Audience
Companies looking for a Survey tool
About IntouchSurvey
Keep your customers coming back by digging into what they love about your brand and listening to what they want to see in the future. Look for new opportunities across the customer journey to reveal additional needs you can fill and ensure nothing is left on the table. Replicate success across by applying insights and learnings from existing customer surveys to attract and impress all that follow. IntouchSurvey™ empowers multi-location businesses to understand how your brand is performing across your entire organization. Pinpoint which CX initiatives have the biggest impact on your KPIs using advanced predictive analytics. Build limitless custom workflows to enhance reporting, deliver operational efficiencies, and drive high-value, proactive actions.
Pricing
Starting Price:
$199 per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Intouch Insight
Founded: 1992
Canada
www.intouchinsight.com/what-we-do/survey-tool/
Videos and Screen Captures
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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SurveyOL
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys.
SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF.
With SurveyOL, you can make better decisions.
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CheckMarket
Enterprise survey software with users in 150 countries.
Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,..
Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes.
After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
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SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.
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Product Details
Platforms Supported
SaaS
Training
Documentation
Videos
Support
Online
IntouchSurvey Frequently Asked Questions
IntouchSurvey Product Features
Survey
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Custom Survey URLs
Offline Response Collection
Paper Survey
Supports Audio / Images / Video