Audience
Contact centers, enterprises, service providers, cloud service providers, and financial services organizations
About Oreka TR
OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe.
Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track.
Pricing
Integrations
Company Information
Product Details
Oreka TR Frequently Asked Questions
Oreka TR Product Features
Call Recording
Call Tracking
Customer Service
Speech Analytics
Oreka TR Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Call Recording Platform" Posted 2021-07-27
Pros: Ease of configuration, accurate documentation, out of the box support for SIPREC, easy provisioning process & good support.
Cons: Minor issue locating the correct SIPRC configuration to match SBC setup.
Overall: Excellent discovery of powerful Linux based recording platform that supports SIPREC out of the box.
Read More...