Audience

Startups and Small Businesses

About HelperHat

HelperHat is an AI-powered customer support software designed to assist businesses in providing affordable and reliable customer service from their websites. By installing HelperHat on your website, your business can offer 24/7 AI-powered customer support, ensuring that customer inquiries are handled efficiently, quickly, and accurately. Available on iOS, Android, and the Web, HelperHat makes it easy to manage customer support across all platforms.

Key Features:

AI-Powered Live Chat: Leverage advanced AI technology to deliver immediate, accurate responses using content directly from your website and uploaded files.

Easy Integration: Compatible with 99.99% of websites, including WordPress, Shopify, Wix, and Squarespace. Simply add a snippet of code to get started.

Real-Time Notifications: Receive instant push notifications and emails whenever a customer requests a live agent.

Customizable Interface: Match the chat bubble color to your branding.

Pricing

Starting Price:
$20
Pricing Details:
All our prices are listed in USD

1000 AI Messages Included: Automate your customer support responses.

After 1000 AI Messages: Pay only $5 for every additional 100 AI messages.

Unlimited Live-Agent Messages: Talk to your customers without any worries.

Unlimited Team Members: Grow your team with no "per-seat" fees.

Unlimited Customer Inquiries: Handle unlimited customer support inquiries.

Unlimited Supporting Files: Upload unlimited supporting files for AI learning.

Automated Web Sync: All webpages are automatically synced for AI learning.

AI Analytics: Granular analytics collected from every message & conversation.

Spam Detection: AI automatically flags spam conversations or customers.

Files & Images: Multimodal AI can understand various files and images.

Conversation History: All customers' conversations are automatically saved.

Conversation Categorization: AI automatically categorizes conversations.

CSAT Scores: Customers can rate messages or conversations anonymously.

Instant Notifications: Get instant email alerts and push notifications.

Cross-Platform Support: Manage your account from the Web, iOS and Android.

Accessibility: Works with screen readers and accessibility tools across devices.

High Security: SSL encryption, secure servers, and firewalls keep data safe.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Nunuworks Inc.
Founded: 2020
Canada
helperhat.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Videos
Support
24/7 Live Support
Online

HelperHat Frequently Asked Questions

Q: What kinds of users and organization types does HelperHat work with?
Q: What languages does HelperHat support in their product?
Q: What kind of support options does HelperHat offer?
Q: What other applications or services does HelperHat integrate with?
Q: Does HelperHat have a mobile app?
Q: What type of training does HelperHat provide?
Q: Does HelperHat offer a free trial?
Q: How much does HelperHat cost?
Q: What pricing for support is available for HelperHat?

HelperHat Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Natural Language Processing
Reporting / Analytics
Sentiment Analysis
Inline Media / Videos
Machine Learning
Payment Integration
Prediction
Ready-made Templates
Social Media Integration

Live Chat

Customizable Branding
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking