Alternatives to Fabrix
Compare Fabrix alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Fabrix in 2026. Compare features, ratings, user reviews, pricing, and more from Fabrix competitors and alternatives in order to make an informed decision for your business.
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1
AimBetter
AimBetter
Ensure business continuity by proactively preventing and resolving outages and poor performance in core systems such as ERP, WMS, and others based on SQL Server/ Oracle. ๐ฅ๐ผ๐ผ๐ ๐๐ฎ๐๐๐ฒ ๐๐ป๐ฎ๐น๐๐๐ถ๐: Get the root cause of DB system issues in real-time, including queries, resources, and code analysis. ๐๐ผ๐บ๐ฝ๐ฟ๐ฒ๐ต๐ฒ๐ป๐๐ถ๐๐ฒ ๐๐ฎ๐๐ฎ๐ฏ๐ฎ๐๐ฒ ๐๐ป๐๐ถ๐ด๐ต๐๐: Providing automatic DBA capabilities, AimBetter reduces dependency on specialized DBAs by 80% through automated analysis and actionable insights. ๐๐น๐ผ๐๐ฑ-๐๐ฎ๐๐ฒ๐ฑ ๐ฃ๐น๐ฎ๐๐ณ๐ผ๐ฟ๐บ: Centralized, easy-to-deploy solution suitable for businesses of all sizes. A 5-minute installation in one of the company's servers doesn't load the analyzed servers. ๐ฃ๐ฟ๐ผ๐ฎ๐ฐ๐๐ถ๐๐ฒ ๐๐น๐ฒ๐ฟ๐๐: Notifies users of anomalies and potential issues before they impact users. ๐ ๐ผ๐ฏ๐ถ๐น๐ฒ ๐๐ฝ๐ฝ: Enables receiving alerts and taking critical actions like killing sessions from anywhere. Real-Time Problem SolvingStarting Price: Free -
2
Martello Vantage DX
Martello
Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools donโt provide substantial insight into the user experience. Martello Vantage DXโข gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines. -
3
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and moreโall from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operateโno coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
4
ARMATURE Fabric
ARMATURE
With ARMATURE Fabricโข you can manage your accreditation, certification, credentialing, audit, quality, and compliance activities within a single platform. Our software enables you to save time, operate more effectively and securely, and better serve your stakeholder communities. Whether you are managing institutional, programmatic, or specialized accreditation programs; certifying individuals, products, or organizations; conducting audits or assessments; or resolving non-conformances or other issues, ARMATURE Fabric can make it easier and more efficient for you and your stakeholders. Our secure, cloud-based software allows you to collect data in multiple ways (through online applications, audits, assessments, self-evaluations, inspections, forms, and surveys); manage your accreditation, certification, audit, and compliance workflows; capture and manage documents and artifacts, identify and remediate issues; generate reports; and spot new trends. -
5
SolarWinds Network Bandwidth Analyzer Pack
SolarWinds
Comprehensive network bandwidth analysis and performance monitoring. Detect, diagnose, and resolve network performance issues. Track response time, availability, and uptime of routers, switches, and other SNMP-enabled devices. Monitor and analyze network bandwidth performance and traffic patterns. Find bandwidth hogs on a network and see which applications are using the most bandwidth. View visual hop-by-hop analysis for devices along the delivery path with NetPath. Enterprise Command Center. Reduce network outages and quickly detect, diagnose, and resolve multi-vendor network performance issues with affordable, easy-to-use network monitoring software. -
6
AssetCare
mCloud
Identify and resolve issues before they affect production. Gain the confidence that your assets are fully available and operating reliably, letting you focus on running your business. AssetCare provides you with a single trusted view into the ongoing health of your assets, no matter the vendor or vintage. We identify issues and provide guidance about how to resolve them before they impact production or require more expensive maintenance, saving you time and money. AssetCare monitors your control system, control building and communications infrastructure assets, providing visibility into their performance, and alerting you to any changes in behavior that require mitigation. AssetCare monitors well health and predicts failure (both imminent and remaining run life), enabling you to reduce maintenance costs, maximize production and operational efficiency. AssetCare monitors the utilization and performance of heat exchangers, giving you instant insight to the amount of fouling. -
7
TeamViewer DEX
TeamViewer
TeamViewer DEX is an intelligent Digital Employee Experience platform that proactively detects and resolves IT issues before they impact your workforce. It continuously monitors device health, application performance, and user sentiment to eliminate digital friction and keep employees productive. Automated remediations handle routine problems instantly, while IT teams receive deep insights to resolve complex issues faster. By preventing disruptions, organizations reduce downtime, increase morale, and lower operational costs. With enterprise-grade security, advanced patching, and scalable endpoint management, TeamViewer DEX strengthens compliance and improves overall resilience. The platform delivers a smoother digital work environment that empowers both employees and IT teams. -
8
Axensia ENgage!
