Alternatives to NEXT

Compare NEXT alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to NEXT in 2024. Compare features, ratings, user reviews, pricing, and more from NEXT competitors and alternatives in order to make an informed decision for your business.

  • 1
    Discuss.io

    Discuss.io

    Discuss.io

    Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.
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    Usersnap

    Usersnap

    Usersnap

    Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
    Starting Price: $69.00/month
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    Zinklar

    Zinklar

    Zinklar

    The only automated SaaS platform that allows enterprises to interact with consumers anytime, anywhere and get unique insights on behaviour and attitudes due to its proximity to consumption. Consumers are constantly online. They’ll provide you with real-time insights that you need whenever you need them through their mobile phones. This enables you to be closer to the consumer moment of truth as never before. Combine external and internal data for a complete view of the consumer and your database. Gain essential insights for your business to compare and analyze how perception differs between consumers and clients. Gain insights and analyse them in real time. Our DIY platform, CRM capabilities and API integration with the best international market research panels, allows you to bring the consumer back into the heart of your decision making.
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    Remesh

    Remesh

    Remesh

    Launch a live conversation with hundreds of people at once. Understand what your audience is saying in real-time using AI to organize and analyze the responses. Make confident business decisions with faster, richer insights. Mitigate risk and make better decisions by gaining fast, actionable insights and reducing bias while incorporating the customer voice throughout the innovation process, empowering you to make research-driven decisions three times faster. Save resources by democratizing insights in live, flexible conversations with up to 1,000 people at the same time, rather than doing follow-up surveys and focus groups. Reduce time by more than 50+ hours of work, so you can focus efforts on storytelling and crafting a narrative from data. Customers across many industries use Remesh to better understand their audience, enabling them to make better products, companies, and governments.
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    UserLeap

    UserLeap

    UserLeap

    Hit your signup onboarding, signup, and product retention goals with real-time survey insights. UserLeap is a microsurvey platform that continuously identifies opportunities to build better product experiences. Gain clarity into customer needs and grow faster. UserLeap powers the world’s leading companies with real-time survey insights. Make customer-informed decisions at every step of the feature development lifecycle. From preparing your product roadmap to each deploy, learn as fast as you iterate and move forward with confidence. Surface insights across the customer journey to keep pace with product development and provide real-time insights for your entire organization. You've sparked users' interest, now show them what your product can do. Remove obstacles and show value quickly to successfully onboard more users. Give visitors confidence and motivate them to sign up from your marketing site or homepage. Your customer experience is only just beginning.
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    Feedback Loop

    Feedback Loop

    Feedback Loop

    The Agile Research Platform for Rapid Consumer Feedback. Fast, easy, reliable consumer insight for product managers and researchers alike. Fortune 500 companies trust Feedback Loop to bring the voice of the consumer into critical market decisions. With a turnkey platform that gathers consumer feedback in days, not months. Creating a feedback loop with your consumers is as easy as one, two, three. Select from pre-vetted and custom templates, upload a script, or request expert research guidance on-demand. Select an audience from your team library or create a new audience based on demographic and behavioral criteria. Include charts, text responses, videos, sentiments, and machine learning-generated insights. A research approach that provides directional feedback early and often. We’ll source your target customers from a quality audience pool of millions. Just select the demographics and behaviors you want, and Feedback Loop does the rest.
    Starting Price: $1,500 per month
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    Suzy

    Suzy

    Suzy

    Put the voice of the consumer at your fingertips. In the time it takes to read this, you could have trusted insights from screened and verified consumers. Suzy is a real-time market research platform. Whether you’re a novice or an expert researcher, Suzy helps you make better, faster, more data-driven decisions. Our platform combines advanced research tools with the highest quality audience to deliver trusted insights in minutes. Suzy is powered by its own network of screened and verified consumers. We don’t use 3rd parties to buy responses like everyone else. Which means you get answers in minutes without sacrificing quality. Whether you want a DIY solution or need more dedicated support, Suzy is simple and easy to use — and our experienced customer success team always has your back with the support you need to succeed.
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    Great Question

    Great Question

    Great Question

    Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.
    Starting Price: $49 per month
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    UserLook

