Alternatives to Hopstay
Compare Hopstay alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Hopstay in 2024. Compare features, ratings, user reviews, pricing, and more from Hopstay competitors and alternatives in order to make an informed decision for your business.
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HotelFriend
HotelFriend
HotelFriend is a cloud-based hotel management software. It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2016 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do. -
2
Cloudline
Cloudline
Visitor experience and attraction management technology that helps your business grow. Helping leisure businesses unlock new revenue, reduce costs and modernize customer experience. Cloudline is a hassle-free, customizable digital guest and site management solution that enhances visitor experience and offers efficient, tailored support. Streamline and automate operations, analyze customer data and boost your business performance. -
3
Nonius Smart Hotel App
Nonius
How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS. -
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FCS1
FCS
FCS1 brings together the best technical know-how of FCS’ hospitality solutions in ONE app – redesigned to meet the hotel’s ever-changing needs, and with modern-day style. With 19 modules and counting, FCS1 covers the spectrum of your operations – from cleaning and service delivery to complaints and overall operations. Create a management solution that is unique to your hotel’s needs with FCS1. No obligation access period. Experience the everything FCS1 has to offer. Securely access the different modules with just ONE username and password. Automatically escalate cases to ensure that tasks are handled in a timely manner. Access FCS1 anytime and from any device with an internet connection. Super fast, hassle-free deployment. No more complicated installations. Oversee up to 10 properties from a single account. Easily view pending jobs by clicking on the respective pins on the map. -
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INTELITY
Intelity
INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices. -
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AIPEX Virtual Concierge
AIPEX Technologies
AIPEX provides AI guest engagement for hotels and vacation rentals, both through in-property devices as well as guest's mobile phones. AIPEX allows hosts to automate guest interactions while at the same time raising the bar on the guest’s experience. Our in-property solution is the most advanced technology in use today at hotels and vacation rental properties, using a combination of voice and a touchscreen interface to connect with guests. Hosts can reduce time spent, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. Using the AIPEX portal, hosts can tell the voice assistant exactly what to say in response to a guest's questions. In addition, custom proactive messages and images are displayed, engaging people in a common area. In fact, on average guests interact with the device 5-10 times a day. Purpose-built for hospitality, AIPEX includes privacy protections and is used across more than 10000 short-term rental properties.Starting Price: $7.20/month/device -
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ALICE
ALICE
Enable lean hotel staff to do the most impactful work in the most efficient way. ALICE is an all-in-one platform that streamlines operations and communication, boosts productivity, and increases guest satisfaction. All teams and tasks connected, tracked, understood, and optimized...in one place. Increase productivity with smart and efficient task distribution and management. Gain visibility and transparency into all operations to make the best decisions for your hotel. Get actionable data to hold individuals and specific hotel departments accountable. The hotel operations management platform that allows you to improve communication, task management, and guest satisfaction in one solution. -
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Concierge Organizer
COGIFOR
Concierge Organizer is able to establish links with other hotel softwares or other suppliers softwares. These interactions are secured and do not result in any data loss. A section for recurring tasks assigned to a person/group of people. The checklist is generated daily. Multiple checklists can be set up. A dedicated events section allows the Concierge, with one click, to suggest temporary events on confirmations sent to the Guests. Dedicated sections to track incoming or outgoing items. Several services linked together. If a service is modified/cancelled, you do not miss out on anything. With one click, you can easily generate reports. You strengthen your supervision and control over every information recorded in Concierge Organizer. A smart and powerful system of ready to use templates, relevant with your hotel communication and with your activity. -
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Bigsib
Bigsib Technologies
Bigsib is an Artificial Intelligence chatbot designed to facilitate continuous customer support for rental hosts. Its advanced artificial intelligence and natural language processing capabilities incorporate the host's support content and property specifics to provide tailored and accurate responses to guest inquiries. The platform serves to streamline communication, foster personalized interactions, and includes functionalities such as manual response approval, response scheduling, and automated follow-ups for enhanced efficiency in host-guest interactions.Starting Price: $49/month up to 3 listings -
