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About

Approaches that deliver the insights you need. 20|20 is not your average research firm. With a unique suite of in-house solutions and approaches designed by our expert team, we make it smarter, faster and easier to get the impactful insights and meaningful consumer stories you need. Smarter, faster, easier - our mantra when it comes to research. 20|20 Research, part of the Schlesinger Group, is the leading expert and innovator in qualitative market research. With 30+ years of experience, 20|20 has developed methods and tools used worldwide for qualitative and hybrid research studies, offering the most unique combination of in-house research services and proprietary technology in the industry. Driven by the notion that research doesn’t have to feel complicated, our accessible, optimized solutions deliver the right insights at the right time, allowing decision-makers to move forward and drive growth with confidence.

About

InsightLab is an AI-powered user research and analysis platform designed to streamline the extraction of insights from qualitative data. It enables users to analyze interviews, sales calls, lectures, and more, transforming open-ended survey responses and conversations into clear themes and actionable insights. The platform offers features such as automated transcription, thematic analysis, and the ability to handle data in over 70 languages, facilitating efficient and scalable qualitative research. InsightLab's AI-driven interviews allow for dynamic, conversational surveys that adapt to participant responses, providing depth comparable to traditional user interviews but at the scale of surveys. This approach helps uncover the underlying reasons behind customer behaviors, aiding product teams in making informed decisions that resonate with their target audience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketers looking for a suite of software solutions and approaches to get impactful insights and meaningful consumer stories

Audience

Businesses looking for a solution to understand the motivations behind customer behaviors through AI-driven qualitative research

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$15 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

20|20 Research
Founded: 1986
United States
www.2020research.com/software-solutions/

Company Information

InsightLab
Canada
www.getinsightlab.com

Alternatives

Alternatives

Questly AI

Questly AI

Questly

Categories

User Research Supported

Categories

User Research Supported

Integrations

Google Docs Not Supported
Google Sheets Not Supported

Integrations

Google Docs Supported
Google Sheets Supported
Claim 20|20 Research and update features and information
Claim 20|20 Research and update features and information
Claim InsightLab and update features and information
Claim InsightLab and update features and information