Audience

Hospitality industry companies and organizations looking for a management analysis solution

About KePSLA

KePSLA works with hotels and the hospitality industry to provide guest feedback solutions, social listening tools, deep guest analytics & competition watch. Our solutions helps our customers to better understand their guests and thus hyper personalize the product and services. We guarantee ROI on our solution within 60 days of installation and a noticeable positive impact on your bottom line. Our solutions cover the entire spectrum of the traveler journey from creating inspiration, helping in research, improving the booking process, enhancing travel experiences & influencing advocacy. Power your business with our Review Intelligence solution. Manage your online reputation, grow your reviews on sites that matter to you most, deep dive into guest reviews and understand your hotel performance by the department.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

KePSLA
Founded: 2016
India
www.kepsla.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

KePSLA Frequently Asked Questions

Q: What kinds of users and organization types does KePSLA work with?
Q: What languages does KePSLA support in their product?
Q: What type of training does KePSLA provide?

KePSLA Product Features

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring
Campaign Management
Gamification
Social Media Metrics
White Label

Review Management

Social Sharing
Response Management
Review Monitoring
Sentiment Analysis
Review Notification
Campaign Management
Dashboard
Review Request
Negative Feedback Management
White Label