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VenueLytics
VenueLytics
See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.Starting Price: $79.00/month -
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Vouch
Vouch
Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency. -
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Tripsee Concierge
TripSee
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest. -
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Incentient SmartTouch
Incentient
We design, develop, install and support bespoke interactive digital solutions for discerning premium hospitality venues of every kind. Our hospitality websites and mobile applications enhance guest experience, prioritize guest health and safety, eliminate printing costs, streamline processes, leverage brands, empower management, and drive revenue. The original, patented, award-winning SmartCellar for restaurants, bars, and private collections. Our latest SmartTouch and SmartCellar products are designed to work on any platform. Each application is uniquely designed and built in strict accordance with our clients' requirements and brand vision. Our three-part systems consists of guest-facing, staff-facing, and administrative modules that empower our clients to make autonomous, instant edits and updates to critical information in real time. We optimize efficiencies and drive additional revenue to your bottom line. -
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aavgo
aavgo
aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.Starting Price: $9.99 per room per month -
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EZStay
EZStay
EZStay™ is a contactless guest management system for the Hospitality industry. With a powerful admin console bundled with a guest-app for hotels you can digitize the entire journey of services such as concierge, housekeeping, room service, table reservation, in-house shopping, spa, salon and other upsell opportunities, giving hoteliers the ultimate technology solution to deliver the best guest experience at every step of their stay! Your can now personalize EZStay™ with your own brand and customize terms and conditions and invoices digitally, for sustainable hospitality. What’s more, with EZStay™ you can slice and dice data as you wish with intelligent analytics on key performance indicators such as ADR, RevPAR, Occupancy Rate and other metrics for Revenue Assurance. You can also drill down KPIs by property, clusters, country, region and based on what is important to you – thanks to the powerful AI engine at the core. -
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MS Shift
MS Shift
Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks. Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go. Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop. Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries. -
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Viqal
Viqal
Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Utilizing AI for natural conversations, Whatsapp as a guest communication channel and integrated with a hotel tech stack, it automates standard guest inquiries and can add extra revenue per booking through automated upselling. Integrating Viqal with your existing tech stack augments your capabilities with a focused approach to guest communication through WhatsApp, the leading messaging platform.Starting Price: €2.99 per room/month -
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Triparound X
Triparound
Know your guests' preferences. Make data-driven decisions. Propel your hotel into unprecedented levels of excellence. Enhance your business with Triparound X. Triparound X enables hotels to efficiently promote and manage onsite and offsite ancillary services and experiences. With Triparound X hotels and their front-desk/concierge staff can view real-time availability and instantly book experiences, such as tours, rentals, spa treatments, transfers, and more, both inside and outside the hotel. Use Triparound X to increase your revenue and capture valuable information about sales and trends that will help you drive customer engagement and satisfaction. Enthuse your guests. Create memorable experiences for your guests at the click of a button. Sailing trips in pristine waters, daily tours in picturesque villages, hiking excursions in sublime landscapes and stargazing at magical starry night skies. Complete the mesmerizing experiences. Book Now.Starting Price: $49 per month -
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Alliants
Alliants
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries. -
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protel Voyager
protel
Give your guests and employees more time with the help of mobile tools, digital concierge, excellent information flow and much more. protel VOYAGER is an award-winning app that offers you a simple option to publish an app with your own branding, powered by protel PMS. Our vision is to deliver the technology ecosystem for the global hotel industry. More time for guests and employees through mobile tools, digital concierge, excellent communication and more. View and change personal profile information. Add your own preferences and special requests. Check-in and mobile keys for room admission. View invoice and check out. Book additional services such as room service. Make requests for housekeeping or room maintenance. View hotel information and specials. Enjoy all the content that the hotel provides. A modern PMS is the heart of every hotel business. Choose a PMS that seamlessly connects to the best technology in the hotel industry. -
