Audience

Customer experience teams and contact center operators who want to automate and scale support, sales, and communication workflows using autonomous AI agents

About Inagent

Inagent is an advanced conversational AI platform designed for contact centers that deploys autonomous AI agents capable of understanding, reasoning, and resolving complex customer interactions across voice and text channels in a fully omnichannel environment. These virtual agents operate using generative AI and contextual understanding, allowing them to interpret messages, make decisions, and execute actions connected to business systems such as CRM and ERP platforms to achieve specific operational goals. It enables companies to create specialized AI agent teams trained for different business areas, ensuring accurate and efficient handling of tasks such as customer support, sales, appointment scheduling, and claims processing, while seamlessly transferring conversations between agents or to human staff when necessary. Inagent can be activated in minutes through a no-code interface, requiring only initial training with business knowledge.

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ease 0.0 / 5
features 0.0 / 5
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Company Information

Inconcert
Founded: 2001
Spain
www.inconcertcx.com/en/products/inagent

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Product Details

Platforms Supported
Cloud
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Inagent Frequently Asked Questions

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Inagent Product Features