    UserLook

    UserLook

    Watch people talk honestly about your mobile app or website while they use it. Make confident decisions by understanding the WHY behind your metrics to improve conversions, usability, UX and retention. Skip the headaches around user recruiting and testing logistics. Simply enter your mobile app, website or prototype URL to get insights on-demand or auto-delivered monthly. Inspire and align your team simply by sharing a test results link. Learn from real user stories that go beyond the blind-spots & biases of surveys, analytics and improper research.
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    20|20 Research

    20|20 Research

    20|20 Research

    Approaches that deliver the insights you need. 20|20 is not your average research firm. With a unique suite of in-house solutions and approaches designed by our expert team, we make it smarter, faster and easier to get the impactful insights and meaningful consumer stories you need. Smarter, faster, easier - our mantra when it comes to research. 20|20 Research, part of the Schlesinger Group, is the leading expert and innovator in qualitative market research. With 30+ years of experience, 20|20 has developed methods and tools used worldwide for qualitative and hybrid research studies, offering the most unique combination of in-house research services and proprietary technology in the industry. Driven by the notion that research doesn’t have to feel complicated, our accessible, optimized solutions deliver the right insights at the right time, allowing decision-makers to move forward and drive growth with confidence.
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    Optimal Workshop

    Optimal Workshop

    Optimal Workshop

    Put people at the heart of your decisions. Understand what matters most with our user research platform — transform insights into action, and make decisions with confidence. Discover how people conceptualize, group and label ideas with OptimalSort so you can confidently and easily optimize your content structure. Whether you’re building a new website or improving the structure of your current one, Treejack provides you with the user insights you need to build a site structure that works for the people using it. Get feedback on your designs fast. Chalkmark lets you test design prototypes with users quickly and easily — meaning faster iterations, feedback, and turnaround. Understand your customers and answer those burning questions, find the right people for your studies, and learn from your results with Questions. Capture all your research notes, usability tests and observations collaboratively in Reframer to have a single source of truth.
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    UserZoom

    UserZoom

    UserZoom

    UserZoom (now part of UserTesting), empowers Design, Research, Product, and Marketing teams to create digital experiences their customers love. Whether you need to inform quick design iterations or democratize UX research across global teams, UserZoom’s products and services can help you quickly get the insights you need to make more confident decisions.
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    Contextmapp

    Contextmapp

    Contextmapp

    Set up your own diary study project in no time and invite your users to participate. Get customer insights, speed up your innovation process, find the perfect fit and deliver increased value to your customers. Contextmapp is an innovative research tool with an app for participants and a state-of-the-art dashboard for researchers. Collect feedback, qualitative insights, photos, videos, quotes and scores. High response rates with different invitation options. No monthly fees, only pay for credits per participating participant. Want to know what your users think & do – right in the moment? Contextmapp allows you to discover what people think and feel about your products, services, locations and brand, in real time. You use a dashboard, they use the Contextmapp app, available in Playstore and Appstore. Customer research has never been easier and more powerful – be a research master, share your insights, boost collaboration in your organization and aim for the best insights.
    Starting Price: €29 per credit, no monthly fee
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    UserStudy

    UserStudy

    UserStudy

    Empower your teams to make informed decisions with real insights from real people. Truly get to know your users by talking with them 1:1 without the hassle of doing recruitment yourself. Message delivery is everything. Test how well your words resonate with your audience. Make your product stand out among the crowd by testing user experience against the competition. Deep segmentation allows you to select users and professionals that align to your target audience. Begin recruiting participants in less than 24 hours. Generate key insights, collaborate seamlessly, create higlights, and systematically store data in one place. Truly get to know your users by communicating and conducting research directly with individual participants. Whether you are a marketer, content creator, or customer service representative you can gain insight into what, how, when, and where your audience or customers want your product.
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    Colors AI

