Audience

Companies of all sizes

About OMBEA Insights

Imagine having your own super-clever assistant; tirelessly monitoring all the feedback, motivating your staff and reporting back only the most relevant action points for your attention. The state-of-the-art algorithms find the hidden pain-points for you. All discoveries are neatly summarized and presented back as prioritized to-do lists. Smart alerts will let you know if something needs your attention right away. Everything to make you act smarter than your competition. Sit back and enjoy the fact that someone is always monitoring the people that matter. We’ve wrapped up all their feedback as a single KPI that tells you and your colleagues what to react to, where, and when. Now it’s easier to discuss and share insights than ever before. Do you believe this requires consultancies, installation or a new infrastructure? Think again! OMBEA Insights is hassle-free for all company sizes and everyone can use the humanized insights. You’re up and running in minutes.

Pricing

Starting Price:
$35 per month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

OMBEA
Founded: 2011
Sweden
www.ombea.com

Videos and Screen Captures

OMBEA Insights Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

OMBEA Insights Frequently Asked Questions

Q: What kinds of users and organization types does OMBEA Insights work with?
Q: What languages does OMBEA Insights support in their product?
Q: What kind of support options does OMBEA Insights offer?
Q: What type of training does OMBEA Insights provide?
Q: How much does OMBEA Insights cost?

OMBEA Insights Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Complaint Management

Feedback Management
Issue Tracking
Quality Assurance Management
Survey Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Forms Management
Routing
Self Service Portal
Social Media Monitoring

Customer Engagement

Analytics
Feedback Collection
Churn Management
Communication Management
Community Management
Content Syndication
Gamification
Live Chat
Video Content

Customer Experience

Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Action Management
Customer Segmentation
Knowledge Management
Sentiment Analysis
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting
Complaint Monitoring

Employee Engagement

Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Health & Wellness Programs

Experience Management

Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Action Management
Customer Segmentation
Knowledge Management
Sentiment Analysis
Text Analysis
Trend Analysis

Performance Management

Custom Rating Scales
Self Service Portal
Self-Appraisals
360 Degree Feedback
Compensation Management
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Skills Assessments
Weighted Performance Measures

Talent Management

Onboarding
Performance Appraisal
Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Recruiting Management
Succession Planning
Training Management