Audience

Retail electricity and gas suppliers searching for a tool to automate customer lifecycle management, billing, and customer engagement in competitive energy markets

About Lone Star BillPro

Lone Star BillPro is a scalable, end-to-end SaaS billing and customer management platform built for retail energy suppliers to manage the complete customer lifecycle from acquisition through billing, collections, account management, retention, and win-backs, with customizable technology that adapts to unique business rules and high transaction volumes. It includes a flexible automated billing engine that processes complex rate structures, promotions, late fees, credits, time-of-use, and ancillary charges with exception rates under 1% and integrated auditing and preview capabilities, as well as disconnection/reconnection and AutoPay management. It also offers a robust Customer Information System for agent-side account management with full visibility into plan, payment, usage, and correspondence; a self-service MyAccount portal for online customer billing, payments, transfers, renewals, usage dashboards, and upsell offers; and rule-based email and text coordination.

Integrations

API:
Yes, Lone Star BillPro offers API access

Ratings/Reviews

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Company Information

Lone Star BillPro
United States
www.lonestarbillpro.com

Videos and Screen Captures

Lone Star BillPro Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Phone Support
Online

Lone Star BillPro Frequently Asked Questions

Q: What kinds of users and organization types does Lone Star BillPro work with?
Q: What languages does Lone Star BillPro support in their product?
Q: What kind of support options does Lone Star BillPro offer?
Q: Does Lone Star BillPro have an API?
Q: What type of training does Lone Star BillPro provide?

Lone Star BillPro Product Features

Utility Billing

Rate Management
Online Payment Processing
Cable
Natural Gas
Billing & Invoicing
Collections Management
Non-Metered Billing
Water
Meter Management
Customer Management
Service Call Management
Move In / Move Out
ACH Payment Processing
Metered Billing
Account Management
Penalty / Cut-Off Processing
Trash
Electricity
Work Order Management