    Colors AI

    Colors AI

    Automatically gather, consolidate, and categorize customer feedback to prioritize product development. An average tech company handles more than 50 customer segments at any time. We categorize their feedback, identify distinct cohorts, and measure potential impact against business metrics. Figure out what your customers actually want before they leave. Never wait for a reply from your CS team again. Focus on feedback from users that matter, and skip the ones that are more noise than clarity. We're changing how companies measure impact from conversational data. Uncover truly crucial insights while letting go of missed opportunities. Our AI will process every single conversation to find not just the low-hanging fruit, but the correct ones. Build what actually drives customers to purchase, and then build what gets them to stay. Keep all your stakeholders well-informed of why you're cutting them out of the loop.
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    weseethrough

    weseethrough

    weseethrough

    Our observation methods ensure your customers are comfortable and natural while interacting with brands. Our researchers specialize in video. And our analytics platform means we won’t miss a thing. We will deliver your data in an actionable format, ensuring optimal results for your brand. We use market leading devices to ensure maximum comfort, ease and quality for both the agencies and consumers. We capture consumers in their natural environments to ensure genuine insights. We use wearables, such as Go Pros, fixed cameras, eye trackers and more. Translate, subtitle, tag by theme, behaviours and sentiment. Create showreels to bring your presentations to life with video evidence and compelling stories. We store all your footage so you don’t have to. Simply access it as and when you need. We can store, analyse and subtitle existing vox pops and free form video responses, meaning you can search by themes to understand consumers better.
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    PickFu

    PickFu

    PickFu

    PickFu is a consumer insights platform for businesses and entrepreneurs who want to optimize their products and creative assets for maximum market appeal. Poll a built-in panel of global consumers to gather feedback on your product packaging, app icon, book cover design, website copy, and everything in between – so you can launch the version that wins more customers. Unlike traditional survey tools or generalized A/B testing platforms, PickFu specializes in providing same-day, actionable feedback from your specific consumer demographic, empowering you to make data-driven business decisions.
    Starting Price: $9 per month
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    WebMaxy Analyzer
    Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.
    Starting Price: $33/month
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    Usermind

    Usermind

    Qualtrics XM

    Today, we’re excited to share that we have acquired Usermind, a next-generation experience orchestration platform. Usermind captures and analyzes contextual data at every touchpoint of the customer journey, from website visits and support calls to purchase history and communications preferences, enabling companies to deliver highly personalized experiences across any channel and reduce points of friction in real time. The result is accelerated customer acquisition, and higher retention, engagement, and customer lifetime value. Our research shows that more than 60% of consumers are likely to switch brands after just a single poor experience. This means that organizations only have one chance to get the experience right. In a world where switching costs have never been lower, customers have already moved on by the time you notice they’re gone. Instead of fixing broken experiences after they happen, companies need a way to manage them in real time.
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    Loop11

    Loop11

    Loop11

    Set real-world tasks and measure the success of your product against real customer intent. Design your own tasks and questions and focus on the details that matter to you. You can collect insights from hundreds of users, or just a few: the choice is yours. Record video and audio of your users, so you see and hear their exact experience with your product. Loop11 allows for moderated and unmoderated user testing. You need to understand your customer’s experience wherever they use your product. Loop11 makes it easy to test on different devices so you capture the full user experience. Loop11 puts the focus on your research rather than study logistics. Test prototypes, live websites and competitors without the need to add code to the product. Build better experiences and make more informed decisions by putting the customer at the center of your business.
    Starting Price: $179 per month
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    User Insights

    User Insights

    User Insights

    User Insights is the easiest way to understand what your customers think about your website. Get ideas for improvements, address friction points, and improve conversions and so much more. No more guessing or wondering “what if?” Be confident in your decisions and improve your website with real user feedback. It's really hard to build a user centric product without talking to users, so we make it easy. All we need is a link. We’ll send that link out to our panel of testers or you can share it yourself to your own. Our competitors think you should pay more for additional features. That's crazy. You get all of our features for every test. Additionally, we're not sure why you'd ever need a subscription for user testing, so we don't have one. We ask testers to spend at least 5 minutes on your site. Our competitors prefer 20+ minutes. We think if it's worth finding, you'll see it within 5. And besides, users who spend 20+ minutes on your site aren't the ones you're struggling to understand.
    Starting Price: $20 per user tests
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    Producter

