Audience
Customer communication solution for companies
About Gnatta
But it could definitely be better. Ours is an industry that never stops changing; the goalposts keep moving. But, as a customer communication platform, we see it as our job to do the keeping up. That way, you get to focus on doing your job. New channels for customer service emerge every year and keeping up means constantly acquiring new software, training new teams, and adapting to new processes. You need a platform that will integrate with those channels and systems. Imagine a solution where each new channel slots in seamlessly with its predecessors. Customers expect conversations to be faster, more helpful and more informed than ever before. And it won’t stop here; the bar will keep moving with each retailer that meets and exceeds those expectations. Time-saving features, integrations, and automation are key to making sure you’re always as efficient as you can be.
Other Popular Alternatives & Related Software
NearbyBooker
NearbyBooker is a smart scheduling system built for service businesses that want to stop wasting time driving all over town. Instead of filling random time slots, it books jobs based on location, stacking appointments in the same area so your schedule runs tighter, faster, and more profitable. It connects directly to your Google Calendar, shows customers when you’re already nearby, and guides them to choose those optimized time slots automatically.
Customers simply enter their address, and the system instantly checks your real availability, applies your service area rules, and presents the best booking options. Every approved job is added to your calendar in real time, keeping everything synced and accurate.
On top of that, NearbyBooker includes automated SMS and email notifications, smart reminders, and a built-in winback system that reaches out to past customers in the same area to fill your schedule even faster.
Learn more
Skuuudle
Competitor price monitoring for pricing managers. Keep track of your competitors through our platform, where you'll receive essential information on who your competitors are, what they're doing and how you can enhance your pricing decisions with intelligent data. Whether it's keeping track of online retailers, large product websites such as eBay and Amazon, or individual sellers, you can stay ahead of the game and build a business that has a real future. We work with small business owners and large enterprises, delivering targeted product pricing and solutions through advanced data-driven research, fully bespoke to your product area and business goals. Skuuudle doesn't just offer detailed insights into your competitors. We provide a bespoke blueprint that you can use to build a better future for your brand. Consumer demand is higher than ever, and eCommerce companies especially have to ensure their products and pricing meet those demands and exceed expectations.
Learn more
SmarterCommerce Ecommerce
The increasing digital commerce demand from both B2B and B2C buyers places an incredible obligation on organizations to adapt their sales channels to exceed customer expectations. Organizations consequently need a connected commerce solution that addresses all sales-channel demands in a unified and integrated fashion. SmarterCommerce is architected from the ground up to leverage integration and connectivity to exceed customer expectations. Enable control of the customer experience to leverage the value of each customer engagement with real-time JD Edwards integration. Make JD Edwards the foundation of commerce for a shortcut to ROI and outstanding results. SmarterCommerce immediately transfers your JD Edwards business data and processes by leveraging the power of integration. Delight customers at every stage of the buying process and on any sales channel with omni-channel touchpoints. In person, over the phone or online, customers expect outstanding service and flexible options.
Learn more
Acquire
Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.
Learn more
Pricing
Starting Price:
$150 per user per month
Integrations
No integrations listed.
Company Information
Gnatta
Founded: 2014
United Kingdom
www.gnatta.com
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Gnatta Product Features
Customer Service
Alerts / Escalation
Knowledge Base
Performance Metrics
Appointment Management
Call Center Management
Email Management
Live Chat
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