Axensia Software
Axensia ENgage! streamlines the way businesses communicate during major incidents or outages acknowledging and resolving issues faster while reducing their impact on operations. With our ENgage! Desktop and Mobile apps you can inform your end users on any device they are currently logged into. In addition to IT, ENgage! enables other parts of the company to be informed including Facilities, HR, Sales and Finance. ENgage! is built with the ability to extend the alerting of your API-based infrastructure tools to allow for round-trip communications. With ENgage! Mission Critical Alerts and Notifications can be received on Desktops, Tablets and Mobile devices anywhere and at any time. ENgage! gives you and your team the flexibility and convenience to be contacted and resolve issues immediately whenever needed. Reduce time logging into multiple systems. Advise all users/service providers immediately. -
9
Resolve
Resolve
See up to 11x more feedback from people reviewing BIM models in VR than in screen-sharing sessions. Perform design reviews at full scale to get better feedback from O&M teams. With Resolve, teams go from 10 OpEx issues discovered to over 100. Facilities teams with first time access to the model can put their experience to work. With average issues costing $5,000, projects can see half-a-million dollars in savings or more. Give better model access to stakeholders who usually take a back seat in the review process. With Resolve, users donโt need complex 3D desktop software or screen-shareโs to review the model. Unlock your digital building model for all users to improve transparency and break down communication barriers. Conduct facility assessments and O&M reviews with more confidence. No more ambiguous feedback from your client. Avoid late stage change requests and complaints by addressing all operational issues before you submit your final drawings. -
10
Anomalo
Anomalo
Anomalo helps you get ahead of data issues by automatically detecting them as soon as they appear in your data and before anyone else is impacted. Detect, root-cause, and resolve issues quickly โ allowing everyone to feel confident in the data driving your business. Connect Anomalo to your Enterprise Data Warehouse and begin monitoring the tables you care about within minutes. Our advanced machine learning will automatically learn the historical structure and patterns of your data, allowing us to alert you to many issues without the need to create rules or set thresholds.โ You can also fine-tune and direct our monitoring in a couple of clicks via Anomaloโs No Code UI. Detecting an issue is not enough. Anomaloโs alerts offer rich visualizations and statistical summaries of whatโs happening to allow you to quickly understand the magnitude and implications of the problem.โ -
11
TakeAIM
Good to Go Safety
TakeAIM is an auditing, equipment inspection and maintenance app used to help companies manage workplace equipment. Combined with the web platform TakeAIM provides visibility and insights to help reduce maintenance downtime and improve safety. Your team can inspect all assets, identify quarantined equipment and communicate issues directly to their head office. Add all your workplace equipment and inspectors into the system. If you canโt find the equipment type required, donโt worry, you can create your own. This will help your company monitor the time taken to resolve issues, keep track of who is responsible and even keep a record of replacement parts ordered. Inspect workplace equipment in order to reduce maintenance costs and improve workplace safety. Analyze equipment and spot re-occurring issues to help resolve them before they happen in the future.Starting Price: $0.12 per month -
12
Aurea Monitor
Aurea Software
Aurea Monitor delivers the system monitoring, root-cause analysis, and issue identification tools you need to run your business in real time. Find and fix system issues before they impact your customers with real-time monitoring. You canโt afford delays in identifying and fixing the application issues that affect your customers. Aurea Monitor speeds your ability to detect potential pitfalls and gaps in system operations and performance and swiftly correct them to improve customer experience. Automatically discover all the systems in your infrastructure involved in a business process, so you have total visibility as changes or additions happen over time. Move the needle to 100% uptime. Aurea Monitor continually tracks and monitors all processes with proactive issue identification and notifications so you can respond to and resolve issues even faster. -
13
aspenONE MES
Aspen Technology
How do you effectively collect, manage and leverage the vast amount of data within your organization? The key is an efficient Manufacturing Execution System (MES). Based on the ISA-S95 framework, aspenONEยฎ MES delivers efficient data management, operational intelligence via rich visualization and analytics, and improved production executionโenabling process manufacturers to quickly identify and resolve operational issues. -
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The Galileo Suite
The ATS Group & Galileo Suite
Full-Stack Monitoring and Visibility. Reimagined. From basic monitoring to immersive 3D exploration, identify and resolve your IT issues faster than ever before. There's a better way to monitor and measure the health of your environment. Meet the Galileo Suite. It automatically visualizes your asset relationships, analyzes your device health, and displays it in a single view so you can quickly remediate issues and get on with your day. Join the smart IT teams that rely on the Galileo Suite to make smarter, faster decisions to keep their systems running optimally and their business growing. Try Galileo for ๐ FREE ๐ today. -
15
Opiniator
Oberon3
Opiniatorโs digital comment card provides a customer feedback and recovery platform for brick and mortar businesses. The digital comment card system captures on-the-spot ratings, comments and feedback from real customers using their own mobile phone โ at any time throughout their experience, then tracks the issues until resolution. The digital comment card means the business can respond before they take their business elsewhere, or worse, take their friends with them. Track customer issues and all staff actions until they are resolved. Reduce unexpected online complaints, too late for the business to intervene. Unhappy customers are contacted immediately, recovered and retained. Find and fix HSE or maintenance issues before they impact customers. Business sees feedback via a dashboard, receives immediate staff alerts, and takes action. Business responds to issue, tracks all actions until completion, and recovers customers.Starting Price: $40 per month -
16
Precisely Ironstream
Precisely
Integrate mainframe and IBM i systems into leading IT analytics and operations platforms for an enterprise-wide view to support your digital business. In todayโs digital, always-on world, IT is arguably the most important department across your organization. A single security breach or service outage can bring your business to a standstill. But knowing whatโs happening across an increasingly complex landscape of infrastructure and apps, and resolving issues before they impact the business, is a daunting task. The good news is that there are several platforms to help you monitor IT security and operations across the enterprise in real-time, and take action fast. The challenge, however, is that mainframe or IBM i systems arenโt natively supported by these modern tools. So, if you rely on these critical servers to run your business and youโre managing them in isolation, you have a dangerous blind spot. -
17
Qualitygram
ORCA LEAN
Qualitygram is a real-time issue capture and problem-solving tool designed for modern manufacturing teams. Using mobile or web, operators can instantly raise quality issues from the shop floorโwith photos, videos, part numbers, and commentsโand tag cross-functional teams to resolve them faster. It replaces scattered communication (emails, WhatsApp, Excel) with a structured, visual workflow for better traceability and accountability. From new product launches to daily production, Qualitygram helps reduce time-to-resolution, track defect trends, and build a digital knowledge base for recurring problems. ๐ Key Features & Benefits: Mobile/web issue capture with rich media Real-time dashboards for live tracking Built-in 5-Why & CAPA workflows Cross-functional collaboration with alerts COPQ tracking and root cause analysis Optional AI insights for trend detection -
18
Dynamics 365 Field Service
Microsoft
Resolve customer issues the first time, every time. Dynamics 365 for Field Service provides clarity and transparency at every step of the process when a customer calls for help. From letting customers know their request for service has been received, to providing specific details on which technician is being dispatched and when his or her arrival can be expected, to follow-up details, and to providing confirmation when the problem is resolved. Ensure consistent and dependable operations by predicting, detecting, and resolving service issues before your customers even know thereโs a problem. Build customer trust and loyalty by giving technicians and service managers the right tools and the information they need to resolve problems the first time. Deliver exceptional onsite customer experiences while optimizing resources and costs by dispatching technicians when and where theyโre needed most.Starting Price: $95 per user per month -
19
envVisual
envVisual
envVisual is facility management for the digital age. With this software, facility managers, service vendors, field staff, and building managers collaborate to solve facility issues. Log, assign, track, and resolve problems as they arise, saving time for everyone involved. Information is instantly shared between you and your resources which resolves issues quickly and efficiently. Our graphical interface is key to making it easy to use. Users create issues by touching or pointing where an issue is on the floor plan. They describe the issue, assign resources, add a picture if they like and save. The dataโs stored on our secure cloud server, resources are notified and respond to the issue, while facility & building managers can oversee the entire process in real time. Users can analyze their teamโs efficiency by reviewing data gathered throughout the workflow. Applying this to relevant performance metrics gives you a snapshot of how youโre doing and knowledge to guide your actions.Starting Price: $99 per month -
20
Plutomen
Plutomen
Seamlessly eliminate paperwork from your factory and empower your workers with โon-the-jobโ digital guidance in the form of communication, work assistance, and training. Plutomen is your frontline workerโs ally. From simplified visual issue resolution in communication to digitized procedures through work instructions, and efficient training that reduces time and costs, weโve got everything covered. Connect experts with frontline teams in real-time, gaining visibility into the field using smart glasses. Our solution seamlessly eliminates the distance barrier between your expert and technicians so that they can resolve visual issues faster. Eliminate paper-based processes. Digitize your frontline operational procedures using step-by-step work instructions & SOPs. Let your frontline workers self-assist themselves with training that is enhanced with 3D models, step-by-step instructions, audio, videos, and PDF files. -
