OptiTalk
OptiTalk is a software agent/bot that can perform tasks or services based on commands or questions. These Intelligent Virtual Assistants (IVA) or Intelligent Personal Assistants (IPA) can be programmed to efficiently handle all primary communication, queries, or problem resolutions. OptiTalk can interpret human speech/text messages and respond via synthesized voice/chat response messages. With in-built features such as machine learning, natural language processing, and deep learning, our bots get better with time and are able to analyze, predict, and go a step further in providing virtual assistance akin to human response, and in real-time. Can provide contextual virtual assistance for cognitive issue resolution and assisted buying. Our Interview bots can replicate human-led interviews, along with automated scoring and recording of sessions for playback/review.
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Rulai
A basic chatbot framework simply consists of a messaging connector, a natural language processing engine, a dialog manager that takes user intent and outputs chatbot responses.
As an enterprise-level total solution, Rulai architecture covers more advanced capabilities with the complexity and necessary sophistication for more advanced implementations required by enterprise customers who have high standards and strict requirements.
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Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly.
Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality.
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Meya
Accelerate your roadmap. Get to market faster and stay at the forefront of the cognitive revolution. Unlock each developer’s potential with cutting edge technology. A good tech stack starts with a solid foundation. With Meya, your cognitive apps run in a modern computing environment, that is performant, secure, compliant and easily managed. Our team is continually updating our framework to take advantage of the latest in artificial intelligence research. Focus on building a great user experience while we ensure your cognitive app’s hosting, integrations, and more! Build, host, and train your cognitive application in one place. Easily scale your bot and take advantage of the most popular messaging and customer support platforms. Handle any complex use case by connecting to your business back end. Stay focused on the user experience and let us take care of the rest.
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