Alternatives to Instatus

Compare Instatus alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Instatus in 2024. Compare features, ratings, user reviews, pricing, and more from Instatus competitors and alternatives in order to make an informed decision for your business.

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    New Relic

    New Relic

    New Relic

    There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.
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    SendQuick Cloud
    Do you still need to manage your systems after migrating to the Cloud? When using Cloud providers, companies need to ensure the infrastructure and services always remain online and working. What do companies in the cloud environment need? > Incident Notification & Avoid Alert Fatigue You need to manage the > Unknown into The Known SendQuick Cloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services and networks, and flags up issues to your staff on duty. SendQuick Cloud enables: - Active monitoring using Ping, Port and URL Checks - Sends immediate notifications on critical issues, providing you with visibility over your entire IT infrastructure health status. - Roster Management & Rule Configuration - User choice of Messengers: SMS, Facebook Messenger, Line, Telegram, MS Teams, Slack etc.
    Starting Price: $18 per user per month
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    SV3

    SV3

    Building Intelligence

    SV3 is a cloud-based, SAFETY-Act-certified software solution that enables secure access for visitors, vehicles and vendors. Whether it be at the lobby or loading dock of a building, warehouse or multi-tenanted environment, SV3's trusted access program ensures safe operations without gaps in your security system.
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    PagerDuty

    PagerDuty

    PagerDuty

    PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.
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    StatusHub

    StatusHub

    StatusHub

    StatusHub is an IT Incident & Disruption Communication tool that helps you keep your customers and team informed during service downtime. StatusHub makes it easy to keep everyone informed through status pages and multiple notification channels.  With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Status pages by StatusHub stay up even if your servers are down, so you never lose connectivity with your end users. StatusHub lets you operate multiple status pages, import and manage subscribers, create incidents manually or through integrations and create and schedule maintenance events. Everything you need to make your status communication efficient and flexible. Start your free trial now!
    Starting Price: $49.00/month
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    Statuspage

    Statuspage

    Atlassian

    Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.). Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time. Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users. Turn your page into a sales and marketing tool with Uptime Showcase, which lets you display historical uptime to current and prospective customers.
    Starting Price: $29 per month
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    Site24x7 StatusIQ

    Site24x7 StatusIQ

    ManageEngine

    StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.
    Starting Price: $9 per month
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    iFollow

    iFollow

    iFollow

    Mobile-first incident management shortens the length of time between detection and response. Security Services arm clients with the technology to transmit live video and location to their security force as an incident unfolds. Implementing our price flexibility program, you decide when and how to charge your clients. Offer the iFollowAlerts program as part of your service package, or as a stand-alone product. Only pay for the bandwidth used. No hidden fees. Have your entire security force up and running in less than 48 hours. Our intuitive Control Hub and simple interface will have your team receiving and broadcasting Alerts with minimal training. With iFollow Alerts, your staff are never tied to a desk. The Control Hub is totally responsive and built for users on the move. In fact, many users with access to a desktop choose to work with our mobile solution.
    Starting Price: $250 per year
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    Better Stack

    Better Stack

    Better Stack

    Better Stack lets you see inside any stack, debug any issue, and resolve any incident. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Centralize, store, and search your logs at lightning speeds. Don't stress about archiving or rehydration. Summarize metrics from all your sources into beautifully designed dashboards. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Get notified with a radically better infrastructure monitoring platform. Get a screenshot of the error, and a second-by-second timeline with our fastest 30-second checks. Each HTTP and ping-based incident is verified from at least 3 locations before we alert you. No more false incidents! Whether it’s your web page, API, ping, POP3, IMAP, SMTP, DNS or generic network monitoring, we got you covered.
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    Starting Price: $24 per month
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    StatusKit