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Trabble
Trabble
Triple your customer service response speeds with our chat-based concierge, which automatically reroutes requests and reservations for immediate fulfillment, leaving your guest support team free to attend to complex requests. Build relationships with your guests before, during, and after their stays with personalized conversations across multiple channels. Maintain full oversight of all areas of your property, enabling easy access and management of macro and microsystems from one place. We help your team adapt quickly to the new system, with informative onboarding walkthroughs and tutorials offered online or on-site where requested, and the provision of detailed hospitality SOP guides that are easy to follow.Starting Price: $6 per room per month -
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Hinfo
App IT Byte
In this digital world, guests can now use their own devices to access your property's compendium details and services, anywhere they go during their stay. You can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Imagine a world where your guests can access your property and local area details, anywhere, in their preferred language. A world where guests can also communicate with your property's reception staff in their own language. Our Hinfo digital hotel compendium allows you to update details in minutes, for all of your guests.Starting Price: $25.00 AU per month -
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Duve
Duve
Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.Starting Price: €5 per room per month -
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BookingCenter
BookingCenter
Easy check-in and check-out from interactive Tape Chart. Manage bookings, flexible folio control, automated and customized letters. Full range of back-office reports including Occupancy, Bookings, Revenue, Batch and many more. MyCard© PCI Compliant | EMV Payment Gateway – Latest POS Hardware. Automatic Authorizations. Swipe/Tap/Dip with ethernet and wireless devices. Use un-attended in a Kiosk for total property automation. Design your own Booking Engine using industry APIs. Use our Concierge & Request System with APIs and Webhooks for staff and guest communication. From pre-arrival to in-house Guests, APIs make your property run as creatively as you. Seamless two-way integration to all GDS and major OTAs, including multiple rates, availability, and bookings.Starting Price: $50 per month -
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GuestService
GuestService
GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.Starting Price: €99 per month -
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ResortSuite CONCIERGE
Agilysys
Complete third party reservations conveniently on behalf of your guests. ResortSuite CONCIERGE allows a property to manage external reservations and partner information – another way to personalize and deliver a five-star guest experience. Display which services are available with third party providers, including pricing, rates, availability, and special alerts for guests. Get access to a guest’s complete history of external reservations to ensure that exceptional guest service is provided and guest loyalty is enhanced. Record interactions and preferences to ensure relevant and timely information is always available to your staff. With the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for concierge operations that use a corporate standard for their PMS and POS. -
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Zenya
Zenya
Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience. -
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Orana Stay
Orana Stay
Orana is one of the best SaaS services providers for Hotels, Motels, Resorts, and Boutique Hotels. We provide you with the best Hotel compendium app i.e. nothing but just a digital Guest welcome book that helps your visitors a lot and enhances their experience with you and your hospitality. This digital welcome book is an absolute alternative to the old printed compendiums. It helps visitors by providing all the necessary data about your hotels, nearby places, food, etc. on their own mobile phones. This Digital hotel compendium has its own benefits like - You can access it anywhere, attractive user interface, fully contactless solution, unlimited information updates, individual access for each and every customer, environment friendly, guest messaging, Multiple languages at the same time, notifications, getting directions, dialing contact numbers, and viewing web pages, cost competitive than the printed ones, user analytics, best ROI (Return on Investment) and many more all just at one. -
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Hayden AI
Hayden AI
The world’s most innovative cities use Hayden AI’s sensors, software, and data to improve urban mobility and quality of life for their communities. A technology-first approach to road safety and traffic flow. Convert public and private vehicles into street sensors with our AI powered perception systems and citizen app. Generate a real-time digital twin of the city by fusing mobile sensors with citizen-driven data. Enable community and stakeholder participation through accessible digital tools. Hayden AI not only scales a city’s ability to create safer, more efficient traffic flows, but also addresses the very real issues of fair and just mobility. Search for open positions and help solve complex challenges in AI. Automate complex processes and improve public services with Hayden AI’s patented suite of perception systems for city fleets. Clear congested lanes to improve road safety and traffic flow. -
