Audience
Businesses and companies seeking a solution to manage calls, leads, and SMS campaigns
About Neotel
With Neotel you can add the CRM module to your Neotel PBX. Telemarketing, customer service tools for contact center as the predictive dialer. Neotel’s virtual PBX has linked 100% of the power of its virtual PBX with the services offered by cell phones so that you can fully benefit from all the advantages offered by this linkage. Call internally at zero cost without limits forever, since they would be between extensions of both landlines and mobiles. In addition, they also benefit from the bonuses contracted from mobile extensions. Finally, with a single bill, you can easily control your fixed and mobile costs. The call center room coordinator will be able to visualize at a glance the status of all his teleoperators, knowing in which status they are, and being able to perform online actions, such as conference supervision, etc. The coordinator will load the database and the system automatically makes the call when it is connected it transfers it to the teleoperator.
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Dialfire
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Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation.
Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out
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Pricing
Starting Price:
€12 per month
Integrations
No integrations listed.
Company Information
Neotel 2000
Founded: 2000
Spain
www.neotel2000.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Neotel Product Features
Auto Dialer
Call Center Management
Call Recording
Call Scripting
Call Reporting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
CRM
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Calendar/Reminder System
Lead Scoring
Call Center
Call Logging
Call Recording
Call Scripting
Database
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Queue Management
Blended Call Center
Campaign Management
Escalation Management
Manual Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Call Recording
Scheduled Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Screen Activity Recording
Video Call Recording
IVR
Call Logging
Call Recording
Call Routing
Call Center
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Recording
Callback Scheduling
Contact Management
Call Monitoring
Call Results
Call Transfer
Campaign Specific Caller ID
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