    StatusKit

    StatusKit

    Statuskit brings together customisable status page, events tracking for your service to foster communication. Interrupted services are part of daily operation. Our customisable service update let your clients know everything is under control. Detailed events tracking turns your service disruption into a great customer experience, displaying active incident illustrate the transparency of your business. StatusKit allows you to customize nearly everything including incident status and service status so as to allow you to better describe your incidents and service. Allow your customers to subscribe to your statuspage via Email, Feed, Webhook and Facebook Messenger. StatusKit also allows you to use your own Mailgun API Key. An easy, one-glance status report fosters better communication for your service. Displaying active events and incidents illustrate the transparency of your business. Customisable status and category makes StatusKit suitable in all type of business.
    Starting Price: $9 per month
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    Freshstatus

    Freshstatus

    Freshworks

    Better Status Page, FREE forever. Branded public and Private status pages. Customize your status page to reflect your brand by adding your logo and social media links or by pointing it to a custom domain. With Freshstatus, your customer is always in the loop. Cut support cost, build trust by communicating status of your system to customers at all times. With Freshstatus private status pages, your team can now have an internal status page to keep all internal stakeholders informed in real-time. Create incident, add real-time updates to the incident, change service status with a simple Twitter-like interface. Freshstatus comes with incident templates and editable updates and enables you to send email to subscribers or tweet to your followers, thereby giving you complete control over the incident’s communication. You can also post private messages and collaborate with your team, in context, with private notes.
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    UptimeRobot

    UptimeRobot

    UptimeRobot

    The free online uptime monitoring service with an App is available for iOS and Android. With the Free Plan, you can monitor up to 50 URLs, check for a website's content (using the keyword monitor), ping your server or monitor your ports in 5-minute intervals. You can create a status page to showcase your uptime. SMS or Call alerts can be bought anytime. Receive notifications via email, phone calls, SMS, or integrations like Discord, Mattermost, Microsoft Teams, Telegram, Slack, Twitter, Zapier, Pagerduty, Splunk On-Call, Pushbullet, Webhooks, Google Chat, or Pushover. Upgrade to Pro to get more monitors, 1-minute intervals, unlimited customizable status pages, and share announcements on your status page to which your customers can subscribe and receive them via email. You can also monitor SSL certificates or errors, cron jobs or devices connected to the internet, and domain name expirations.
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    Starting Price: $7 per month
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    ilert

    ilert

    ilert

    ilert is a platform for IT alerting, on-call management, and incident communication that helps DevOps teams respond to incidents faster. ilert seamlessly integrates with monitoring tools and extends them with reliable alerting, on-call scheduling, automatic escalations, and status pages. Ilert is built in Germany and hosted exclusively by cloud providers with data centers in Europe. It is fully GDPR compliant and has the ISO 27001 certification.
    Starting Price: $0
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    Sorry

    Sorry

    Sorry

    Stay one step ahead and reassure your customers with up-to-the-minute updates. Our monitoring automation technology works hard so you don't have to. Peace of mind that you can talk to us directly whenever you need support. Whether fielding helpdesk tickets or an account manager on the phone, everyone in the organization knows the latest story. A publicly accessible status page which works on any mobile device means that people can see the most recent events wherever they may be. People expect the services they use, to be honest, and transparent, by openly discussing downtime you will build trust. Designed so latest updates on the Status Page take the highest priority. A proactive approach means customers are less likely to flood your helpdesk with enquiries. Keep updates stress-free with scheduling to automatically display upcoming maintenance.
    Starting Price: $29 per month
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    Exigence

    Exigence

    Exigence

    Exigence is providing a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and tools already in use, driving down time to resolution. Customers who have purchased and are using Exigence , have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, but also for cyber events as well as planned incidents like business continuity testing and software release.
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    Malwarebytes

    Malwarebytes

    Malwarebytes

    Crushes cyberthreats. Restores confidence. Traditional antivirus simply doesn't cut it anymore. Malwarebytes crushes the latest threats before others even recognize they exist. We block viruses, malware, malicious websites, ransomware, and hackers that traditional antivirus isn't smart enough to stop. Our cutting-edge protection and response solutions are used by organizations of all sizes around the world. Traditional antivirus fails because it’s slow to react to new threats. And, well, because it’s “dumb.” We use layers of technology like anomaly detection (a cool sort of artificial intelligence), behavior matching, and application hardening to crush malware that hasn’t even been seen before. Alright, so not really like traditional antivirus. Premium protection and privacy for your home computers and devices. Enterprise-grade protection and remediation for organizations large and small.
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    Starting Price: $47.22 per user per year
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    CoScreen