    Producter

    Producter

    Producter is an all-in-one product management tool to collect customer feedback, manage tasks, track roadmap and share updates for product companies. We're providing a shared place for tech and non-tech teams to make product management more visible.** As working habits changed during the pandemic, product teams became scattered. Back-to-back alignment meetings with customer-facing teams, slack notifications, and endless follow-ups consume a lot of time and energy. So **Producter both helps product and customer-facing teams to make informed decisions backed by customer feedback.** With just one-click you can link high-value customer feedback with tasks. So Producter informs your customers on their feedback status. Your customers will know that their feedback is taken care of by the automated notifications from Producter. All teams can create their roadmap and make them visible for other teammates, and customers to rally everyone around the product vision.
    Starting Price: $9 per user per month
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    Behavly

    Behavly

    Behavly

    Leverage subtle, science-backed adjustments for enhanced user engagement and higher conversion rates. AI-driven insights that understand your audience's psychology, making every interaction count. Craft compelling copy that converts by addressing customer desires. Behavly analyzes screenshots of your website, examining elements like text, layout, and design. No technical knowledge is required as our recommendations are straightforward and easy to understand. Behavly is designed to assist a wide range of online businesses, from ecommerce to informational websites. Purchase credits, submit your website URL, choose a suggestion type, and we'll begin the analysis process.
    Starting Price: $1.99 per 40 credits
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    dscout

    dscout

    dscout

    Get the in-context data you need to make better, user-centered decisions. A flexible tool built for more than just diary studies. Prototype feedback, competitive analysis, in-the-wild product discovery, field work supplementations, shopalongs. There’s no limit to the methodologies teams harness with Diary. Fieldwork quality insights made affordable and agile. Press “go” on your study, then return to the platform with results waiting. Diary gets you immersive data you can collect at “just the right time,” and review on your own time. Take impactful action items from challenging research questions. dscout findings are built for impact. Harness powerful in-platform analysis tools to tag, filter, and synthesize with ease. Share with your stakeholders and engender empathy with intimate video responses. From launch, to field, to deliverable with ease. Pull out your most articulate participants with our machine-learning-based “expressiveness” feature.
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    Rayfeed

    Rayfeed

    Rayfeed

    Validate and improve your website or prototypes using video feedback from your customers. Tell your users what to do by using prompts in the form of text bubbles. No coding skills required! Send a special link to your testers. We’ll detect who they are and record their video feedback so you can play it back in our app. Improve conversion rates, user retention and customer satisfaction by implementing changes based on user feedback. Watch & hear feedback from customers as they use your product. You'll be able to see where they get stuck and hear their thoughts on your product. Get the insights you’re looking for without breaking a sweat. You can guide your customers as they leave feedback using pre-defined prompts in the form of text bubbles. Access any of your videos for a quick replay, skip to the tasks you’re interested in and share the data with your team. It's all about getting the feedback you need to make informed product and marketing decisions.
    Starting Price: $36 per month
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    VisualEyes

    VisualEyes

    VisualEyes

    VisualEyes simulates eye-tracking studies and preference tests with a 93% accurate predictive technology. Attention maps are the perfect replacement for five seconds tests and eye-tracking studies. The clarity score can also be a great substitute for a quick preference test. Areas of interest quantify attention inside critical elements and enable quick AB tests. Replace time-consuming eye-tracking studies with attention heatmaps and preference testing with our clarity score. VisualEyes makes it easy to generate user insights with the touch of a button. Oh, and all that within your favorite design tools. Building the right digital product is not easy. Increase your KPIs and your developers’ productivity by testing designs before every release. Fewer iterations mean more love from your team and your users. VisualEyes will help you thrive in the attention economy. In the never-ending fight for customers' attention, be sure to use data to stand out from your competitors.
    Starting Price: Free
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    Fullstory

    Fullstory

    Fullstory

    Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data.
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    Merlin

    Merlin

    Merlin

    Merlin conducts customer interviews for you and summarizes responses into insightful and actionable reports. Merlin asks questions and personalized follow-ups based on previous answers to collect deeper insights. Every session is summarized down to the key highlights to save you hours of work each week. Merlin assigns tags to recurring themes and data types to help you see the big picture at a glance. Merlin analyzes interviews in real-time, finding and ranking trends to help you take informed actions. Users can switch between text and Merlin's industry-leading AI voice mode at any time. Merlin effortlessly integrates with connects to the tools your team already uses. Merlin automatically segments your users into key personas. You can slice and dice the data according to those segments
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    GutCheck

