HCL ClaraHCL Software
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Related Products
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About
HCL Clara, an Intelligent Virtual Assistant, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products. Clara offers a human-like, personalized, round-the-clock experience to HCL Software products users, to minimize the FAQ-type calls. Clara facilitates Semantic Search in product documentation to increase the response rate. Clara saves IT ops time, frees up the users, manages the how-to questions and initiates the initial troubleshooting of HCL Software products conveniently with voice command or simple text chat. Clara can access your knowledge base, provide recommendations and perform tasks. Clara has the ability to retain the context of the conversation in progress to identify the intents more efficiently.
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About
Loandock is an AI mortgage-processing platform and service for independent mortgage banks, brokers, and loan officers processing their own files. Its assistant, Clara, works in customers’ existing loan origination systems and lender portals to build loan packages, collect and check documents, pre-underwrite files, submit them to lenders, and work returned conditions. Clara follows up by text and email with borrowers and third parties such as title, insurance, employers, homeowners associations, servicers, and payoff providers. She checks documents against each condition, requests corrections when information is missing, and files material against the relevant requirement. Questions requiring judgment go to the customer’s processing team; lender underwriters retain credit decisions and final condition-clearance authority. Processors can interact with Clara through Slack, Microsoft Teams, text, email, or the Loandock dashboard.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Virtual Assistant solution that helps organizations with natural language processing interactions and troubleshooting actions
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Audience
Mortgage processing companies, independent mortgage banks and mortgage brokers that process their own files.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingPricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHCL Software
Founded: 1976
Italy
www.hcltechsw.com/clara
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Company InformationLoandock
www.loandock.com
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Alternatives |
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Categories |
Categories |
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Integrations
ARIVE
Not Supported
Encompass
Not Supported
LendingPad
Not Supported
Microsoft Teams
Not Supported
SaaSOps Marketizer
Supported
Slack
Not Supported
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Integrations
ARIVE
Supported
Encompass
Supported
LendingPad
Supported
Microsoft Teams
Supported
SaaSOps Marketizer
Not Supported
Slack
Supported
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