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CitySuite
Harris Enterprise Resource Planning
CitySuite was created to bring a new generation of software to the local government and utilities markets. Our CitySuite Software helps you efficiently manage your Sales Tax, Utility Billing, Financial, Payroll, Human Resources, and Community Development processes while providing technologies that support customer self-service through our Citizen Access Portal. If you’re looking for Web-based Enterprise Resource Planning software organically built with leading-edge technology, look no further than CitySuite. Our open and flexible approach allows our software components to integrate with existing systems and operate seamlessly within the enterprise of our municipal customers. While many local government and utility agencies engage us to replace entire legacy Enterprise Resource Planning (ERP) systems, others use our services to augment their existing systems with just one or more modules. -
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City2Gether
SoyHuCe
A smart city application that puts the citizen at the heart of the ecosystem by simplifying exchanges with elected officials and communities. New massive urbanization phenomena represent real challenges in economic, social, health, and logistical terms. Our environment is a mine of data that is not or little used, due to a lack of communication and interactivity. The city of the 21st century aims to exploit this data and facilitate communication between elected officials and citizens. Citizens must be actors in public life and thus positively influence the future of a city or region. The collaboration between citizens and municipalities is a strength in the development of the city. This new approach to inter-citizen communication, associated with the opportunities offered by the processing of the data collected, offers visible results on the general “state” of a municipality. Customizes to adapt to the challenges of the territory. -
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TEKConnectGov
TEKConnectGov
TEKConnectGov custom municipal government software helps your city perform tasks efficiently to serve your citizens effectively. TEKConnectGov has several different modular-based options, allowing you to select only what you need. Citizens can apply, track, and pay for permits online. Issue, track, and manage notifications and complaints by property. Your city's greatest asset is its citizens. This tool helps them be a part of your team. Minimize downtime and repair costs of city assets through proper asset management. Enter, approve, or reject time from anywhere. Utilize city facilities effectively with our reservation online portal. Issue, track, and manage nuisance calls by property or person. Our experienced team has the business process knowledge to help you gain efficiencies, cut down on paperwork, and empower your city. Our public-facing portal flows seamlessly from your city's website. Its user-centered design makes for easy-to-use applications. -
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AT&T Smart Cities
AT&T Business
Enabling improvements across key drivers in transit, lighting, parking, security, the environment, and infrastructure. Improving the way services are delivered with IoT innovations can help transform cities and enhance citizens lives. Data analytics of smart city technology can be leveraged to help better plan urban economics and projected development. Taking a strategic approach to integrate technologies can help cities reduce energy, waste and costs, and advance sustainability goals. Reduce energy use across entire physical asset base. Drive operational agility using near-real-time IoT data. Employ big data analytics for actionable insights. Ensure predictable building and facility maintenance tasks. Reduced energy consumption and CO2 emissions through LED retrofit. Centralize management operations with near-real-time data throughout your facilities. A comprehensive, customizable program that enables building operators to proactively monitor, manage, and maintain efficiency. -
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illico
NeoLedge
Discover illico, the integrated, multi-channel management software solution for cities. illico is the leading public-sector software solution transforming municipalities of all sizes into smart cities. Built-in workflows, optimized features and multi-channel support empower public sector teams to accelerate processes, simplify content and mail management, and improve community engagement. A city powered by illico can provide fast, accurate service from any device, which quickly strengthens citizen satisfaction. Additional advantages include the ability to deploy an integrated and turnkey service that’s easy to learn and use, with all maintenance and support included. Backed by NeoLedge innovation and expertise, illico enables cities to focus less on technology and more on strategic growth. -
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FAMA SMARTcity
FAMA Systems
