Audience

Companies of all sizes

About Emojot

Your All-in-One Platform for Customer-Centric Digital Transformation.

Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish.

Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world.

- Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty
- Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms
- Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy.
- Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Emojot
Founded: 2014
United States
emojot.com

Videos and Screen Captures

Emojot Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Online

Emojot Frequently Asked Questions

Q: What kinds of users and organization types does Emojot work with?
Q: What languages does Emojot support in their product?
Q: What type of training does Emojot provide?

Emojot Product Features

360 Degree Feedback

Self Service Portal
Progress Tracking
Feedback / Surveys
Question Library
Rater Selection
Supports External Reviewers
Dashboard

Complaint Management

Complaint Classification
Survey Management
Self Service Portal
Customer Complaint Tracking
Case Management
Corrective Actions (CAPA)
Issue Tracking
Feedback Management
Routing
Quality Assurance Management
Social Media Monitoring
Forms Management

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Customer Success

Health Score
Usage Tracking / Analytics
Account Alerts
Win / Loss Analysis
Customer Lifecycle Management
Onboarding
Account Management
Customer Engagement
Revenue Management
Communication Management

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Referral

Loyalty Program
Affiliate Marketing
Contact Management
Employee Referral Management
Rewards Management
Lead Engagement
Feedback Management
Campaign Management
Referral Tracking

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
White Label

Visitor Management

Watch List
ID Scan
Visitor Tracking
Pre-Registration
Alerts/Notifications
Document Management
Self Check-in
Badge Management
Registration Management

Workflow Management

Approval Process Control
Forms Management
Document Management
Configurable Workflow
Customizable Dashboard
Graphical Workflow Editor
Calendar Management
Access Controls/Permissions
Workflow Configuration
Task Management
Mobile Access
Business Process Automation
Compliance Tracking
Third Party Integrations
No-Code