CSM CXP

CSM CXP

CSM Technologies
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About

CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology.

About

Improve urban experience & optimize customer support with the only conversational AI framework built purely for cities & city marketers. Cities & municipalities use our technology to manage knowledge, optimise citizen support, automate tasks & broadcast city-related updates. They more efficiently process complaints, tasks & queries that are otherwise tedious & painful for citizens. Invest in citizen-centric projects that improve the citizen experience & allow your organization to operate at its maximum capacity. Destination marketing organizations use our technology to automate customer support, increase content reach and transition to a 24/7 organization.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Governments that want to offer a good citizen experience

Audience

Digital assistant solution for cities and destinations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CSM Technologies
Founded: 1998
India
www.csm.tech

Company Information

Hopstay
France
www.hopstay.co

Alternatives

Alternatives

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City2Gether

SoyHuCe
MyCity App

MyCity App

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FAMA SMARTcity

FAMA SMARTcity

FAMA Systems

Categories

Citizen Engagement Supported
Government Supported

Categories

Concierge Supported

Integrations

Patchworks Supported

Integrations

Patchworks Not Supported
Claim CSM CXP and update features and information
Claim CSM CXP and update features and information
Claim Hopstay and update features and information
Claim Hopstay and update features and information