    CoScreen

    CoScreen

    CoScreen enables multiple team members to share and edit application windows simultaneously on a joint desktop. Collaborate and work together in real-time with 2-10 participants through collaborative screen sharing and high-quality video and audio chat. Share any application window with a single click. Your team members can edit them instantly as if they were their own windows and share their windows with you at the same time. Key features: - Crystal-clear audio and video chat - Multi-user screen sharing of any desktop or browser app with one click - Multi-user editing of shared windows using mouse and keyboard, 2-3x lower latency than Zoom, Slack, and Microsoft Teams - Integrate CoScreen with your favorite apps like Slack, VS Code, IntelliJ, and other JetBrains IDEs - Enterprise-grade compliance and securely encrypted connections Use cases: standups, 1:1s, sprint demos, pair programming, coding interviews, employee onboarding, incident management, and many more...
    Starting Price: Free
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    Hyperping

    Hyperping

    Hyperping

    Combining reliable uptime and performance monitoring, hosted status pages & incident management all in one tool. Receive instant alerts when downtime occurs and collect performance metrics. Communicate incidents and maintenances to your users in beautifully simple status pages. Collaborate with developers and customer support to resolve issues together. Create incidents, add real-time updates and change your services status to keep your users in the loop. Instantly alert your team and communicate incidents with the integrations you love. Publish updates about incidents or maintenances and send notifications to your users. Set a password to share an internal status page with your teammates and collaborators. Arrange your monitors, status pages and teammates into specific projects. Change the method, parameters or headers of your HTTP monitors. Setup internal status pages and protect them with a password.
    Starting Price: $79 per month
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    StatusCast

    StatusCast

    StatusCast

    The status page that takes the pain out of communicating downtime and scheduled maintenance to employees and customers. Keep productivity at a maximum! When apps go down, employees and customers waste a lot of time trying to figure out what’s wrong. StatusCast proactively lets them know what’s going on and keeps them in loop. They’ll love you for it! You know the drill: Your e-mail server goes down and all of a sudden your help desk is flooded with 1,000 new support requests that are all the same. A corporate StatusCast page reduces inbound help desk costs by preventing this from happening in the first place. Informing your end-users to a change in the status of your services is essential to keeping productivity maximized. Proper communication helps maintain a trusting relationship with your end users. A StatusCast page facilitates quick and easy communication.
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    Status.io

    Status.io

    Status.io

    A platform designed for transparency. Keep your users in the loop during outages and maintenances. We take much pride in our infrastructure. The systems powering Status.io span across multiple regions and providers. Match your brand using simple design tools. Or go all out and bring your own code. Full support for complex distributed systems and multi-tenant infrastructure. We're always building and shipping. Expect constant improvements. Every status page comes with a unique API method for API consumers to retrieve the current status. Integrates with Librato, New Relic, OpsGenie, PagerDuty, Pingdom, Pingometer, Twitter and Uptime Robot.
    Starting Price: $79 per month
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    incident.io

    incident.io

    incident.io

    Simple. Powerful. Effortless incident management. With a beautifully simple interface, powerful workflow automation, and integrations with all your existing tools, prepare for incident management like never before. We make adoption easy by meeting your teams where they already work in Slack, and integrating seamlessly with all the tools you already know and love, including Jira, Statuspage, and PagerDuty. We guide your teams through the most stressful times. Now anyone can run incidents with confidence so you can scale your organization without slowing down. Create consistency instantly with our easy to build workflows. Automate tedious processes from sending update emails to execs to compiling post-mortems, so you can focus on fixing and building world-class products. Avoid duplication and reduce unnecessary distractions by running more transparent incidents. You can assign roles and actions, provide incident updates, and find an overview of all live incidents.
    Starting Price: $16 per responder per month
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    Hund