21
Siemba
Siemba
Orchestrate an enterprise-grade pentesting program to strengthen your security posture. Transform testing into a well-oiled machine. Enterprise dashboard for your CISO and other high-level stakeholders. Asset-level dashboards to track progress, issues, blockers, and action items. Issue-level dashboards to understand its impact, and steps to reproduce and resolve. Bring clarity to chaotic processes. Easily configure your test set-up requirements on the platform. Schedule pentests to repeat automatically at the desired frequency. Add new assets for testing any time you want. Add multiple assets for testing with bulk information uploading. Track, analyze, and improve like never before. Get well-designed, downloadable, shareable pentest reports. Daily update reports on all pentests in progress. Dissect reports by assets, tests, findings, and blockers, to identify new insights. Dive deeper into reported risks to decide how they can be remediated, accepted, or transferred. -
22
Plutomen Connect
Plutomen Technologies
Plutomen Connect is a remote visual assistance solution that empowers frontline workers to seamlessly transfer knowledge throughout your operations and makes it even more convenient to solve issues remotely with HD video streaming. Experts can connect remotely with one click, diagnose technical issues at hand, and resolve them instantly. When paired with smart glass like RealWear, Plutomen Connect enhances remote assistance experience for frontliners as they can collaborate with each other remotely and diagnose issues with both hands. Get real-time visual guidance for daily MRO through real-time AR annotations on images & video recordings, a private encrypted chat module, intelligent analytics, an admin dashboard - complete digitalized self-help manuals and workflows with company's SOPs.โฏโฏThe solution can be integrated seamlessly with various industry-grade smart glasses and accessed on browser, smart android phones, iPhones, and tablets. -
23
TruScope
TruScope
TruScope is a construction field collaboration and AR-driven visualization platform that brings Building Information Modeling (BIM) to life on iPad and iPhone by letting users view 3D models in augmented reality at tabletop or full-scale, compare digital designs with actual jobsite progress, enhance communication between office and field teams, and proactively prevent clashes and delays; it centralizes project data and execution workflows so stakeholders can stay aligned across remote locations, start video AR calls to compare as-built conditions against BIM plans, use interactive 3D views to spot and resolve issues before they become costly, optimize resource allocation and subcontractor coordination with built-in collaboration tools like issue tracking, and ultimately improve decision-making without disrupting existing workflows.Starting Price: $99.99 per month -
24
Falcony
Falcony
Reveal the unreported and uninspected. Get unprecedented involvement and visibility to build safer, happier, and more productive workplaces with your employees. The frontline employees and managers now expect frictionless mobile-first experiences from reporting, workflows, and communication. Most reporting systems fail to involve and are used only by a small fraction of people. This all leads to insufficient or skewed situational awareness with unwelcome surprises. Itโs not the management teams, but all your people in the field who are aware of the pressing issues and all the tiny observations that impact your business and operations. What they are waiting for is to have a voice, to be involved, to solve problems, and to have an impact. Having different reporting tools for individual functions increases the threshold of use for end-users. Falcony empowers your employees and stakeholders with a perfect companion to reveal everything they observe, inspect, collaborate and resolve.Starting Price: โฌ150 per month -
25
SuperSupport
SuperAGI
SuperSupport transforms customer support by automatically resolving issues, empowering agents with intelligent assistance, and generating rich insights from every conversation. SupperSupport AI agents enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Conversations from every channel, including email, phone, and webchat, route directly to your inbox for easier prioritization and resolution. SuperSupport combines human expertise with AI intelligence to amplify your interactions, break through communication barriers, and unlock unprecedented productivity while delivering exceptional customer satisfaction. Intelligent and collaborative ticket management allows you to seamlessly track, resolve, and analyze customer issues, ensuring that critical conversations or customer concerns never fall through the cracks again. With SuperSupport, customer issues can be auto-resolved through AI agents that take action.Starting Price: $75 per month -
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Visual Components
Visual Components
