Bitrix24
Bitrix24 replaces a fragmented app stack with a single workspace combining CRM, project management, and collaboration tools. Trusted by 15 million companies, Bitrix24 brings all business operations into one central hub.
The CRM manages lead tracking, automated pipelines, and an omnichannel contact center. For daily teamwork, Bitrix24 provides chats, HD video calls, shared calendars, corporate mail, and document co-editing, alongside Kanban boards and Gantt charts to track project dependencies.
CoPilot AI assistant is embedded throughout the platform and serves as a secure assistant that handles routine writing, summarizes long client conversations, creates tasks from notes, and helps teams work faster.
A generous free plan supports unlimited users. For growth, flat-rate pricing charges one fixed fee for the entire company, eliminating per-user costs. The mobile app gives remote access, while the self-hosted edition deploys on private servers with open source-code access.
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Zadarma
Powerful Cloud Telephony for Global Businesses
Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface.
Key features:
- Virtual phone numbers in 110+ countries
- Free cloud PBX with IVR, call routing, and analytics
- Integration with CRMs: HubSpot, Zoho, Bitrix24, and more
- AI Voice Agent and AI-speech recognition and analytics
- Apps for desktop, mobile, and browser-based calling
- AI-powered voice agents and call tracking
- Full control via web interface and API
Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.
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Track it Forward
The affordable volunteer time tracking solution for nonprofits, schools, universities, and other types of organizations.
Volunteers can have access to their own dashboard to view and export their hours, how much of their goal they've achieved, and sign up for events.
This allows the organizer or administrator to focus on rewarding those who have hit their requirement, creating/inviting others to events, running reports, and verifying hours submitted.
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Admin24
Advantages of Admin24 - Service Desk:
- integration with social networks and instant messengers - communication with clients in Telegram, WhatsApp, VKontakte and Odnoklassniki;
- integration with Bitrix24 - working with applications in the familiar interface of the corporate system;
- customer accounting and client portal - history of applications and access to clients;
- automation of support - processing requests and sending notifications to customers faster;
- reports and SLA - analysis of work quality and provision of the required level of service;
- multi-channel support - receiving requests via social networks, email and web form.
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