Audience

Companies of all sizes interested in an AI-self-service solution to reduce customer service tickets and cart abandonment instances

About Inbenta

Customer Interaction Management platform using symbolic AI. Maximize your self-service rates. Improve customer experience and brand loyalty. Understands meaning out of the box. Users ask for the same things in different ways, Inbenta understand them all. Rapid time-to-market (days not months) + high perfomance AI out-of-the-box. Patented NLP technology utilizing Meaning-Text Theory + highly conversational. Works with your existing knowledge, content and products. Native support for over 30 languages. Web, mobile, social, SMS, etc. Open APIs & SDKs that can be extended to meet your needs. Discover why so many companies trust & love using Inbenta. Leverage our AI platform to handle common business use cases, and others of your own. Works with your existing knowledge, content and products. Integrate, import or manually add into Inbenta. Use our visual drag-and-drop editor to create decision trees on the fly, and make them transactional with our webhooks architecture.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Inbenta
Founded: 2005
United States
www.inbenta.com/en/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Inbenta Frequently Asked Questions

Q: What kinds of users and organization types does Inbenta work with?
Q: What languages does Inbenta support in their product?
Q: What kind of support options does Inbenta offer?
Q: What other applications or services does Inbenta integrate with?
Q: What type of training does Inbenta provide?
Q: Does Inbenta offer a free trial?

Inbenta Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Predictive Analytics

Chatbot

Machine Learning
Natural Language Processing
Reporting / Analytics
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Sentiment Analysis
Social Media Integration

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Enterprise Search

Text Analytics
Full Text Search
Indexing
eDiscovery
AI / Machine Learning
Fuzzy Search
Faceted Search / Filtering

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)

Inbenta Additional Categories