    GutCheck

    GutCheck

    To prosper and gain a competitive advantage in today’s rapidly evolving economy, brands need to take an agile approach to market research. However, traditional research firms are too expensive and move too slowly, and DIY tools simply don’t deliver insights at the analytical depth necessary to make decisions with confidence. This is why GutCheck pioneered agile market research more than a decade ago, and why the world’s most innovative and successful brands trust us to inform their growth strategy and most critical business decisions. Our approach to agile uniquely emphasizes both speed and rigor, a combination that allows us to capture deep research insights and offer actionable recommendations at the velocity our clients need to uncover their optimal audience, capitalize on growth opportunities, capture additional market share, and maximize revenue.
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    CMNTY Platform

    CMNTY Platform

    CMNTY Corporation

    CMNTY Platform is a highly intuitive online research platform used by marketers and insights professionals for project-based and continuous insights communities. CMNTY's platform and services include panel recruitment, qual and quant research activities, video focus groups, moderation, AI-powered data analysis and reporting. CMNTY Platform offers a variety of qualitative and quantitative research methods including digital journals, discussion boards, surveys and virtual focus groups combined into a single software platform. CMNTY supports short-term projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360 degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that helps them make better informed decisions.
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    EthOS

    EthOS

    EthOS

    EthOS gives companies a lens into the everyday lives of their customers, consumers, and employees. By seeing how people interact with products and services in real-world situations, companies are able to identify hidden problems, unearth new opportunities, and better understand the needs of their customers. Picture and video-based tasks allow you to be in-the-moment with participants, and live chat functionality helps you derive deeper understanding through real-time probing. Easily analyze and organize participant entries on Ethos’s intuitive dashboard. Out of the box reports, along with automated transcriptions, sentiment, and tone analysis help you uncover themes and insight more efficiently. EthOS is a simple to use DIY tool, but our team of researchers are available to offer a helping hand or take on full-service projects.
    Starting Price: $1500
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    CitizenMe

    CitizenMe

    CitizenMe

    CitizenMe is a global community of ‘Digital Citizens’ who use the CitizenMe app to gather data, surface data-insights about themselves, and to receive hyper-personalised products and services. Citizens happily share their data, on their terms, with the brands they love and with the causes they care about. For businesses this means always-on human data relationships. Hold anonymised, deep-data, conversations with thousands of real consumers in real-time. Provide intimate personalisation that delights customers (rather than creeping them out!), leading to personal empowerment, accelerated business growth, and a positive social impact for your brand. Know with live, in-the-moment surveys. Real humans with verified multi-variate data (we don’t do quick and dirty!), and stunning data visualisations, image galleries and interactive charts. Payment is pay-as-you-go and we’ve now simplified the pricing for you too.
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    UserTribe

    UserTribe

    UserTribe

    We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.
    Starting Price: $150 per year
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    UserX

    UserX

    UserX

    UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.
    Starting Price: $299 per month
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    1Flow

    1Flow

    1Flow

    User insights that will help you turn more people into happy customers. Automagically survey your users while they use your app and browse your website. Collect actionable user insights to understand what your users want and why they churn. Convert more of them into repeat customers. 1Flow empowers anyone on your team to create customized user research surveys in seconds using AI. Simply tell AI about your goal. 1Flow AI generates a fully customized survey based on your needs, and its domain expertise, in under 5 seconds. Build beautiful in-app flows with color and font customization. You can even select from a variety of widget positions and window sizes. Give your users a delightful experience, in a way that feels native to your brand. Trigger any flow to show up at exactly the right moment, based on events and page URL rules. Meet users where they are the most engaged and understand them, fast.
    Starting Price: $200 per month
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    Over the Shoulder