FAMA SMARTcity is the solution designed specifically for local government. This tool is capable of serving the different areas of city management from a centralized information core. Collects information from the different systems and sensors that serve the city. Powerful dashboard for public managers. Platform integrated with the APIs of the cities. Integration with the viewer that allows visualizing on a GIS map information from other sources (Big Data, IoT, BI, municipal databases, social networks, etc.). The communication channel between citizen-administration-external suppliers/local police, which streamlines processes and optimizes the management and resolution of incidents. Greater transparency of the administration towards the citizen, making information on assets, maintenance, works, investments, etc. available to them. Greater involvement of citizens in the maintenance of assets, as well as in improving the quality of life in their municipality. -
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ACCEO Municipal
ACCEO Solutions
Designed to improve the services relied on by citizens, ACCEO Municipal offers all the solutions necessary for effective municipal management and meets the exacting needs of any city manager. With centralized accounting modules, property and asset data, leading-edge recreation management solutions, tools for the management of established rules and procedures, and tools for city clerks, the ACCEO Municipal software suite allows cities and municipalities to take care of everything. Discover ACCEO Municipal’s full range of features and functions. Bring your municipality into the digital age and join the smart city community with software solutions from PG Solutions! For more than 40 years, PG has been associated with innovation and success with municipal decision-makers. Discover our different product ranges, adapted to the multiple needs of your community! Let's develop your municipality together! -
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Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. The solution helps users to achieve greater channel shift for top 10 services by volume, and a higher percentage of of service requests completed on time. CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. This application helps customers to increase in First Contact Resolution (FCR
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Tyler Utility CIS
Tyler Technologies
Manage every aspect of your utility services with Tyler’s comprehensive billing and account management software. From connects and disconnects to work orders, billing, and customer notifications, our solutions enable municipal and independent utilities to automate processes, enhance productivity, and increase collections. Seamless integration with Tyler’s financial management solutions helps simplify processes, reduce data entry, and improve efficiency. Backed by a customer-focused design, Munis delivers the services citizens demand, the functionality utilities require, and the technology needed to support growing, mid-size to large organizations.Starting Price: $25.00/one-time/user -
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Chambre
Chambre
Placing a service request has never been so easy. No phone calls or miscommunication, schedule a request or surf through special services during your stay. With Chambre you can place these requests using your mobile browser or in room PC tablet provided by the hotel. Convenience is going mobile. Control the lights, fans, AC’s and other appliances from in room Tablet or your personal mobile. With our IR blaster installed your mobile becomes the remote to all IR devices in the room. A Plethora of features that can be provided by the hotel be it nearby places, places to visit, shopping recommendation, taxi services or anything that hotel can offer as a personalized service. Chat option for Guests and staff communication. No need of asking for or carrying room keys. Your mobile can be your key during the stay.Starting Price: $1 per room per month -
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Hotefy
Hotefy
Hotefy customers have reported a increase in the quantity and average rating of reviews provided by their customers. Hotefy on-demand service reduces staff requirements in service areas, and can allow you to consolidate kitchens and outlets. Increase per customer average revenue by 30%. Some customer demographics by over 1000%. Reduce staff required to patrol service areas of the hotel. Hotefy allows your customers to order from anywhere without waiting for a server. Consolidate outlets into fewer or single basic menu serviced by a single kitchen. With a customer feedback system build in, you will start to get direct feedback from your customers. Customization is a quintessential part of Hotefy. Use prebuilt pages to start in minutes or create new pages and styles to suit your brand. Fair subscription based pricing, no commissions on orders or room upgrades! Our plans are priced according to your occupancy, based open outlets with unlimited rooms included.Starting Price: $19 per month -
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Hottel.io
MAGOWARE
Hottel.io is a 5 star entertainment & engagement system for all hospitality operators who want to welcome their guests with an interactive two-way system providing exceptional services. It is a cloud based In room TV system for for content providers, content distributors, system integrators, hospitality and Hospitals, ISP and more.Starting Price: $1/screen/month -
