Audience

Customer Experience Management platform for businesses

About Lumoa

Lumoa is a customer insight platform that automatically generates customer insights that help you make better decisions and measure the impact of investments using customer feedback. Lumoa is a user-friendly platform that makes collecting, analyzing and acting on customer feedback easy. Establish a customer-centric culture by listening to the voice of your customers and ensure that decisions across the organisation are made with the customer in mind. Lumoa’s executive dashboard allows you to easily overview and manage different customer journeys, customer touchpoints, and sets of data. Create cards in your dashboard that represent a specific touchpoint, location, or channel to compare the performance between cards and access specific insights related to that card. Make the right decisions by knowing what your customers like and dislike about your product, service, or business. Lumoa allows you to track your customer experience performance in real-time.

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Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Lumoa
Founded: 2016
Finland
lumoa.me/

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Lumoa Screenshot 1
Lumoa Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

Lumoa Frequently Asked Questions

Q: What kinds of users and organization types does Lumoa work with?
Q: What languages does Lumoa support in their product?
Q: What kind of support options does Lumoa offer?
Q: What type of training does Lumoa provide?
Q: Does Lumoa offer a free trial?

Lumoa Product Features

Customer Experience

Analytics
Dashboard
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis
Action Management
Customer Segmentation
Feedback Management
Knowledge Management
Survey Management

Lumoa Additional Categories