    Over the Shoulder

    Over the Shoulder

    We designed and built the Over the Shoulder platform so that qualitative researchers and insight-seekers can have unprecedented access to their target consumer's daily lives, truths and reality and deliver more powerful consumer insight. Our mission is to help our partners conduct the best smartphone qualitative studies in the industry, and make doing it incredibly easy. Over the Shoulder, a division of 20|20 Research and part of the Schlesinger Group family of companies, is not just another online research platform. It's different because it was designed and built specifically for the smartphone, so you see moments no other research platform can get close to. Plus, paired with 20|20 and Schlesinger Group’s other research solutions, Over the Shoulder helps give you a deeper dive into insights. We offer a full suite of qualitative, quantitative, and recruiting capabilities, all under one roof. Passionate qualitative practitioners designed Over the Shoulder from the ground up.
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    Corus

    Corus

    Corus

    Corus is a complete solution that quickly takes you from custom insights to brilliant reports. Collaborate with your team (or ours!) to design the perfect survey that addresses your insight needs. Field your survey to a targeted audience from our global panel of 130m people (or use your own private audience). Explore your response data with beautiful charts, intuitive crosstabs, and AI-powered significance testing. Publish and share your findings as an interactive digital microsite, or else save your work to PowerPoint with charts in native Excel format.
    Starting Price: $100 per month
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    Ween

    Ween

    Ween

    The AI platform that turns customer qualitative data into actionable insights in minutes instead of weeks. Bring speed and transparency to your research in a centralized insight repository. Stop manual analysis of user feedback to uncover opportunities. Our cutting-edge AI enables you to effortlessly analyze data with a level of accuracy akin to human capabilities, allowing you to swiftly construct your "opportunity solution tree". Empower your research analysis with AI. Our AI is trained on best user research practices and methods. It even helps you spot biased questions and answers. To feed your solution, it is essential to conduct comprehensive research that encompasses user insights. Our AI enables a better understanding of the problem space and empowers your design process. Transform research from a potential bottleneck into a catalyst. Use AI to empower decision-making to deliver products that create value for both your customers and your business.
    Starting Price: €89 per month
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    Emozo

    Emozo

    Emozo Labs

    Emozo’s DIY SaaS Research & Feedback Collection platform uses behavioral and emotional insights to help you drive the right decisions for all digital content. Emozo’s platform helps you go beyond traditional customer data analytics and delve into customers’ hearts and minds to understand the effectiveness and impact of all digital content. You can use Emozo to test the effectiveness of ads, applications, streaming media content, and the likes, on any channel – web, mobile, social media, TV, etc. Emozo’s novel method of combining unconscious (attention and emotion) and stated (survey) responses helps you understand the effectiveness of all digital content very quickly. Emozo leverages AI to enable qualitative research at scale and with speed on customers' devices. Emozo supports iterative design-development processes and offers fully secure data protection for you and your customers.
    Starting Price: $750 per month
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    Rally

    Rally

    Rally

    UX researchers and designers spend hours each week manually sending emails, coordinating calendars, buying gift cards, and updating messy spreadsheets, all just to talk to users. Rally streamlines your research process by automating outreach, scheduling, and incentives. Cut out the tedious manual work of recruiting so you can focus on what matters most: doing meaningful research. Rally brings all of your participants and studies together, lets you know when participants are eligible for new studies, and makes it easy for you to launch your next study with confidence. Set up templates for every type of outreach, then schedule and sequence emails. Screeners with skip logic and auto-qualification to quickly find your best-fit participants. Team scheduling that dynamically updates your availability, and supports moderators and observers. Send incentives that are easy for you to manage and your participants to claim.
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    Voxpopme

    Voxpopme

    Voxpopme

    Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos.
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    Squeaky

    Squeaky

    Squeaky

    Squeaky's future-proof analytics suite lets you capture up to 60% more data than legacy tools by putting customer privacy first. Use context-rich customer data and insights to make better decisions for your business. Analyze and segment your traffic to learn why visitors are converting and how you can help more to succeed. Provide faster, more effective customer support by seeing and hearing your customers' problems first-hand. Squeaky puts data at the heart of how you understand and improve your customer experience. There's no need to sift through hours of recording data, our advanced filtering helps you segment and surface only the most relevant customer recordings. Monitor performance and make informed decisions about your site, using precise and meaningful data. Capture round-the-clock NPS® and sentiment survey data and know your customers are being heard. Use heatmap data to provide the right content and the most effective interfaces for your users.
    Starting Price: $50 per month
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    Sphinx iQ3