Visual Components offers comprehensive Robot Offline Programming (OLP) software designed to streamline and expedite the programming of industrial robots across various brands and applications. The platform enables users to create, simulate, and validate robot programs in a virtual environment, significantly reducing the need for physical prototypes and minimizing production downtime. Key features include automated path solving to detect and resolve collision and reachability issues, realistic simulation capabilities with detailed visual graphics, and universal compatibility with over 18 post-processors and 40+ robot controllers, supporting diverse tasks such as welding, processing, spraying, jigless assembly, and part handling. The software's user-friendly interface allows for quick learning and efficient programming, even for complex layouts involving multiple robots and robotic assembly operations. -
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Jungle.ai Canopy
Jungle.ai
Increase your production and prevent unplanned downtime with our AI product Canopy. Canopyโs AI uses historical data to learn how your machines function under all operating conditions. We are deployed in various industries, helping to detect failures ahead of time, reduce machine downtime and increase performance. Continuously monitor the health of your machines. Track components with abnormal behavior and act before itโs too late. Track performance in real-time. Receive notifications of underperformance and investigate what you should do about it. Collaborate and resolve issues together, and work in one place while looking at the same data from all possible angles. Our technology doesn't require any hardware installation and is remotely deployed. Canopy allows you to explore developing issues at the sensor level. Advanced visualizations and tools show the machine state in different ways, empowering you to find out exactly what is abnormal in your machines. -
28
Helpjuice
Helpjuice
Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. Key features include intelligent instant search, advanced analytics, visual analytics, content library and repository, data management, document tagging and management, and more. -
29
Cloud IQ
Cloudnosys
CloudIQ is an AI-powered virtual security assistant that integrates across AWS, GCP, and Azure environments to provide continuous cloud security posture management. It delivers automated scanning of cloud configurations, exposures, and compliance gaps; prioritizes actionable insights with contextual risk scoring; visualizes threat paths and over-privileged access across regions and accounts; supports natural-language queries for real-time investigation; and enables remediation workflows through its interactive interface. Designed to act as a 24/7 virtual security expert, CloudIQ connects to cloud accounts, ingests telemetry, surfaces high-impact vulnerabilities, and assists teams in resolving issues faster. Itโs built to support CISOs, DevOps, and cloud-security teams with automated prioritization, conversational access to insights, and visual dashboards that reduce alert fatigue and enable measurable improvement of cloud security posture. -
30
DataMatch
Data Ladder
DataMatch Enterpriseโข solution is a highly visual data cleansing application specifically designed to resolve customer and contact data quality issues. The platform leverages multiple proprietary and standard algorithms to identify phonetic, fuzzy, miskeyed, abbreviated, and domain-specific variations. Build scalable configurations for deduplication & record linkage, suppression, enhancement, extraction, and standardization of business and customer data and create a Single Source of Truth to maximize the impact of your data across the enterprise. -
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Surf AI
Surf AI
Surf AI is a security operations platform designed to eliminate exposure and automate remediation by connecting context across all enterprise systems and turning fragmented risks into actionable workflows. It addresses the core problem behind growing security backlogs by identifying that the issue is not a lack of people, but a lack of unified context, and solves it by integrating systems, mapping dependencies, and assigning ownership to every issue. It operates through a continuous cycle of sensing data across systems, understanding ownership and relationships, reasoning about impact before action, and fixing issues through safe, automated remediation. By connecting tools and data sources, Surf enables teams to trace every exposure to a real owner and drive resolution end to end without relying on tickets or manual handoffs between teams. It automates workflows across systems, significantly reducing time spent on follow-ups and operational overhead. -
32
Record
Record
Request your users to record their issues without downloading anything and Collect Usersโ Issues on the fly to Reduce the back-and-forth time in communicating user issues by obtaining all necessary information to recreate and resolve the issues. Like: Issue Reply, Console and network, Transcript, Audio, Events & Pages, User and device info, and Your custom data. Analyze Issues and investigate the Data Automatically analyze the data obtained from the user to gain a deeper understanding of the user issue. Using: User Emotion, User sentiment, Issue summary, Automatic tagging, Manual tagging. Use Record Workflows To Resolve 7X Faster Share the data with internal teams, such as product and R&D, toggle the widget directly on your product, and utilize our native integrations to save time. No download required, Shareable link, Front end Widget and Record manual controlStarting Price: $0 -
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CareAR
CareAR, Inc.
CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction. Benefits: Faster resolutions with remote AR assistance Higher first-time fix rates with visual guidance Reduced dispatches through self-service options Improved knowledge transfer with remote expert access Increased customer satisfaction and loyalty Lower carbon footprint by reducing travel CareAR products: CareAR Assist: Enables real-time collaboration for remote problem-solving. CareAR Instruct: Provides step-by-step instructions for self-service. CareAR Experience: Allows businesses to build interactive AR guides easily. -
34
Foglight
Quest Software
Optimize performance across your databases and virtual infrastructure. Go beyond basic performance monitoring with Foglightยฎ to quickly identify and resolve performance issues across your physical, virtual and cloud environments. Foglight products easily integrate with your existing tools, so you can monitor and analyze data from almost any source across your infrastructure and view it through a single interface. And with our fully customizable dashboards, youโre able to zero in on what matters most to your organization and view data in ways that are relevant to your business, giving you the database visibility you need while boosting overall productivity. With Foglight, youโre able to proactively detect, monitor, manage and resolve performance issues before they impact the business. -
35
Rental Heroes
Rental Heroes
With our property management software, we create brilliant rental experiences by removing communication bottlenecks and enabling instant decisions. We provide a simple, guided conversation. Our virtual assistant "Alex" is an AI powered chatbot. Alex provides a simple, guided conversation for all maintenance issues and answers common tenant questions. โTo avoid unecessary callouts, we triage the issue and offer self-help guidance to resolve common problems. If the issue cannot be resolved, Alex creates the job in your preferred CRM! Maintenance Issues. Too much time is spent communicating about maintenance issues. Our virtual assistant reduces the amount of time spent communicating about low-level tasks such as understanding the issue, booking appointments and approving quotes. Thereโs way too many apps โ do I need to download another one? No! We get it, weโve spoken to many customers and they donโt want another app. You can interact with our virtual assistant using FacebookMessenger -
36
SnapSupport
SnapSupport
Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support. -
37
SoftExpert GRC
SoftExpert
SoftExpert GRC is the solution to simplify governance, risk, and compliance management in your company. Ensure compliance with corporate policies, laws, and external regulations with a platform that effectively integrates business strategy execution with risk management practices. Manage all aspects of governance, such as risks, controls, requirements, internal audits, policies, and procedures related to organizational processes in a single environment. Get easy access to risk assessments, controls, and action plans associated with the organization's processes or activities. Automate repetitive activities and perform consistently, saving time and reducing process failures. Identify the root cause of compliance issues and quickly create corrective actions to resolve them. Communicate indicators and targets through fully visual and collaborative portals, increasing transparency in results. -
38
ResolveEasy
Cloobot Techlabs
ResolveEasy by Cloobot Techlabs is a powerful help desk solution simplifying customer service and internal issue resolution. It offers multi-channel communication, real-time performance tracking, and task automation. ResolveEasy enhances productivity via workflow optimization, whereas integrations and customizable features ensure a tailored fit for business needs. It excels with direct customer communication through ChatGPT backed WhatsApp and real-time reporting. All this can be done with the ease of WhatsApp. With a collaborative task management, and adaptability to existing apps, ResolveEasy empowers teams for efficient operations and top-notch support. ResolveEasy is a fully customization solution that can be tailored as per the unique business needs. ResolveEasy is utilized by businesses of various sizes and industries. It caters to both customer service teams and internal support units, offering streamlined communication, real-time performance insights, and task management.Starting Price: $10/per user/month -
39
ServiceNow Customer Service Management
ServiceNow
Great service means more than just engaging your customers. Connect customer service with other teams to resolve issues quickly and proactively. Elevate your customer service from request to resolution. Automate requests, proactively address issues, and deliver effortless experiences.โฏโฏTransform operations and empower employees to address customer needs quickly and proactively. Solve issues by connecting the entire organization. Automate processes from the front office to the back. Intelligently route cases to the best employee and gain visibility into the full case lifecycle. Monitor services to identify problems and notify impacted customers. Fix issues faster by analyzing workflow trends to increase automation and efficiency. Automate common customer requests, provide answers with an AI-powered chatbot, and embed self-service on any website. Capabilities that scale with your business. -
40
OpsWorker
OpsWorker AI
