AMCS Utility BillingAMCS Group
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Related Products
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About
Automated billing and contracts management to guard against revenue leakage while providing a higher level of customer satisfaction and self-service. The robust billing and contracts management solution from AMCS was purpose-built to handle the complexities of an ever-changing utilities landscape. Automated meter reads flow into the system and are billed to the specifications of the customer’s contract; invoices can be generated electronically or sent to a vetted print house for mailing; and customers have the option for autopay, online payments, or through the mail. A customer portal, easily customized for your branding, provides self-service to view statements, pay online, and submit a service request. AMCS’ billing and contracts solution digitizes your invoicing and payment processing, making your personnel more efficient while reducing errors due to manual data entry.
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About
Lone Star BillPro is a scalable, end-to-end SaaS billing and customer management platform built for retail energy suppliers to manage the complete customer lifecycle from acquisition through billing, collections, account management, retention, and win-backs, with customizable technology that adapts to unique business rules and high transaction volumes. It includes a flexible automated billing engine that processes complex rate structures, promotions, late fees, credits, time-of-use, and ancillary charges with exception rates under 1% and integrated auditing and preview capabilities, as well as disconnection/reconnection and AutoPay management. It also offers a robust Customer Information System for agent-side account management with full visibility into plan, payment, usage, and correspondence; a self-service MyAccount portal for online customer billing, payments, transfers, renewals, usage dashboards, and upsell offers; and rule-based email and text coordination.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Utilities
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Audience
Retail electricity and gas suppliers searching for a tool to automate customer lifecycle management, billing, and customer engagement in competitive energy markets
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$999 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAMCS Group
Founded: 2003
Ireland
www.amcsgroup.com/solutions/utility-billing/
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Company InformationLone Star BillPro
United States
www.lonestarbillpro.com
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Management Systems Features
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
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Integrations
JSON
PHP
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