Discuss.io
Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.
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Contextmapp
Set up your own diary study project in no time and invite your users to participate. Get customer insights, speed up your innovation process, find the perfect fit and deliver increased value to your customers. Contextmapp is an innovative research tool with an app for participants and a state-of-the-art dashboard for researchers. Collect feedback, qualitative insights, photos, videos, quotes and scores. High response rates with different invitation options. No monthly fees, only pay for credits per participating participant. Want to know what your users think & do – right in the moment? Contextmapp allows you to discover what people think and feel about your products, services, locations and brand, in real time. You use a dashboard, they use the Contextmapp app, available in Playstore and Appstore. Customer research has never been easier and more powerful – be a research master, share your insights, boost collaboration in your organization and aim for the best insights.
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Over the Shoulder
We designed and built the Over the Shoulder platform so that qualitative researchers and insight-seekers can have unprecedented access to their target consumer's daily lives, truths and reality and deliver more powerful consumer insight. Our mission is to help our partners conduct the best smartphone qualitative studies in the industry, and make doing it incredibly easy. Over the Shoulder, a division of 20|20 Research and part of the Schlesinger Group family of companies, is not just another online research platform. It's different because it was designed and built specifically for the smartphone, so you see moments no other research platform can get close to. Plus, paired with 20|20 and Schlesinger Group’s other research solutions, Over the Shoulder helps give you a deeper dive into insights. We offer a full suite of qualitative, quantitative, and recruiting capabilities, all under one roof. Passionate qualitative practitioners designed Over the Shoulder from the ground up.
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InsightLab
InsightLab is an AI-powered user research and analysis platform designed to streamline the extraction of insights from qualitative data. It enables users to analyze interviews, sales calls, lectures, and more, transforming open-ended survey responses and conversations into clear themes and actionable insights. The platform offers features such as automated transcription, thematic analysis, and the ability to handle data in over 70 languages, facilitating efficient and scalable qualitative research. InsightLab's AI-driven interviews allow for dynamic, conversational surveys that adapt to participant responses, providing depth comparable to traditional user interviews but at the scale of surveys. This approach helps uncover the underlying reasons behind customer behaviors, aiding product teams in making informed decisions that resonate with their target audience.
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