42
Brightly SmartGov
Brightly (formerly Dude Solutions)
Brightly SmartGov™️ simplifies permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in a single information hub. Our browser-based solution helps your organization manage planning, permitting, licensing, inspections and code enforcement in one centralized system. Using automated, mobile-enabled technology, simplify access and processes for citizens and commerce. SmartGov, our mobile-friendly, cloud-based software, helps you drive revenue growth and easily manage permitting, licensing, code enforcement and more. Capitalize on new development opportunities, support growth and provide an optimized experience for citizens, contractors and businesses. Ensure proper permitting procedures, code enforcement and compliance, and maximize citizen engagement, with a web-based portal that promotes self-service and transparency. -
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Catalis Court Case Management
Catalis
Thousands of governments trust Catalis solutions to automate workflows, accept payments, and engage citizens. Catalis delivers fully integrated solutions for government that streamline workflows, save time, and improve public engagement. With our industry-specific support, we help government agencies remain at the forefront of technology. Catalis is the transformational SaaS and integrated payments partner powering all levels and sizes of government – municipalities, counties, states, and federal agencies. -
44
QAlert Citizen Request Management
QScend Technologies
Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S. -
45
Modeshift
Modeshift
We help transit agencies update their legacy fare collection and CAD/AVL systems to improve efficiency, increase ridership and provide adequate service with best in class, custom branded apps. Modeshift is a US company that specializes in serving small and mid-sized cities that are often neglected by bigger tech providers. Give citizens both mobile ticketing and trip planning in one app, for a smart public transit experience. Providing a system that works, an intelligent transport system leads to increased usage and satisfaction among riders. We help agencies see better adoption rates and as a result, an increased fare collection ratio. Make data-driven decisions for every aspect of public transit. Optimize the system based on real-time insights & save valuable resources. Make public transit the preferred method of transportation in your city. Create a seamless user experience. -
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MaintStar Land Management
MaintStar
Meet real world needs with our cutting-edge cloud-based Land Management and Permitting Solutions. MaintStar’s Land Management Systems eliminates bottlenecks between governments and citizens. Easily automate critical tasks associated with Permitting, Planning & Zoning, Inspections, Licenses, and Code Enforcement. Our open architecture lets you interface with multiple systems. Thanks to our centralized database you’ll share information across all departments and improve communication between agency offices and concerned parties. MaintStar's Land Management System Software seamlessly integrates with MaintStar's Enterprise Asset Management software. When it comes to protecting your citizens and community, the guiding principle is always “safety first.” To prevent erroneous construction, unsafe kitchens, or the installation of faulty equipment, every city must comply with an enormous number of environmental, building design and safety codes. -
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Unwire
Unwire
Unwire’s Mobility Platform is a Mobility as a Service (MaaS) solution for public transit agencies, cities, and their citizens. It aggregates mobility services and enables users to seamlessly plan, book, and pay for their multimodal journeys. Our platform combines more than a decade of experience with mobility solutions into a one-stop-shop solution ideal for public transit agencies and cities of any size. Our platform offers extensive planning features, including multimodal trip planner with fully integrated on-demand microtransit booking and scheduling system. It can incorporate first mile / last mile services and support integrated paratransit services. The platform can evolve as there is easy integration for new mobility services and partners. It is also multi-agency ready. Our platform also offers a wide range of payment methods (Payment cards, Google Pay, Apple Pay, cash-to-mobile) and a comprehensive account-based mobile fare collection for iOS and Android. -
48
GovMetric
GovMetric
Harness the power of the customer's voice to design services that meet the needs of your citizens and communities. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier. -
49
CSM CXP
CSM Technologies
CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology. -
50
MazikCity
Quisitive
MazikCity is a community development application for permitting, business licensing, code enforcement, and maintenance management. MazikCity is fully integrated with Microsoft Dynamics 365 for a full view of the city’s operations. This application will streamline and automate workflows to allow the city to be more efficient. The rapid pace of innovation and societal changes are presenting new challenges for cities. Government leaders are seeking new ways to become more efficient with public money, ensuring security-enhanced data, and delivering new services with greater engagement with citizens.