Resolve production incidents and development issues with AI that understands your code, infrastructure, and telemetry โ reducing MTTR by up to 80% and boosting engineering productivity by 50%. OpsWorker helps Software Developers, SREs, and DevOps Engineers reduce MTTR, resolve complex development issues, and manage high-incident environments. Through intelligent incident correlation, code-aware troubleshooting, and deep integration into your technical ecosystem, OpsWorker delivers actionable insights and autonomous remediation โ ensuring resilient, high-performance operations across Kubernetes and Cloud workloads. Built as an AI SRE platform for modern AIOps, OpsWorker leverages AI Observability to analyze incidents across distributed systems, correlate signals from metrics, logs, traces, and deployments, and surface the most probable root cause within minutes. Designed with an EU-first approach, OpsWorker prioritizes data sovereignty and enterprise-grade security while enabling -
41
Nagios XI
Nagios Enterprises, LLC
Provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house applications, services, and systems. Provides a central view of your entire IT operations network and business processes. Powerful dashboards provide at-a-glance access to powerful monitoring information and third-party data. Views provide users with quick access to the information they find most useful. Automated, integrated trending and capacity planning graphs allow organizations to plan for infrastructure upgrades before outdated systems catch them by surprise. Alerts are sent to IT staff, business stakeholders, and end-users via email or mobile text messages, providing them with outage details so they can start resolving issues immediately.Starting Price: $1995.00/one-time -
42
TrueSight Operations Management
BMC Software
TrueSight Operations Management delivers end-to-end performance monitoring and event management. It uses AIOps to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster. Identify data anomalies and predictively alert to remediate issues before service impact. TrueSight Infrastructure Management helps you detect and address performance abnormalities before they impact the business. It automatically learns the behavior of your infrastructure, telling you whatโs normal, and only issues alerts when behavior needs attention. This helps you focus on the events that matter most to IT and the business. TrueSight IT Data Analytics uses machine-assisted analysis for log data, metrics, events, changes, and incidents. You can automatically sift through millions of messages with a single click to solve problems faster. -
43
Temperstack
Temperstack
Automate service catalogs, alert audits & SLI reporting across your observability tools. Temperstack provides visibility, proactively surfaces issues, and enables collaboration across teams, from CTOs to SRE engineers. Control metrics, prevent downtimes, resolve issues, and improve your system's reliability. Visualize dependencies, streamline SLOs, and drive goal achievement. Ensure comprehensive monitoring, automate alerts, and reduce fatigue. Measure, streamline, and accelerate incident resolution. Facilitate postmortems, optimize configurations, and cultivate excellence. Temperstack integrates with the most popular monitoring tools, providing a unified command interface for all observability. Operates on top of most cloud providers. Integrate tools across the dev toolchain. Trained experts to guide you at any time. No infrastructure heavy lifting is needed. -
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Rocket TMON One
Rocket Software
Rocketยฎ TMONยฎ One is a comprehensive monitoring solution designed to optimize mainframe performance, availability, and capacity planning across hybrid cloud environments. It enables enterprises to effectively monitor IBM zSystems and connected distributed systems from a single platform. With real-time visibility into applications, middleware, databases, and network components, teams can quickly identify and resolve performance issues. TMONยฎ One leverages AI-driven analytics to proactively detect anomalies before they impact operations. The platform offers fast implementation and a low total cost of ownership compared to traditional monitoring tools. It integrates seamlessly with observability platforms through data streaming capabilities. Rocketยฎ TMONยฎ One helps organizations ensure application reliability while reducing operational costs. -
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What if there was a platform that provides complete visibility into your IT infrastructure that you could trust? The PwC Terrain Insights platform uses automation, analytics and visualization to deliver an always-current view of critical business services and the underlying IT assets required to deliver them. Terrain Insights helps reduce the risk associated with manual, out-of-date and incomplete views of critical business services and applications by providing real-time visibility into your entire environment including on-prem, cloud and mainframe. A single, validated view helps align stakeholders so they can identify gaps and resolve issues that otherwise contribute to risk in their most critical systems. Leverage data insights to accelerate digital transformation, reduce time to respond to incidences, and manage change in your environment. A unique approach that combines analytics and automation to establish a rich, visual depiction of critical business services and applications.
