Audience

Retail electricity and gas suppliers searching for a tool to automate customer lifecycle management, billing, and customer engagement in competitive energy markets

About Lone Star BillPro

Lone Star BillPro is a scalable, end-to-end SaaS billing and customer management platform built for retail energy suppliers to manage the complete customer lifecycle from acquisition through billing, collections, account management, retention, and win-backs, with customizable technology that adapts to unique business rules and high transaction volumes. It includes a flexible automated billing engine that processes complex rate structures, promotions, late fees, credits, time-of-use, and ancillary charges with exception rates under 1% and integrated auditing and preview capabilities, as well as disconnection/reconnection and AutoPay management. It also offers a robust Customer Information System for agent-side account management with full visibility into plan, payment, usage, and correspondence; a self-service MyAccount portal for online customer billing, payments, transfers, renewals, usage dashboards, and upsell offers; and rule-based email and text coordination.

Integrations

API:
Yes, Lone Star BillPro offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Lone Star BillPro
United States
www.lonestarbillpro.com

Videos and Screen Captures

Lone Star BillPro Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Phone Support
Online

Lone Star BillPro Frequently Asked Questions

Q: What kinds of users and organization types does Lone Star BillPro work with?
Q: What languages does Lone Star BillPro support in their product?
Q: What kind of support options does Lone Star BillPro offer?
Q: Does Lone Star BillPro have an API?
Q: What type of training does Lone Star BillPro provide?

Lone Star BillPro Product Features

Utility Billing

Rate Management Not Supported
Online Payment Processing Not Supported
Cable Not Supported
Natural Gas Not Supported
Billing & Invoicing Not Supported
Collections Management Not Supported
Non-Metered Billing Not Supported
Water Not Supported
Meter Management Not Supported
Customer Management Not Supported
Service Call Management Not Supported
Move In / Move Out Not Supported
ACH Payment Processing Not Supported
Metered Billing Not Supported
Account Management Not Supported
Penalty / Cut-Off Processing Not Supported
Trash Not Supported
Electricity Not Supported
Work Order Management Not Supported