Audience

Companies and businesses seeking an email solution to manage their operations and improve their processes

About Ideagen Mail Manager

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed.

Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location.

Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff.

Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Ideagen
Founded: 1993
United Kingdom
www.mailmanager.com

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Training
Documentation
In Person
Support
Phone Support
Online

Ideagen Mail Manager Frequently Asked Questions

Q: What kinds of users and organization types does Ideagen Mail Manager work with?
Q: What languages does Ideagen Mail Manager support in their product?
Q: What kind of support options does Ideagen Mail Manager offer?
Q: What other applications or services does Ideagen Mail Manager integrate with?
Q: What type of training does Ideagen Mail Manager provide?

Ideagen Mail Manager Product Features

Email Management

Email Monitoring
Shared Inboxes
Data Recovery
Email Archiving
Queue Manager
Response Management
Routing
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Ideagen Mail Manager Reviews

Write a Review
  • A Mail Manager User
    Vice president
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Look for other options "

    Posted 2020-08-12

    Pros: simple to use when using pc. No support on mobile device. Look elsewhere for similar service. Not the best choice.

    Cons: too many limitations and shady support staff. Does not support mobile devices for filing sent emails.

    Overall: look for another option. Will either run out the contract or uninstall sooner than later. Not a good choice.

    Read More...
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