Audience
Virtual Assistant solution that helps organizations with natural language processing interactions and troubleshooting actions
About HCL Clara
HCL Clara, an Intelligent Virtual Assistant, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products. Clara offers a human-like, personalized, round-the-clock experience to HCL Software products users, to minimize the FAQ-type calls. Clara facilitates Semantic Search in product documentation to increase the response rate. Clara saves IT ops time, frees up the users, manages the how-to questions and initiates the initial troubleshooting of HCL Software products conveniently with voice command or simple text chat. Clara can access your knowledge base, provide recommendations and perform tasks. Clara has the ability to retain the context of the conversation in progress to identify the intents more efficiently.
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Integrations
Company Information
HCL Software
Founded: 1976
Italy
www.hcltechsw.com/clara
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online
HCL Clara Frequently Asked Questions
Q: What kinds of users and organization types does HCL Clara work with?
HCL Clara works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does HCL Clara support in their product?
HCL Clara supports these languages: English.
Q: What kind of support options does HCL Clara offer?
HCL Clara offers support via online.
Q: What other applications or services does HCL Clara integrate with?
HCL Clara integrates with: SaaSOps Marketizer.
Q: What type of training does HCL Clara provide?
HCL Clara provides training in the form of documentation, live online, and videos.
