Audience
Companies that want to improve customer experience using AI
About Genpact Cora
Digitally disrupt your business model and transform your customer experience. Genpact Cora Pretrained AI Accelerators speed adoption and deliver strategic business value to help companies easily implement AI. Digitally transform your customer experience – front to back – using automation, analytics, and AI to gain predictive insights, agile operations, and a strong competitive advantage. Built using Genpact’s deep process and industry knowledge. Platform designed for journey-driven transformation. Plug-and-play components can be added over time. Our approach begins by blending insider knowledge with external insights. We help enterprises identify their competitive edge and use technology to bring it to life. And we support every industry using our unique expertise gained from running operations for clients across the globe. Working with Genpact, you'll get access to our proprietary and partner technologies.
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Company Information
Product Details
Genpact Cora Frequently Asked Questions
Genpact Cora Product Features
Artificial Intelligence
Customer Experience
Predictive Analytics
Genpact Cora Reviews
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"Orchestration engine " Edited 2021-06-27
Pros: Robust, can be customized, low code with lots of integrations, fits all levels, comes with pre build integrations and capabilities, very modular.
Cons: Customization cost is fairly high, so need to take out of the box functionality - which at the end is good enough based on Genpact best practices.
Overall: Amazing performance improvement once the new processes are set in place. Lots of training and best practices change, good training and support.
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