HCL Clara

HCL Clara

HCL Software
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About

HCL Clara, an Intelligent Virtual Assistant, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products. Clara offers a human-like, personalized, round-the-clock experience to HCL Software products users, to minimize the FAQ-type calls. Clara facilitates Semantic Search in product documentation to increase the response rate. Clara saves IT ops time, frees up the users, manages the how-to questions and initiates the initial troubleshooting of HCL Software products conveniently with voice command or simple text chat. Clara can access your knowledge base, provide recommendations and perform tasks. Clara has the ability to retain the context of the conversation in progress to identify the intents more efficiently.

About

Loandock is an AI mortgage-processing platform and service for independent mortgage banks, brokers, and loan officers processing their own files. Its assistant, Clara, works in customers’ existing loan origination systems and lender portals to build loan packages, collect and check documents, pre-underwrite files, submit them to lenders, and work returned conditions. Clara follows up by text and email with borrowers and third parties such as title, insurance, employers, homeowners associations, servicers, and payoff providers. She checks documents against each condition, requests corrections when information is missing, and files material against the relevant requirement. Questions requiring judgment go to the customer’s processing team; lender underwriters retain credit decisions and final condition-clearance authority. Processors can interact with Clara through Slack, Microsoft Teams, text, email, or the Loandock dashboard.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Virtual Assistant solution that helps organizations with natural language processing interactions and troubleshooting actions

Audience

Mortgage processing companies, independent mortgage banks and mortgage brokers that process their own files.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HCL Software
Founded: 1976
Italy
www.hcltechsw.com/clara

Company Information

Loandock
www.loandock.com

Alternatives

Alternatives

Lender Optimus

Lender Optimus

Lender Software Solutions

Categories

AI Assistants Supported

Categories

AI Lending Supported
Mortgage and Loans Supported

Integrations

ARIVE Not Supported
Encompass Not Supported
LendingPad Not Supported
Microsoft Teams Not Supported
SaaSOps Marketizer Supported
Slack Not Supported

Integrations

ARIVE Supported
Encompass Supported
LendingPad Supported
Microsoft Teams Supported
SaaSOps Marketizer Not Supported
Slack Supported
Claim HCL Clara and update features and information
Claim HCL Clara and update features and information
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Claim Loandock and update features and information