Audience

Contact Center Managers, QA Managers, BPO Operations

About Gistly

Gistly is an AI conversation intelligence platform that provides automated QA scoring, real-time call transcription in 10+ languages including Hindi-English code-switching, compliance monitoring under DPDP Act and GDPR, and conversation analytics for contact centers and BPOs. It audits 100% of customer conversations, replacing the traditional model of manual sampling that covers only 2-5% of calls. Purpose-built for mid-market BPOs with 200-500 agents. Deploys in 48 hours with transparent pricing.

Pricing

Starting Price:
$25/month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Gistly
Founded: 2023
India
www.gistly.ai

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Chromebook
Training
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

Gistly Frequently Asked Questions

Q: What kinds of users and organization types does Gistly work with?
Q: What languages does Gistly support in their product?
Q: What kind of support options does Gistly offer?
Q: What type of training does Gistly provide?
Q: How much does Gistly cost?

Gistly Product Features

Conversation Intelligence

Call Recording
Call Recording Cloud Storage
Call Transcription
Call Analytics
Topic Tags
Topic-Based Analytics
AI Insights
Call/Meeting Sharing
Call Snippets
Account Health Alerts
Sales Coaching
Win/Loss Analysis
Video Conferencing Analytics