    Hund

    Hund

    Monitor services and keep your audience informed of status changes automatically with a status page powered by Hund. Hund provides a variety of integrations for automatically notifying your audience whenever service statuses change. With notifier subscription controls, you may curate your subscribers: adding, deleting, and modifying them as you see fit. Choose what subscribers listen to, or leave it up to them. Create issues to give your audience a comprehensive explanation of downtime, maintenance, etc. from start to finish. Optionally override the automatic state of an issue’s affected components for even greater flexibility. Hund's in-house monitoring platform provides automatic updates for any ICMP-enabled server, HTTP/S endpoint, TCP/UDP port, or DNS query. Leverage a supported third-party monitor such as AWS CloudWatch, PagerDuty, Pingdom, and New Relic; or, build your own monitors using our Webhook integration, complete with an optional dead-man switch for reporting downtime.
    Starting Price: $29 per month
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    Kintaba

    Kintaba

    Kintaba

    Incident management that makes your organization stronger. Manage, respond, and recover from major outages and incidents as a team with Kintaba. Kintaba is modern incident management made easy. Easy to use IMOC and oncall rotations, one-click paging, and employee directory imports so you can add and manage responders quickly. Rich Slack-integrated chat and activity logging to bring the right people together and keep stakeholders updated so you can mitigate the incident quickly without the distraction of writing status emails. Automated Postmortem creation, distribution, and review scheduling to give your team easy access to critical knowledge after high severity events. Kintaba is the easiest way to implement full lifecycle modern incident management for your entire company. Instant chat, automated event tracking, automated IMOC oncall rotations, included postmortem templates, auto-scheduling, and more.
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    Rundeck

    Rundeck

    Rundeck

    Rundeck is runbook automation. Give anyone self-service access to the operations capabilities that previously only your subject matter experts could perform. Popular use cases include incident management, business continuity, service requests, or just spreading the operational load amongst your colleagues. Rundeck Community supports runbook automation for small teams. Register to download free of charge and keep in touch with the latest Community updates. With runbook automation, engineers can standardize operating procedures, define automated jobs incorporating other existing automation, and safely delegate these processes as APIs and self-service requests to other stakeholders. Now end users and team members can perform tasks that previously only subject matter experts could perform. Popular runbook automation use cases include incident management, service requests, business continuity, or just spreading the operational load amongst your colleagues.
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    DisasterLAN

    DisasterLAN

    Buffalo Computer Graphics

    Buffalo Computer Graphics’ DisasterLAN (DLAN) emergency management platform provides tools for shared situational awareness, workflow-based information management, and real-time communication. Our secure, web-based tools will help your team manage all stages of the emergency management process. DLAN includes user-friendly tools for: task, mission, and resource management; secure interoperable communications; workflow-based information management; customizable real-time status boards; asset & finance tracking; Incident Action Plan & Situation Report creation; after-action reports; and daily operations. DLAN software is available as a traditional on-premise installation or as a cloud hosted service. As an incident grows in size, additional personnel can be brought in quickly, including outside stakeholders and personnel from supporting agencies, with no additional per user fees.
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    Shoreline

    Shoreline

    Shoreline.io

    Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud.
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    Maxpanda CMMS

    Maxpanda CMMS

    Maxpanda Software

    15 DAY FREE CMMS TRIAL - Starter plans @ $39/m include UNLIMITED USERS. Imagine having No Setup Costs, No Contract, Unlimited Users & gentle on the pocket book. Maxpanda CMMS requires no staff training (we do this), runs on any PC, MAC, smartphone / tablet. Maxpanda CMMS is partnered with Amazon's Cloud Service, the only thing you'll ever need is your smartphone or tablet. START TODAY: 30 second signup or request a FREE webinar to compare Maxpanda against other overpriced over-complicated CMMS. Maxpanda continues to disrupt the CMMS industry with an Enterprise software that's faster, better and more affordable than the rest.
    Starting Price: $39.00/month
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    AlertOps