    Sphinx iQ3

    Le Sphinx

    Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design).
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    Sleekplan

    Sleekplan

    Sleekplan

    Sleekplan is an all-in-one feedback tool that organizes user requests and brings feature voting boards, roadmaps, changelogs, and satisfaction surveys to your website. Launch a single, centralized place to capture, track, and organize internal and external feedback. Define user attributes and create custom segments to make wise product decisions. Make sure that ideas and suggestions are worth pursuing. Collect feedback and discuss possible solutions. Ditch time-consuming emails and facilitate support using interactive thread-based discussions. Keep the feedback coming without interrupting your end-users. Enable them to quickly share feedback from within your web-based app.
    Starting Price: $15 per month
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    methinks

    methinks

    methinks

    methinks connects you with target customers so that you can ask important questions and learn. Use methinks yourself, or work with us to achieve your research goals, quickly and cost-effectively. methinks is an online research platform allowing product developers, researchers, project managers, and companies the ability to interview and gather valuable insights from real consumers, on-demand. Our platform provides features to video chat, mobile/desktop screen share, video transcription, video bookmarking, note-taking, audience targeting and much more. With methinks you can obtain accurate data and in-depth insights, which dramatically improve R&D efforts, save time, cost, and resources. methinks turns what was an expensive and time-consuming process into one that is five-times cheaper and 10-times faster. Make key decisions based on customer insights gathered in face-to-face video chats. Test and validate new product and marketing ideas quickly, lift revenues and grow faster.
    Starting Price: $49 per month
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    Hyperaktiv

    Hyperaktiv

    Hyperaktiv

    WHAT IS HYPERAKTIV: Hyperaktiv is a SaaS growth copilot that helps companies activate, convert and retain more users. WHY HYPERAKTIV WAS CREATED: Many SaaS companies struggle to extract actionable insights from their user data due to the complexity of existing analytics tools. These tools often require specialized knowledge, making it difficult for teams to interpret and leverage their data effectively. HOW CAN YOU BENEFIT BY USING IT: 1. We'll start by analyzing your data. 2. Next, we'll segment your users based on your Ideal Customer Profile, product engagement, and lifecycle stage. 3. We'll develop and provide you with targeted, personalized marketing recommendations. 4. You'll then be equipped to effectively activate new users, convert free users to paid, and improve customer retention.
    Starting Price: $49/ Up to 5k MAU
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    WebszeTheme

    WebszeTheme

    WebszeTheme

    At WebszeTheme, we believe that data is the key to unlocking success online. That’s why we’ve created a comprehensive dashboard that provides heatmaps, section replays, user behavior, and user event information to help you understand how your website is performing. Our tool is designed to be user-friendly and easy to use. With just a few clicks, you can gain valuable insights into your website’s user behavior and make informed decisions to improve engagement, conversion rates, and overall user experience. We take pride in our team of dedicated professionals who are passionate about website analytics and delivering exceptional results to our clients. Our team includes experts in data analysis, user experience design, and website development, and we are committed to providing the best service possible to our clients.
    Starting Price: $16 per month
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    FullSession

    FullSession

    FullSession

    Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.
    Starting Price: $39 per month
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    Qualaroo

    Qualaroo

    ProProfs

    Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.
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    Starting Price: $64/Month 20% off
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    Attention Insight

    Attention Insight

    Attention Insight

    Validate your concepts for performance during the design stage with AI-generated attention analytics. See how consumers engage with your landing page before the launch. Get crucial feedback in less than 1 minute. Analytics are 90%-94% accurate, and it's 100% GDPR and privacy compliant. To find out if your ads, landing pages, apps, and package designs will perform, you have to launch them. Run traffic to them and have large sample sizes. Get crucial performance feedback on your concepts before you launch them. Attention Insight’s predictive attention heatmaps show you potential performance issues during the design phase. So you can make sure your concepts will perform better from the second you publish them. Optimize designs with attention and insight while working with your favorite tools. Get AB testing insights about your concepts, without needing live traffic or large sample sizes. See how potential users would interact with different layouts or designs.
    Starting Price: €19 per month