+
+

Related Products

  • AddSearch
    145 Ratings
    Visit Website
  • Qloo
    23 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Hightouch
    520 Ratings
    Visit Website
  • Axero
    219 Ratings
    Visit Website
  • SearchUnify
    150 Ratings
    Visit Website
  • HubSpot AEO
    151 Ratings
    Visit Website
  • InfoBox
    47 Ratings
    Visit Website
  • Haystack
    292 Ratings
    Visit Website
  • Emtrain
    53 Ratings
    Visit Website

About

360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.

About

Customer Interaction Management platform using symbolic AI. Maximize your self-service rates. Improve customer experience and brand loyalty. Understands meaning out of the box. Users ask for the same things in different ways, Inbenta understand them all. Rapid time-to-market (days not months) + high perfomance AI out-of-the-box. Patented NLP technology utilizing Meaning-Text Theory + highly conversational. Works with your existing knowledge, content and products. Native support for over 30 languages. Web, mobile, social, SMS, etc. Open APIs & SDKs that can be extended to meet your needs. Discover why so many companies trust & love using Inbenta. Leverage our AI platform to handle common business use cases, and others of your own. Works with your existing knowledge, content and products. Integrate, import or manually add into Inbenta. Use our visual drag-and-drop editor to create decision trees on the fly, and make them transactional with our webhooks architecture.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Websites and ecommerce that want a powerful search and recommendation engine

Audience

Companies of all sizes interested in an AI-self-service solution to reduce customer service tickets and cart abandonment instances

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Coveo
Founded: 2005
Canada
www.coveo.com

Company Information

Inbenta
Founded: 2005
United States
www.inbenta.com/en/

Alternatives

Alternatives

Shelf

Shelf

Shelf.io

Categories

Categories

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Not Supported
Faceted Search / Filtering Supported
Full Text Search Not Supported
Fuzzy Search Not Supported
Indexing Supported
Text Analytics Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Integrations

Salesforce Supported
Zendesk Supported
AppBilling Supported
AppHelp Supported
AppInsights Supported
AppMarket Supported
AppReseller Supported
AppWise Supported
Canopy Supported
Elastic Path Supported
Facebook Not Supported
Google Cloud Discovery AI Supported
Ketch Supported
LumApps Supported
NiCE CXone Mpower Not Supported
Salesforce Agentforce Service Not Supported
Sitecore Supported
Stackreaction Supported
Wufoo Supported

Integrations

Salesforce Supported
Zendesk Supported
AppBilling Not Supported
AppHelp Not Supported
AppInsights Not Supported
AppMarket Not Supported
AppReseller Not Supported
AppWise Not Supported
Canopy Not Supported
Elastic Path Not Supported
Facebook Supported
Google Cloud Discovery AI Not Supported
Ketch Not Supported
LumApps Not Supported
NiCE CXone Mpower Supported
Salesforce Agentforce Service Supported
Sitecore Not Supported
Stackreaction Not Supported
Wufoo Not Supported
Claim Coveo and update features and information
Claim Coveo and update features and information
Claim Inbenta and update features and information
Claim Inbenta and update features and information