digital payments without exposing card data to agents, recordings, or internal systems

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$11.10 per month
Secure Virtual Terminal is sold on a per user per month basis. Packages can be billed annually or billed monthly.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

PCI Pal
Founded: 1999
United Kingdom
www.pcipal.com

Company Information

Paytia
Founded: 2016
United Kingdom
www.paytia.com

Alternatives

Alternatives

SmartSIP

SmartSIP

IntraNext Systems
eCom Merchant Solutions (eCMS)

eCom Merchant Solutions (eCMS)

eCom Merchant Solutions

Categories

Embedded Payments Supported
Payment Processing Supported
PCI Compliance Supported

Categories

Payment Processing Supported

Integrations

3CX Not Supported
8x8 Contact Center Supported
Aircall Not Supported
Amazon Connect Supported
Braintree Not Supported
Cybersource Not Supported
Facebook Messenger Not Supported
Five9 Supported
Genesys Cloud CX Supported
Global Payments Not Supported
NiCE CXone Mpower Supported
Opayo Not Supported
PayPal Not Supported
Stripe Not Supported
Talkdesk Supported
Vonage Contact Center Supported
WhatsApp Not Supported
Worldpay Not Supported
Zoom Not Supported
Zoom Contact Center Supported

Integrations

3CX Supported
8x8 Contact Center Not Supported
Aircall Supported
Amazon Connect Not Supported
Braintree Supported
Cybersource Supported
Facebook Messenger Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Global Payments Supported
NiCE CXone Mpower Not Supported
Opayo Supported
PayPal Supported
Stripe Supported
Talkdesk Not Supported
Vonage Contact Center Not Supported
WhatsApp Supported
Worldpay Supported
Zoom Supported
Zoom Contact Center Not Supported
Claim PCI Pal and update features and information
Claim PCI Pal and update features and information
Claim Paytia and update features and information
Claim Paytia and update features and information