    AlertOps

    AlertOps

    AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.
    Starting Price: $0.00/month/user
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    Lumiform

    Lumiform

    Lumiform

    Lumiform is the world's most intuitive inspection and frontline productivity app. Save time and use it for what matters the most: Lumiform will help you save up to 50% of the time you spend on your inspections, thanks to the powerful application for desktop and mobile. Support the environment: Lumiform drastically eliminates the use of paperwork, making your life easier while also helping to reduce impact on the environment. Use professional, ready-made templates: You have access to a library of more than 12,000 templates. You can use them as they are or customize them. Conduct inspections with ease: Safely, quickly and intuitively conduct your inspections through your smartphone or tablet (even if you are offline!). In just a few seconds you will have a professional report. Collaborate with your team members: Automate workflows, collaborate with your team to trigger and implement corrective actions up to 4 times faster.
    Starting Price: €16 / user / mo
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    Infraon Infinity
    Infraon Infinity is a fully integrated, SaaS product suite that keeps your IT infrastructure & customer success on track while enabling fast ‘anytime, anyplace’ resolutions. As a modular product, Infraon Infinity equips you to start small and scale high and wide. Deploy an IT infrastructure and customer ecosystem to offer insights on noise reduction, remediation, prediction, etc. No matter the size of the enterprise, ensuring IT infrastructure is always on is a huge priority, from CEOs to CTOs. So, losing time while managing IT assets can prove to be disastrous. Today, it’s more important than ever, with ticket volume skyrocketing across all customer/employee support channels and the growing complexities of legacy, cloud, and hybrid IT environments. The last thing your ITOps teams need is to get lost in the maze of SaaS/on-premise products with broken user experiences. Moreover, you may be forced to change products based on growth and scalability.
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    Sedai

    Sedai

    Sedai

    Sedai is an autonomous cloud management platform powered by AI/ML delivering continuous optimization for cloud operations teams to maximize cloud cost savings, performance and availability at scale. Sedai enables teams to shift from static rules and threshold-based automation to modern ML-based autonomous operations. Using Sedai, organizations can reduce cloud cost by up to 50%, improve performance by up to 75%, reduce failed customer interactions (FCIs) by 75% and multiply SRE productivity by up to 6X for their modern applications. Sedai can perform work equivalent to a team of cloud engineers working behind the scenes to optimize resources and remediate issues, so organizations can focus on innovation.
    Starting Price: $10 per month
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    ESF8

    ESF8

    ESF8

    Incident management is a critical tool required by emergency managers during disasters. This tool helps emergency managers effectively manage healthcare responses throughout the emergency. Tired of not getting information on power, generator and fuel status? Resource management provides accurate information through real-time status reporting on available healthcare facility resources to the people in critical need. It provides a flexible, easy-to-use intuitive dashboards and data collection tools for emergency and or day-to-day operations support. HVA is a very powerful and flexible tool for risk assessment and emergency planning for public health and medical services. Medical Special Need Shelters are designed to meet the needs of people who require assistance that exceeds services provided at a general population shelter. MSNS solution from ESF8 Portal ensures continuity in services and quality care to shelterees, caregivers, and staff during their stay in a medical shelter.
    Starting Price: $199 per year
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    Stack Moxie

    Stack Moxie

    Stack Moxie

    Stack Moxie loves marketers. We are marketers. And we know that with technology - marketers can perform miracles. But marketers are setup to fail. Marketing departments must run efficiently, deliver more, and comply with tough regulations. A CMO knows that the most cost-effective way to scale the business and enforce compliance is more technology. But a CTO would hesitate. She knows that marketers are missing one of the basic tools that IT can’t live without. A CTO would insist that the stack be tested. End to end, repeatedly. Are web forms functioning properly? Were the appropriate actions triggered by customer input? Can we pass an audit? For the marketer, these tools just don’t exist, nor does the time or budget to do this manually. That’s why we built Stack Moxie. Stack Moxie takes IT know-how and puts it into the hands of the marketer. We ensure martech works: leads aren’t lost, digital ad spend isn’t wasted, and when something breaks it won’t go unnoticed
    Starting Price: $99 per month
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    BlackCloak

