Audience

Virtual Assistant solution that helps organizations with natural language processing interactions and troubleshooting actions

About HCL Clara

HCL Clara, an Intelligent Virtual Assistant, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products. Clara offers a human-like, personalized, round-the-clock experience to HCL Software products users, to minimize the FAQ-type calls. Clara facilitates Semantic Search in product documentation to increase the response rate. Clara saves IT ops time, frees up the users, manages the how-to questions and initiates the initial troubleshooting of HCL Software products conveniently with voice command or simple text chat. Clara can access your knowledge base, provide recommendations and perform tasks. Clara has the ability to retain the context of the conversation in progress to identify the intents more efficiently.

Integrations

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Company Information

HCL Software
Founded: 1976
Italy
www.hcltechsw.com/clara

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

HCL Clara Frequently Asked Questions

Q: What kinds of users and organization types does HCL Clara work with?
Q: What languages does HCL Clara support in their product?
Q: What kind of support options does HCL Clara offer?
Q: What type of training does HCL Clara provide?

HCL Clara Product Features