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Audience

Enterprise organizations

About Fuze

#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Simplify the complexity of managing your on-premises communications systems with Fuze. Superior voice quality and uptime through unmetered calling to over 110 countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment. The all-in-one application that works seamlessly across all locations and devices, giving a comprehensive view of usage, engagement, and productivity across the organization. Modernize your communications with the #1 global cloud platform for unified voice, HD video calling and conferencing, integrated chatting, content sharing, and contact center.

Pricing

Starting Price:
$20 per user per month

Integrations

Ratings/Reviews - 7 User Reviews

Overall 4.3 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.7 / 5
support 4.7 / 5

Company Information

Fuze
Founded: 2006
United States
www.fuze.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Online

Fuze Frequently Asked Questions

Q: What kinds of users and organization types does Fuze work with?
Q: What languages does Fuze support in their product?
Q: What other applications or services does Fuze integrate with?
Q: What type of training does Fuze provide?
Q: How much does Fuze cost?

Fuze Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Meeting

Attendee Management
Scheduling
Action Item Tracking
Agenda Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Travel Management
Voting Management

Team Communication

Audio Calls
Calendar Management
Chat / Messaging
File Sharing
Mobile Access
Search
Video Conferencing
Activity / News Feed
Discussion Threads
Push Notifications
Surveys & Feedback
Task Management

Unified Communications

Audio / Video Conferencing
Call Recording
Chat / Messaging
Fax Management
Voice Mail
Calendar Management
Call Routing
File Sharing
Mobile Access
Multi-User Collaboration

Video Conferencing

Presentation Streaming
Presentation Tools
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Private Chat
Record & Playback Ability
Whiteboard

Web Conferencing

Presentation Streaming
Presentation Tools
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Private Chat
Record & Playback Ability
Whiteboard

Fuze Additional Categories

Fuze Reviews

Write a Review
  • A Fuze User
    Product application specialist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple Team Collaboration tool"

    Edited 2022-11-07

    Pros: It has a beautiful and appealing interface. Fuze has also mobile support which assures you can get in touch with coworkers anytime. Easy to host video meetings. File sharing works superbly.

    Cons: It has less number of features when compare with its competitor Slack. They offer more integration and collaboration options.

    Overall: Fuze is an outstanding platform. It provides a centralized platform to collaborate with coworkers. Fuze also has the capability of integration. It supports most CRM and shares useful information on its home screen.

    Read More...
  • Rash D.
    Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fantastic FUZE"

    Posted 2021-06-22

    Pros: One of a great and competitive software in the market now. I like this tool for corporate use. Best for instant messaging and video/audio calls. Easy to set up a call or meeting.

    Cons: I had issues with refreshing resetting status. But got fixed after connecting with support.

    Overall: Best conference calls experience.(Superb Audio and Video quality)
    Cost effective.
    Easy to install/ setup

    Read More...
  • D K.
    User Analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best in the market"

    Posted 2021-06-17

    Pros: I have been using it for 4yrs. Amazing tool for calls, meeting and video conference's. Best for office use.

    Cons: Connectivity is the concern. Initially I had issues with connectivity. But it got fixed after connecting with their customer care.

    Overall: Overall experience is great. Easy to operate, Using it for calls, meeting and video conference's. Thanks to Fuze team for great software.

    Read More...
  • Andrea N.
    Executive Assistant
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Leave face-to-face meetings behind and adapt videoconferencing with Fuze"

    Posted 2021-03-30

    Pros: The application combines an implementation of different communication tools through conferences with one or more people. It provides several options for contact through video and audio conferences. It also manages a section for managing private and group chats where you can share various files.

    Cons: As disadvantages we determined the limitations in terms of access to an extension for mobile devices, its tools can only be used for desktop devices. Similarly, we do not have functions to manage a project calendar creation with this application.

    Overall: It is a good alternative for organizations that want to digitize and automate meetings through videoconferencing or group calls for a complete and effective reception of information. Although it provides many tools in that specialty, the application has certain limitations is to manage agendas and keep records of meetings.

    Read More...
  • A Fuze User
    Manager of Organizational Development
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helps to increase workflow"

    Posted 2020-10-16

    Pros: It's a good tool to make meetings and group communication with business project teams. The paid plans are cost-effective. We had a good experience with its meeting service. The user Interface is easy to navigate.

    Cons: Call quality issues when connected to an open network.

    Overall: Overall, Fuze is an absolutely incredible tool to make the workforce strong and effective. It allows us to communicate with the business team from anyplace. Fuze also allows us to make a video meeting on the same platform.

    Read More...
  • A Fuze User
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Productive and powerful communication tool"

    Posted 2020-08-29

    Pros: Fuze offers an excellent tool to make communicate with teams easily. Cross-platform app availability. Instant collaboration using intuitive chat and calls. Easy to use and great user interface.

    Cons: It worked great for me. Nothing to share about cons.

    Overall: Fuze is the ultimate solution for team communication for the best collaboration. It offers powerful cloud meetings, calls and texts to connect with the team. It works very smooth with great integration. I highly recommend this tool.

    Read More...
  • Ramesh S.
    Senior Technical Support
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Packed with all communication solutions "

    Posted 2020-06-26

    Pros: #1- Fuze is the best alternate of physically wired calling.
    #2- It offers us very high standard VoIP calling.
    #3- It can also be used as business purposes as well as client solutions.

    Cons: #1- Fuze mobile version is unreliable and functionally usage should be improved, because most of the client contact us from mobile version.

    Overall: Fuze is a very handy communication software. My whole organization sifted to Fuze service. It's the best solution for online VoIP calling and getting rid of physically unreliable wired connections. It offers high standard Voice and Video conferencing.

    Read More...