    BlackCloak

    BlackCloak

    The personal digital lives of executives, Board Members, and high-access employees have become the path of least resistance for cybercriminals to penetrate the enterprise. Its also the main conduit to compromise the wealth, status, data, access, reputation, and even physical security of high-net-worth and high-profile individuals and their families. Corporate endpoint and network security controls cannot extend into personal digital lives. Consumer antivirus, firewalls, and digital privacy solutions are not built to defend against targeted cyberattacks. BlackCloak’s award-winning SaaS-based Concierge Cybersecurity & Privacy PlatformTM combines digital privacy protection, personal device security, home network security, and incident response with a US-based security operations center and white-glove client service.
    Starting Price: Free
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    Deepser

    Deepser

    Deepser

    Help Desk for Managed Service Providers. Customer Service and Device Management. Managed Service Providers (MSPs) are faced with monitoring and servicing increasingly large and complex IT infrastructures. Clearly, automating these processes, as much as possible, helps to minimize any downtime of the customer’s infrastructure and reduce inconvenience. Just providing a Help Desk portal to customers is no longer sufficient to be competitive in the market; a complete tool is needed to manage the different aspects of a Service Provider’s business. Thanks to our IT Asset Management, you get a complete and unified view of the devices managed at your customers’ location; their infrastructure, such as IP addresses, subnets, network devices, of installed software and operating systems. The Service Desk tool allows you to manage contracts and deadlines, as well as respect SLAs. You can also involve salespeople to inform them of the client status.
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    Convergence IMS

    Convergence IMS

    Vector Solutions

    Quickly and intuitively investigate, record, and report workplace safety incidents and near-misses with the Convergence IMS. Featuring integrated OSHA 300, 300A, 301, DOT, & MSHA forms. Configure the Convergence IMS just the way you need it for your organization and industry. Add information about your company required by OSHA, DOT, the EPA, or MSHA, including number of employees and your NAICS code. Our safety incident report wizard provides an intuitive guide for employees to immediately report any injury, illness, property damage, safety observation, or near-miss. Centralize and track status of all aspects of incident management with our safety incident reporting software. Document OSHA-recordable and MSHA-recordable injuries and illnesses, and submit those directly to OSHA and MSHA. Attach associated incident documents and images, including digital photos and videos.
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    sam

    sam

    secova USA

    Since 2008, secova has gone to market globally with our fully integrated EHS solution called "sam". sam consists of an EHS Base module with Training, Certification, and Qualifications for your employees and visitors (3rd party and casual site visitors). You can leverage our pre-loaded editable courses, load your existing company-specific content or create your own content. Our solution is modular with optional fully integrated modules such as Incident Management, Risk Management & Hazardous Materials (incl. SDS Management), and Visitor Management, to name but a few. For the end-user, the system is as easy to use as an ATM machine and we offer multi-language support. For the managers and supervisors, the system is intuitive with drag and drop functionality. Over 3,000,000 satisfied users at 2,000+ customers!
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    OTRS

