ITOC360 Integrations

There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources.

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.

Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more

Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.

The collaboration platform for API development. Simplify each step of building an API and streamline collaboration so you can create better APIs—faster. Postman is a collaboration platform for API development. Postman's features simplify each step of building an API and streamline collaboration so you can create better APIs—faster. Quickly and easily send REST, SOAP, and GraphQL requests directly within Postman. Automate manual tests and integrate them into your CI/CD pipeline to ensure that any code changes won't break the API in production. Communicate the expected behavior of an API by simulating endpoints and their responses without having to set up a backend server. Generate and publish beautiful, machine-readable documentation to make your API easier to consume. Stay up-to-date on the health of your API by checking performance and response times at scheduled intervals. Provide a shared context for building and consuming APIs, and collaborate in real-time.

Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.

GitLab is a complete DevOps platform. With GitLab, you get a complete CI/CD toolchain out-of-the-box. One interface. One conversation. One permission model. GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate. GitLab helps teams accelerate software delivery from weeks to minutes, reduce development costs, and reduce the risk of application vulnerabilities while increasing developer productivity. Source code management enables coordination, sharing and collaboration across the entire software development team. Track and merge branches, audit changes and enable concurrent work, to accelerate software delivery. Review code, discuss changes, share knowledge, and identify defects in code among distributed teams via asynchronous review and commenting. Automate, track and report code reviews.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.

Amazon CloudWatch is a monitoring and observability service built for DevOps engineers, developers, site reliability engineers (SREs), and IT managers. CloudWatch provides you with data and actionable insights to monitor your applications, respond to system-wide performance changes, optimize resource utilization, and get a unified view of operational health. CloudWatch collects monitoring and operational data in the form of logs, metrics, and events, providing you with a unified view of AWS resources, applications, and services that run on AWS and on-premises servers. You can use CloudWatch to detect anomalous behavior in your environments, set alarms, visualize logs and metrics side by side, take automated actions, troubleshoot issues, and discover insights to keep your applications. CloudWatch alarms watch your metric values against thresholds that you specify or that it creates using ML models to detect anomalous behavior.

Linear is a modern product development system designed specifically for teams and AI agents working together in the new era of software creation. The platform replaces traditional issue tracking with a more intelligent and streamlined approach to planning, building, and shipping products. It enables teams to turn conversations, feedback, and requests into structured, actionable tasks that are automatically prioritized and routed. Linear supports the entire product lifecycle, from defining strategy and planning roadmaps to executing development and reviewing outputs. With built-in AI capabilities, it allows agents to assist with tasks like drafting product requirements and even contributing to code workflows. The system is optimized for speed and clarity, reducing noise so teams can maintain focus and high velocity. Overall, Linear empowers teams to operate more efficiently by combining human collaboration with AI-driven automation.

Splunk AppDynamics delivers full-stack observability for hybrid and on-prem environments, linking technical performance directly to business outcomes. It enables teams to detect anomalies, diagnose root causes, and prioritize issues based on their real business impact. With capabilities ranging from network performance correlation to SAP system optimization, the platform offers deep insights across applications, APIs, and infrastructure. Its runtime security features safeguard applications by detecting vulnerabilities, blocking attacks, and highlighting potential risks. AppDynamics also enhances digital experiences with web, mobile, and synthetic monitoring to understand user journeys. By unifying performance, security, and business analytics, Splunk AppDynamics helps enterprises reduce costs, prevent outages, and deliver seamless customer experiences.

Build complex automations 10x faster, without fighting APIs. Your days spent slogging through a spaghetti of scripts are over. Use JavaScript when you need flexibility and UI for everything else. n8n allows you to build flexible workflows focused on deep data integration. And with sharable templates and a user-friendly UI, the less technical people on your team can collaborate on them too. Unlike other tools, complexity is not a limitation. So you can build whatever you want — without stressing over budget. Connect APIs with no code to automate basic tasks. Or write vanilla Javascript when you need to manipulate complex data. You can implement multiple triggers. Branch and merge your workflows. And even pause flows to wait for external events. Interface easily with any API or service with custom HTTP requests. Avoid breaking live workflows by separating dev and prod environments with unique sets of auth data.

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost. Detect problem states within the incoming metric flow automatically. No need to peer at incoming metrics continuously. The native web interface provides multiple ways of presenting a visual overview of your IT environment. Save yourself from thousands of repetitive notifications and focus on root causes of a problem with Zabbix Event correlation mechanism. Automate monitoring of large, dynamic environments.Build distributed monitoring solution while keeping centralized control. Integrate Zabbix with any part of your IT environment. Get access to all Zabbix functionality from external applications through Zabbix API.

Jira Align (formerly AgileCraft) connects your business strategy to technical execution. Aggregate team-level data to make all work visible across your enterprise in real-time. Get everyone on the same page to determine scope, roadmaps and dependencies across teams and portfolios. Connect strategic investments with customer value created to drive outcomes faster and more reliably. Communicate the value of funding strategic initiatives to investors, analysts, and employees. Connect strategy to execution to drive enterprise value of your high-level mission and vision. Execute against sprint work that tracks back to your company’s high-level strategy. Ensure programs run smoothly and resources are perfectly allocated for on-time delivery. Manage idea intake, prioritize the feature backlog, and track progress with real-time roadmaps. Drive digital transformation with a framework customized to scale agile in your enterprise.

Power your metrics and alerting with a leading open-source monitoring solution. Prometheus fundamentally stores all data as time series: streams of timestamped values belonging to the same metric and the same set of labeled dimensions. Besides stored time series, Prometheus may generate temporary derived time series as the result of queries. Prometheus provides a functional query language called PromQL (Prometheus Query Language) that lets the user select and aggregate time series data in real time. The result of an expression can either be shown as a graph, viewed as tabular data in Prometheus's expression browser, or consumed by external systems via the HTTP API. Prometheus is configured via command-line flags and a configuration file. While the command-line flags configure immutable system parameters (such as storage locations, amount of data to keep on disk and in memory, etc.).