N‑able N-sight RMM Integrations

Control D is a customizable DNS filtering and traffic redirection platform that leverages Secure DNS protocols like DNS-over-HTTPS, DNS-over-TLS and DNS-over-QUIC, with support for Legacy DNS. - Block malicious threats - Block unwanted types of content network wide (ads & trackers, IoT telemetry, adult content, socials, and more) - Deploy in minutes on fleets of devices using RMM - Manage clients using sub-organizations - Gain visibility on network events and usage patterns, with client level granularity - Re-route traffic via proxies (through DNS) for improved privacy and security - Enjoy superior UX and simplicity Think of it as your personal Authoritative DNS resolver for the entire Internet that gives you granular control over what domains get resolved, redirected or blocked.

BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.

Protect servers, applications, databases, workstations, and Microsoft 365 data with Cove Data Protection (formerly N-able Backup). Cloud storage in one of 30 worldwide data centers is included, with the option to keep a local copy of your backups using the hardware of your choice. Flexible recovery options include bare-metal restore, virtual restore, and file/folder-level recovery. Reduce administrative time by managing backups for all your customers, and all their device and data types, from a single dashboard. Automated recovery testing provides screenshot backup verification. TrueDelta deduplication, compression, and WAN optimization make daily backups lightweight and fast. Find out how easy fast, reliable data protection can be, with Cove Data Protection.

N‑able™ Passportal™ provides simple yet secure password and documentation management tailored for the operations of an MSP and ITSP. The platform is cloud-based and offers channel partners automated password protection and makes storing, managing, and retrieving passwords and client knowledge quick and easy from virtually any connected device. The N‑able™ Passportal™ product suite also offers value-added service products including Documentation Manager™, Blink™ and Site™ all of which promote compliance with industry regulations and help protect businesses from data breaches, cybersecurity threats, and network vulnerabilities.

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.

PSA Software Simplified. Computicate takes the pain out of managing IT services with PSA software designed exclusively for MSPs. Get better insight, increase efficiency and grow your profitability. Automate your business back-end Automate tasks like time tracking, invoicing, and following up with clients in just a few clicks. Optimize your service delivery A complete helpdesk ticketing solution. Making IT service delivery easy and accurate. Improve your bottom line Never miss incoming tickets or alerts again. Monitor productivity and maximise resource utility. Get all the tools you need to manage your MSP business succesfully. Computicate PSA is a fully integrated IT Services Management System. Exclusively for MSPs.

Grow your business with the world’s leading IT documentation software. Serving the top-performing MSPs around the globe with over 300,000 users in 70+ countries daily, and dozens of productivity and innovation awards to boot — we’ll put you on the forefront of documentation management. IT Glue provides a documentation framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of organizing your clients’ information to effectively service them. Zero degrees of separation. Link related items together, so that all the information you need is at your fingertips. Secure your world with an immutable audit trail and next-generation password management engine, which is fully integrated and linked with all of your documentation.

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.

DeskDay CSA is a cloud-based next-gen PSA that empowers MSPs to embrace a modern, conversational, customer-centric solution that keeps your customers satisfied, teams happy, and profitability high. DeskDay centralizes the operations for MSPs with a unified PSA with the service desk, projects, billing, reports, timesheet, quality assurance, announcements, and a built-in multi-channel support ecosystem for end-users, IT-Connect. With access to real-time data across service delivery, customer satisfaction, tech management, profits, and more, DeskDay enables MSPs to run their operations efficiently, cost-effectively, and with minimal need for third-party tool integration.

All-in-one automated discovery, documentation, password rotation, and diagramming solution. Leave the site walks to us. The Network Glue collector detects all devices on your clients’ networks regardless of vendor. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. Say goodbye to hidden devices and incomplete user information. All network devices, as well as cloud, hybrid, and on-premises user information from Azure AD and Active Directory, are automatically documented and updated in IT Glue. This includes virtual components of networks for Hyper-V and VMware. We can’t all be artists. Let Network Glue generate comprehensive network diagrams for you. Unique icons help to quickly interpret network diagrams, and are fully integrated with IT Glue so contextual information is pulled up when a device icon is clicked.

MyGlue is your collaboration and intranet portal, creating a direct line for meaningful communication with end-users. Leave insecure email exchanges, shoulder-tapping, and one-off conversations behind. IT professionals have to manage more devices, more data, and more users than ever before. With a collaboration and intranet platform in your stack, easily and securely share IT documentation and collaborate with end-users. MyGlue is packed with features, many of which you’ll recognize from IT Glue. From the password vault to checklists, to the security features like audit trail, version history, and SOC 2 compliance, MyGlue has everything your end-users need to manage their passwords and process documentation. With the introduction of the MyGlue help center, sharing documents such as “how-to’s” has never been easier. Enjoy a holistic approach to managing communications, documentation, and password management across the entire organization and all teams within.

An enterprise-wide platform with no handoffs, modules, rekeying or stale data where nothing can be lost or missed. Professional services automation (PSA) software providing the maximum degree of process automation so that user intervention is only required to add value - not to administer. Enable your business systems analysis to access data needed to make better decisions. The cloud-based professional services automation software that adapts to your needs. Take CloudBlue PSA wherever you choose to work with our free Android and Apple mobile apps. Deliver exceptional customer service with a world-class service desk that helps you leverage the full power of your services organization. CloudBlue PSA delivers fully configurable and personalised Kanban boards across the entire system, from Sales to Finance. All core business processes can be visualised in seconds, published to teams or kept private. Board updates are process driven so always correct.

You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead. N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up.

New threat patterns require a different approach. Zero day attacks, ransomware, and fileless threats all elude the antivirus solutions your customers rely on. Take threat protection to the next level with Endpoint Detection and Response, which uses AI to stay one step ahead of the next cyberattack. Provide real-time, automated protection against evolving threats at each endpoint. Harness AI engines to provide static and behavioral analysis on new threat patterns. Use machine learning to evolve threat responses. Onboard, operate, and manage endpoint protection from a single dashboard. MSP clients think antivirus solutions will catch all their threats. They often don’t realize threats like ransomware and zero day threats can slip through these programs. Allow and block devices with custom policies to defend against zero day and fileless attacks out of the box. With the Windows OS rollback feature, reverse ransomware typically in minutes.