    OTRS

    OTRS Group

    OTRS is a solution desk that can be used to support nearly any team in your company. It brings together all of the tools that make service management successful, including: - ticketing, - calendaring, - CMDB, - process management, - reporting, - multiple channels for customer access, - knowledge base, - service catalog and more. Your teams have all the information and workflows they need right at their fingertips so that they can offer seamless service and build customer satisfaction. Customers love the self-service options that are available through an external portal: You can share knowledge base articles, informational pages and allow them to send requests right to your team. The OTRS service management solution was awarded the SERVIEW CERTIFIED TOOL seal of approval.
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    Splunk Cloud Platform
    Turn data into answers with Splunk deployed and managed securely, reliably and scalably as a service. With your IT backend managed by our Splunk experts, you can focus on acting on your data. Splunk-provisioned and managed infrastructure delivers a turnkey, cloud-based data analytics solution. Go live in as little as two days. Managed software upgrades ensure you always have the latest functionality. Tap into the value of your data in days with fewer requirements to turn data into action. Splunk Cloud meets the FedRAMP security standards, and helps U.S. federal agencies and their partners drive confident decisions and decisive actions at mission speeds. Drive productivity and contextual insights with Splunk’s mobile apps, augmented reality and natural language capabilities. Extend the utility of your Splunk solutions to any location with a simple phrase or the tap of a finger. From infrastructure management to data compliance, Splunk Cloud is built to scale.
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    Zenduty

    Zenduty

    Zenduty

    Zenduty’s end-to-end incident alerting, on-call management and response orchestration platform helps you institutionalize reliability into your production operations. Get a single pane of glass view of the health of all your production operations. Respond to incidents 90% faster and resolve them 60% faster. Deploy customized and data-driven on-call rotations to ensure 24/7 operational coverage for major incidents. Deploy industry-leading incident response procedures and resolve incidents faster through effective task delegation and collaborative triaging. Bring your playbooks automatically into your incidents. Log incident tasks and action items for productive postmortems and future incidents. Suppress noisy alerts so that your engineers and support staff are focused on the alerts that matter. Over 100+ integrations with all your APMs, log monitoring, error monitoring, server monitoring, ITSM, Support, and security services.
    Starting Price: $5 per month
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    YUDU Sentinel
    Incident management, emergency mass notification and business continuity software. Sentinel is a crisis communications platform to accelerate and improve your crisis response. Dynamic, digital tools allow you to send mass notification alerts, share documents, communicate via chat channels and attend instant conference calls. Developed as a mobile-first solution, Sentinel is accessible anywhere, any time. Administrators have eyes-on access, with all data secured for post-incident review. Sentinel is hosted on a single-tenant, secure cloud server to protect against cyber-attacks and server loss. The Sentinel crisis console is protected by two-factor authentication adding an extra layer of protection. A white-label version of the Sentinel incident management app is available, allowing clients to add their own name and branding. Sentinel is used for critical incident management & crisis response extensively in the financial, legal, entertainment and engineering sectors.
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    Zero Incident Framework

    Zero Incident Framework

    GAVS Technologies

    ZIF for IT Operations. Shift from Reactive to Proactive IT Operations and Enable Frictionless IT.Features Single Pane of Command. Aggregates data from different monitoring tools and devices with 100+ plugins. Actionable insights on events. Reduces noise in the infrastructure through insightful event correlation and reduced false alarms. Identify Root Cause. Detects issues in the infrastructure faster with infrastructure and application heat maps. Predictive Analytics. Forecasts issues before they cause impacts using supervised and unsupervised machine learning algorithms. Notification & Reporting. Logs incident in the ITSM tool and notifies the right people through the Virtual Supervisor. Automate Tasks. Triggers and automates repeat tasks and complex workflows. Benefits. 360o visibility of enterprise. Operational efficiency through noise nullification, driving faster Mean-Time-To-Repair. Proactive identification of risks based on patterns with no dependency on a CMDB
    Starting Price: $5 per user, per month
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    FireHydrant

    FireHydrant

    FireHydrant

    FireHydrant is the only comprehensive incident management platform that allows you to create consistency for the entire incident response lifecycle to focus on fighting fires faster. FireHydrant is the incident management platform for businesses to manage their complex systems. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most, keeping business operations running smoothly and the customers their businesses serve, happy. We're focused on building technology that thoughtfully re-engineers incident management and sets a standard for how businesses think about reliability. Our goal is to cut through manual processes and create a simple, intuitive, and best of all, delightful to use platform. Create consistency for the entire incident response lifecycle with FireHydrant, the incident management platform for teams of all sizes. Connecting integrations unlocks even more runbook automation with FireHydrant.
    Starting Price: $20 per user
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    BIStrainer