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46
CitraTest APM
Tevron
Easily measure response time, availability and user SLAs for all applications with CitraTest APM! Find and resolve problems before users are impacted. Validate SLAs contracts with internal/external customers. Eliminate complexity and increase IT operational efficiency. User-centric application performance monitoring, every application is supported. Measure and validate user SLAs, protect revenue and brand, get alerted at the first sign of trouble. Rapidly isolate slow components and root cause. Identify response time geo-discrepancies. Better value and instant results. Your applications are the backbone of your business. From fueling day-to-day sales and business operations, supporting employees and partners, delivering revenue-generating services or showcasing information on the Web, your application must out-perform, or your customers will abandon you in favor of your competition or flood your helpdesk with open issues and escalations. -
47
Naverisk RMM & PSA
Naverisk
Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naveriskโs powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naveriskโs service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.Starting Price: $110 per month -
48
ACI Payments Monitoring
ACI Worldwide
Deliver actionable insight in real-time, allowing full visibility and analysis of trends, optimized operations, improved security, and enhanced customer journeys across payment transactions, applications, and infrastructure. Visualize and simplify payment complexity with real-time, actionable insights into transaction flows and system performance. Exceed customer expectations and improve retention by ensuring high uptime, successful deployments, and easy integrations. Find and fix performance issues before they impact customers with rapid troubleshooting, dynamic thresholds, and customizable alerts. Find and fix performance issues quickly. Proactive monitoring and dynamic alerting give you real-time visibility and feedback on your transactions. Mitigate root causes of issues before they impact customers. Drill down into queue status, transaction volumes, and bottlenecks from a single view. Translate complex data sets into intelligence and uncover unparalleled insights. -
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Cyboruz
Cyboruz
Cyboruz is an all-in-one website monitoring and cybersecurity platform designed to help businesses detect and resolve critical website, email and security issues before they impact customers, rankings or revenue. The platform continuously monitors uptime, SSL certificate expiry, domain expiry, security headers, SPF, DKIM and DMARC email authentication, blacklist status and website security risks from a single dashboard. Businesses receive proactive alerts when issues are detected, helping prevent downtime, email delivery problems and trust issues. Unlike traditional uptime monitoring tools, Cyboruz combines website monitoring with security and email infrastructure checks, giving businesses a broader view of website health and online reputation. The platform also offers expert โFix This For Meโ services for businesses needing fast issue resolution.Starting Price: $37/month -
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Meet production deadlines and revenue goals with fewer unplanned disruptions. Status dashboards and automatic alerts notify operations staff and managers of impending failure so you have time to identify issues and fix them โ before they turn into costly problems. Move toward predictive and prescriptive maintenance strategies to address known sources of failure and performance degradation without driving up costs. Avoid costly just-in-case preventive part replacements by identifying leading indicators of breakdowns. Quickly and accurately identify root causes using advanced analytics, data mining and data visualization to detect hidden patterns in the data. Troubleshoot performance issues faster and more effectively โ and understand why they happened so you can take corrective action quickly.