    BIStrainer

    BIS Safety Software

    BIS Safety Software offers learning & compliance software for EH&S professionals, including a learning management system, training matrix, classroom calendar, and much more. BIS also offers digital forms for site audits, incident reports, and many other form-based tasks.
    Starting Price: $0.50/month/user
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    SIGNL4

    SIGNL4

    Derdack

    SIGNL4 is your light-weight, mobile alerting app for teams with tracking, escalations and ownership transparency. It provided reliable alerting by push, SMS and voice calls including duty planning and collaboration. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests. Get the SIGNL4 app from https://www.signl4.com.
    Starting Price: $9.00/month/user
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    SignifAI

    SignifAI

    New Relic

    Smarter incident management for busy SRE and DevOps teams. Your team’s knowledge meets AI & machine learning. An AI and machine learning powered correlation engine for DevOps and Site Reliability Engineering. Automatic correlation, aggregation and prioritization of alerts to help you focus on what matters most. Resolve issues faster with automated predictive insights and recommended solutions. Automatically enriched issues containing all the relevant logs, events and metrics you need, regardless of the timeframe.
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    Samdesk

    Samdesk

    Samdesk

    Samdesk is a global disruption monitoring platform powered by big data and artificial intelligence. We help you protect your people, assets, and brand with real-time crisis alerts. Samdesk is an AI-powered global disruption monitoring tool. We deliver speedy alerts and situational awareness when it matters most. We notify you fast when things go wrong, by harnessing big data and the power of AI. We give you a quick sense of what is going with pictures, videos, nearby events coupled with live traffic, weather, and more. We help you act smarter and faster, with asset monitoring, curated event summaries, smart filters, and more. Industry-leading AI technology means Samdesk customers get notified of crises 45 minutes faster on average vs traditional media. Get notifications in the way that works best for you. Straight to your phone, email, via Slack, and more. Corroborate information fast with photos, videos, and curated incident summaries.
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    StackState

    StackState

    StackState

    StackState's Topology and Relationship-Based Observability platform lets you manage your dynamic IT environment more effectively by unifying performance data from your existing monitoring tools into a single topology. Enabling you to: 1. 80% Decreased MTTR: by identifying the root cause and alerting the right teams with the correct information. 2. 65% Fewer Outages: through real-time unified observability and more planful planning. 3. 3x Faster Releases: by giving time back to developers to increase implementations. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo
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    LMNTRIX

    LMNTRIX

    LMNTRIX

    LMNTRIX is an Active Defense company specializing in detecting and responding to advanced threats that bypass perimeter controls. Be the hunter not the prey. We think like the attacker and prize detection and response. Continuous everything is the key. Hackers never stop and neither do we. When you make this fundamental shift in thinking, you start to think differently about how to detect and respond to threats. So at LMNTRIX we shift your security mindset from “incident response” to “continuous response,” wherein systems are assumed to be compromised and require continuous monitoring and remediation. By thinking like the attacker and hunting on your network and your systems, we allow you to move from being the prey to being the hunter. We then turn the tables on the attackers and change the economics of cyber defense by shifting the cost to the attacker by weaving a deceptive layer over your entire network – every endpoint, server and network component is coated with deceptions.
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    CloudApper Incidents
    CloudApper Incidents is an incident reporting solution for healthcare systems that saves millions of dollars by preventing medical errors and accidents that are caused by unreported incidents. Get an immediate notification for every incident, and take prompt action that minimizes risk from an incident/accident. Get valuable insights and report from Incidents, take preventive action and ensure utmost safety at your facility. Say goodbye to all the complex paperwork. Get all information in one place to perform an efficient incident investigation. Instantly customize the Incidents app without any coding skills required. Simply select the app template, drag-and-drop the required modules, test, and publish. Modifications are immediately available on the web and mobile versions of the app! CloudApper Incidents provides you with a powerful, intuitive, and easy-to-use solution at an affordable price.
    Starting Price: $10 per month